saw few big cockroach walking around,, freaking my daughter out
yuanyuan
於 2024 年 3 月住了 4 晚
6/10 一般般
Lucia
2023年5月12日
Lucia
於 2023 年 5 月住了 7 晚
6/10 一般般
Marcy
家庭旅遊
2023年3月20日
喜歡:員工素質
The property did not know we were staying with them. Expedia did a poor job of communicating with the property to ensure that the reservation Expedia made for us was received. This caused last minute stress for us which was unnecessary. Also, I understood that we would be provided breakfast but this was not the case. Finally, there were bugs in our room.
Marcy
於 2023 年 3 月住了 4 晚
2/10 很糟糕
DAVID
2023年1月3日
不喜歡:客房舒適度
Beware of Bait and Switch
I was the victim of a bait and switch. I booked and paid for a room with a double bed along with a single bed, a full size refrigerator, kitchen area. The room i booked was called the Royal Suite.
When i arrived there was no conversation at all about room issues. I was taken to room 13. It was up 19 steps outside. Once entering it was a 12x12 closet at best with a dorm style refrigerator and TV that did not have a signal the entire first night and was useless . There was a bathroom as well.
The room itself was clean. I had brought a cooler full of frozen meat with me and this certainly would not accommodate me. When i brought this to the attention of the gurl who escorted me to the room she called the owner. All of s sudden there was a language barrier. In essence I was told the other room had a broken bathroom and since it was NYE weekend there were no repairmen available. So i asked just to use the freezer in thebother room. I was then told no because work men would have to go in and out.
It became obvious that they rented that room to someone else. It was NYE weekend and i had no choice to stay there. They did let me use an outdoor freezer that everone had access to. Thankfully my cooler was not disturbed. There was no apology no offer of refund. I was so disappointed. I was only staying there 2 nights tgen off to the Marriott surf club. It was only a 4 minute walk to the surf club. That is the only positive.
DAVID
於 2022 年 12 月住了 2 晚
4/10 不太好
Len
2022年10月25日
不喜歡:設施服務和住宿環境和硬體
extreemly basic
Len
於 2022 年 10 月住了 4 晚
2/10 很糟糕
Diane
2022年4月27日
Diane
於 2022 年 4 月住了 4 晚
10/10 有夠讚
Viktoriia
2022年3月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you to staff Sandra tours. Very nice people. I felt like I’m at home. Hotel located in just 7-10 minutes from the beach, restaurants, shopping mall. Very relaxing and quiet place.
Viktoriia
於 2022 年 3 月住了 7 晚
10/10 有夠讚
Fironia
家庭旅遊
2022年1月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place, the staff are very friendly and kind. They provided us with beach chairs and they respond quickly.
Fironia
於 2022 年 1 月住了 4 晚
10/10 有夠讚
真實旅客
2022年1月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Well located and friendly staff
Close to Palm Beach, it is very well located, on a quiet street. The accommodation I stayed was simple, but it had everything I needed. The service was excellent. Super kind staff. I will stay there next time.
真實旅客
於 2022 年 1 月住了 2 晚
10/10 有夠讚
Benjamin
情侶出遊
2022年1月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beauitful location and great people. Celebrated new years eve with them!