室外游泳池,提供泳池遮陽傘和日光浴躺椅

楓葉公寓飯店的評分

4 out of 5
楓葉公寓飯店
16 Ton Dan, Loc Tho Ward, Nha Trang, Khanh Hoa

評論

8.6

有夠讚

10 分,有夠讚;244 則評論中有 129 則" "
8 分,不錯哦;244 則評論中有 72 則" "
6 分,一般般;244 則評論中有 27 則" "
4 分,不太好;244 則評論中有 11 則" "
2 分,很糟糕;244 則評論中有 5 則" "

8.6/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

YING HUNG

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to beach around 300 meters
Comfortable room, big balcony, and nice sea view, close to beach, our family had a relax trip here.
於 2020 年 11 月住了 6 晚
Maple Hotel & Apartment 於 2020年11月18日回覆
Dear Guest! We hope you had a great stay at Maple Hotel & Apartment. We also appreciate your compliments. It will be our pleasure to welcome you back in your next trips. Thank you!

8/10 不錯哦

YING HUNG

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 2 晚
Maple Hotel & Apartment 於 2020年11月16日回覆
Dear Guest! Thank you for choosing to stay at Maple Hotel & Apartment. Looking forward to welcoming you back one day soon in the future. All the best wishes to you and your family.

10/10 有夠讚

chenghsuan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
三人房風景很好
三人房風景很好 小缺點飯店入口不好找
於 2020 年 6 月住了 2 晚
Maple Hotel & Apartment 於 2020年7月2日回覆
Dear Guest! We hope you had a great stay at Maple Hotel & Apartment. We also appreciate your compliments. It will be our pleasure to welcome you back in your next trips. Thank you!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location, decent breakfast.
於 2020 年 1 月住了 4 晚
Sales Team 於 2020年2月6日回覆
Dear Guest! Best wishes from the Maple Hotel & Apartment Thank you very much for your generous comment. We are very happy to know you had a very satisfying stay at our hotel and were impressed our breakfast buffet and rooms. We look forward to welcoming you back to our hotel in the future. Warm Regards,

10/10 有夠讚

MING FONG

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置好,泳池靚
於 2019 年 11 月住了 5 晚
Sales Team 於 2019年11月30日回覆
Dear Guest! Warmest greeting from Maple Hotel & Apartment Nha Trang, Vietnam And thanks for all kindly words about us with the highest point. Looking forward to welcoming you back one day soon in the future. Thanks and Best Regards!

10/10 有夠讚

Polly

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Sales Team 於 2019年11月22日回覆
Dear Guest! Thank you for choosing to stay at Maple Hotel & Apartment. Looking forward to welcoming you back one day soon in the future. All the best wishes to you and your family.

2/10 很糟糕

真實旅客

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
與訂房的貨不對版,服務員態度不好,一點笑容都沒有。電梯裡面有很多水,六個人的房只有兩個廁所,房間又小,連充電插頭都沒有,充電要用床頭燈的插座。房間窗又住對面大廈的牆,完全什麼都見不到風景。講起早餐更糟糕,走進餐廳,很大很大的油煙,令到我喘不過氣,早餐沒有選擇,我們很隨便吃了少少東西。整體來說 ,這間酒店非常非常糟透了
於 2019 年 10 月住了 1 晚
Sales Team 於 2019年10月21日回覆
Dear Guest! Thank you for staying at Maple Hotel and Apartment! and for taking precious time off to share your invaluable feedback. We regret to hear that some services fell short of your expectations and we sincerely apologize for any inconvenience caused. Please be assured that we've taken your feedback very seriously and have ensured that necessary training is in place to improve the services rendered by the team We hope to have the opportunity of welcoming you back for another stay. Warm Regards,

8/10 不錯哦

PUI MING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good staff Helen & Thao, thanks for your help.
於 2019 年 8 月住了 3 晚
Sales Team 於 2019年9月6日回覆
Dear Guest! Thank you very much for choosing Maple Hotel and Apartment as your accommodation. We appreciate your review and we are glad to learn you are happy with our friendly and professional staff. May we have an opportunity to welcome you back, please rest assured the entire team is always looking forward to being at your service. Many thanks and best regards,

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 2 晚
Sales Team 於 2019年8月6日回覆
Dear Guest! Warmest greeting from Maple Hotel & Apartment Nha Trang, Vietnam. Thank you for take time to review our hotel, we wish you had nice vacation at Maple and welcome you back Nha Trang in next time. Warm Regards,

10/10 有夠讚

Chui

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的位置
我們的家三個人租住了一間三房的單位非常闊落整齊 附近有很多食肆買明信的地方
於 2019 年 7 月住了 4 晚
Sales Team. 於 2019年7月27日回覆
Dear Mr / Ms Chui! Warmest greeting from Maple Hotel & Apartment Nha Trang, Vietnam. We really appreciate all of the wonderful words you have shared on your visit. We are excited to learn that you are satisfied with our product, service and the quality. Furthermore, we are also happy when being a part for your memorable stay. How fantastic to know that!

