The ice machine was broken the entire week we stayed. The staff told us it was going to be fixed which it never was. The main parking area got closed off for painting I believe so everyone had to park across the street with no cross walk. The parking lot maintenance never happened though while we were there. I have stayed at many Marriott properties in different states, and this one was by far the worst and is in need of updates. Some of the staff was very helpful but I think some things were just out of their control. The hotel was also the furthest from the Falls, so we still had to drive everywhere.
jeffrey
於 2025 年 7 月住了 7 晚
8/10 不錯哦
Paula
團體旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was adequate for my purposes. I only stayed for one night but the staff was helpful and welcoming.
Paula
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ket Vui
親子旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The check-in staffs were very accommodating despite error in reservation through Expedia.
Ket Vui
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Angela
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay. Everything was clean and staff was very nice and helpful. Would stay here again.
Angela
於 2025 年 7 月住了 2 晚
6/10 一般般
Samantha
家庭旅遊
2025 年 7 月 18 日
喜歡:員工素質
This hotel was located slightly outside of the Niagara Falls Park and away from most restaurants. A car was essential to visiting the park. We arrived early and checked our bags. Unfortunately, one bag contained a CPAP machine and the bag leaked most of our bags. According to my aunt, she had informed the staff to take care with this bag. With that said, I found the staff was generally kind and welcoming. An additional staff member may be helpful.
The hotel appeared dingy in some spots with general wear and tear. The historical pictures were a good decor touch. Hopefully, the hotel will replace the drapes and carpet. The suite was not anything special. The pull out bed was flimsy. The room was missing a trash can and did not have reliable wifi. Due to security, a staff member had to let guest into the pool. Two members of our party had the chicken wings. I am told they were burnt and missed dipping sauce. I'm not sure if I could recommend this hotel.
Samantha
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Dilbagh
2025 年 7 月 14 日
不喜歡:整潔度、員工素質和住宿環境和硬體
There are bugs on bedsheet
Dilbagh
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Piyanuch
團體旅遊
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Informative, willing to help, and kind welcome.
Piyanuch
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Randy
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度
不喜歡:員工素質和設施服務
Rude staff. Nobody around. No coffee in lobby in am.
Randy
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Gustavo
2025 年 7 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Location and Hospitality
Gustavo
於 2025 年 7 月住了 2 晚
4/10 不太好
Mara
2025 年 7 月 5 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Mara
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Denise
2025 年 7 月 3 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The quality at the location was way below what I expect from a Marriott.
Terrible tv reception and location was not very clean. Advertised soundproof rooms. But that was clearly untrue. It was very noisy. Slamming doors and kids running through the halls late at night.
.
Denise
於 2025 年 7 月住了 1 晚
8/10 不錯哦
jean
2025 年 6 月 30 日
喜歡:員工素質和住宿環境和硬體
jean
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Kristin
家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very clean rooms and polite staff. My only complaint about this place was that they need to consider adding a complimentary breakfast and coffee. They do advertise that breakfast is not free but that there is an onsite "restaurant". This is not entirely true however as it is a glorified Starbucks that had only 1 person working in the front both mornings we were there. The line for a cup of coffee in the morning was insane. Also, the coffee shop is closed after breakfast until dinner at 5 so if you think you'll be able to get a cup of afternoon coffee, you would be wrong as they don't even have complimentary coffee or hot water or anything available. I feel like this is generally pretty standard for most hotels so this was quite disappointing.
Kristin
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Georgia F,Alexandria
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was clean, quiet and updated. We were able to walk to all the US Niagara Falls park activities and to restaurants.