Norham Vacation Rentals

"Breakfast was fantastic, staff fabulous, friendly bar/restaurant with locals and evening meals great. Room could benefit from an update but it's situated in a lovely old building with great pictures and memorabilia worth looking at. We would most certainly stay there again without question. "

"Not applicable, shops or Wi-Fi."

"Arrived back to my room to find the entire corridor had lost power no working sockets, meaning no TV, no kettle, no way to charge devices. Spoke to another couple on the same floor experiencing the same issue. Called the hotel and was told the nearest staff member was approximately 1 hour 45 minutes away in Edinburgh and to speak to reception in the morning. I ended up sitting in the breakfast area charging my phone, which isn’t exactly what you expect from a paid stay. When I raised it, I was told the power had likely tripped due to the storm and that “someone must have plugged something in they shouldn’t have”, yet nothing was done about it despite them identifying the probable cause. I was also told that they’re “a guesthouse, not a hotel” and I was the only one who complained by quite a defensive member of staff the next morning and therefore don’t offer 24/7 cover. Interesting you’re charging hotel prices over a bank holiday weekend. You can’t market yourself as one thing and downgrade your responsibilities when something goes wrong. Towels were also lacking and the TV had issues beyond the power outage by not being securely attached, I couldn’t use it anyway. The location and setting are lovely, but the service fell well short of what you’d expect for the price. A hotel (or guesthouse, sorry), should have basic contingency arrangements in place, especially over one of the busiest weekends of the year. Awaiting a reply to get my refund, I would imagine others are too."

"Staff were super friendly and helpful. Great pet friendly pub with specific areas for people with dog's, towels and blankets were provided for the seating and the floor as well as plently of water dog treats and meals you can purchase. Room was super clean if only we had stopped the dog getting on the bed when he was wet! "

"Our stay was enjoyable and we were made very welcome by Angela. She greeted us on our arrival and helped with the bags as we were on the top floor. The room was cosy and very tastefully laid out, with a great shower, a small fridge and a sea view to enjoy as well. The breakfast was good and we enjoyed strong coffee with our full breakfast. We like the location because it is close to the sea and has enough parking spaces. We have stayed here before and no doubt we will be back again in the future."

"The shops in the area close early for a tourist place. Hmm it has a beautiful location."

"The food was utterly amazing. Great quality, cooked to perfection. The spa was also really idyllic and just what was needed!"

"Lovely B and B with a beautiful clean room and friendly owners. Good breakfast in the morning. Plenty of hot water. Room 1 has fabulous views over the fields and across to the sea and a nice big bath. Thanks for a lovely stay."

"This was a lovely place to stay. The staff were very welcoming and always had time for a chat. The room was spotless and newly refurbished. Comfortable bed. Plenty of tea and coffee etc which with toilet rolls was replenished daily, as we're the towels. The bed was made up daily and the room cleaned. Breakfast was freshly cooked and lovely. Plenty of other items too such a yogurt, cereal, toast etc. Great setting and next to local amenities and 25 mins from the coast. "