10/10 有夠讚

Sze man

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
員工貼心
於 2019 年 6 月住了 4 晚
Ngan Tran 於 2019年6月28日回覆
Thank you for your review. Your feedback is very important to our effort of ensuring operational excellence in our hotel. Once again, we appreciate for your comment and if you have other plans coming back to Nha Trang, please visit us again so that we will provide you even better service next time! Warm Regards

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
不喜歡:客房舒適度
前往酒店需要經過一條很窄的小巷, 大部份機動車輛都不給入內, 而自己要在大馬路上取下行李, 再自行拖著行李前往酒店。 酒店有些简陋, 被夹在樓群及地盘中間, 與照片描述有一段離距。酒店並不在沙灘邊上, 除了隔著馬路還被樓群遮檔視野, 至少要在25樓以上才可以直視沙灘。酒店的玻璃沒有隔音措施 早上五點己被地盘大大的電台播放吵醒。但以價格計, 中規中矩, 不要抱有幻想還是可以接受。
於 2019 年 5 月住了 1 晚
Sales Team. 於 2019年6月17日回覆
Dear Guest! Greetings from Maple Hotel and Apartment!. Thank you for taking time to sharing your experience with us and we always appreciated all the comment from you. It will be a lesson and we are definitely noted for the better service so that guests will not face in the future. Once again, thank you for your support to our hotel and hope to have a chance to welcome you back. Have a good week ahead!

10/10 有夠讚

PINHSUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and comfortable place
Everything is good. But the Drainage system in bathroom can be better
於 2019 年 3 月住了 2 晚
Ngan Tran 於 2019年4月4日回覆
Thank you for sharing your enjoyable experience during your stay at Maple Hotel & Apartment Nha Trang. We are very pleased to learn that you like our professional service when you are actually staying with us. All the team will be happy to see your compliments posted here.

10/10 有夠讚

Yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 3 晚
Vy Le 於 2019年3月13日回覆
Thank you for take time to review our hotel, we wish you had nice vacation at Maple and welcome you back Nha Trang in next time

10/10 有夠讚

Fengtzu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
在巷弄裡有點不好找,早餐很豐盛 門口有租機車很方便
於 2019 年 2 月住了 2 晚
Vy Le 於 2019年2月16日回覆
Thank you for your amazing review, we hope you had nice vacation at Maple and welcome you back in next time

10/10 有夠讚

Chui Shan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
超正
整潔,舒適,地方廣闊,露台超正,連住三天非常滿意
於 2019 年 1 月住了 3 晚
Vy Le 於 2019年1月23日回覆
Thank you for you amazing feedback, we wish you had nice vacation at Maple and welcome you back in the next time.

4/10 不太好

真實旅客

喜歡:客房舒適度
不喜歡:員工素質和住宿環境和硬體
View good but staff bad
Staffs not helpful because they tried to refuse your needs for every services you ask for, e.g. more blankets or room services.
於 2019 年 1 月住了 3 晚
Vy Le 於 2019年1月8日回覆
Thank you for taking the time to evaluate our hotel. We really appreciate your comments and we apologize for not being able to meet your expectations. We always offer the best service to our guests. We have checked the services and attitudes of the staff during the service, and we have the opportunity to change and improve the service of the hotel. If you have the opportunity to serve you again, I would like to have the opportunity to exchange directly with you and we would like you to see our change, so please information let me know. We hope to welcome you again in the future and wish you all good things.

10/10 有夠讚

ShawnLin,Taiwan

喜歡:整潔度、員工素質和住宿環境和硬體
早餐還不錯,地點也位於正中心,跨年夜可以上頂樓酒吧狂歡倒數,25樓往外看正對芽莊跨年晚會會場,從25樓看著近15分鐘的跨年煙火,超過癮的! 我們住三房公寓,空間非常大,設施也不錯,有洗衣機可以洗衣服,唯一美中不足的地方是進到飯店的路非常小條,汽車無法到達,必須推著行李走進來,下雨天小路會積水非常不方便,除此之外剩下的都非常推薦給大家...
於 2018 年 12 月住了 1 晚
Vy Le 於 2019年1月3日回覆
Thank you for your amazing feedback, we wish you had nice vacation at Maple and welcome you back Nha Trang in next time.

8/10 不錯哦

KA KI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good choice for group travel.
於 2018 年 12 月住了 3 晚
Vy Le 於 2018年12月18日回覆
Thank you for your feedback, we hope you had nice vacation at Maple. And also looking forward to see you again in next time

8/10 不錯哦

SAU FUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
Vy Le 於 2018年12月13日回覆
Thank you for take time to review our hotel, we hope you had nice vacation at Maple and welcome you back in Nha Trang next time

10/10 有夠讚

SIU FONG,香港

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
西門町清靜之選
在西門町旺中帶靜的好地方,價格偏貴。喜歡清靜的朋友可選
於 2018 年 8 月住了 5 晚
Vy Le 於 2018年10月26日回覆
Thank you for your feedback, we hope you had nice vacation at Maple and welcome you back in Nha Trang for next time

8/10 不錯哦

jim,香港

喜歡:整潔度、員工素質和住宿環境和硬體
房間夠大舒適
入住海景2房行政層,房間夠大舒適,設備齊全,但可能高層水壓一般,泳池向海好靚但不是很大,附近很多食店及按摩店,很不錯,值得推介。
於 2018 年 10 月住了 4 晚
Vy Le 於 2018年10月25日回覆
Thank you for your feedback, hope you had nice vacation at Maple and well come you back Nha Trang in next time

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
环境
要进一点巷子,看到路边小指路门牌很失望,进入巷子走到大堂才放心,位置其实超级赞的,旁边好像是歌剧院,出门过马路就是海边,旁边是夜市,不过夜市确实比不上中国夜市! 酒店个别服务生会一点中文,不要去酒店出门巷子里的中餐,真难吃哦!酒店还是可以的哈
於 2018 年 10 月住了 2 晚
Vy Le 於 2018年10月11日回覆
Thank you for your feedback, we hope you had nice vacation at Maple and welcome you back!

10/10 有夠讚

Cheng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, nice staff, room is clean.
Near beach, many restaurant nearby. nice staff, room is clean, good WIFI Network.
於 2018 年 8 月住了 4 晚
Vy Le 於 2018年9月14日回覆
Thannk you for your feedback and we would like you welcome you back. Hope you had nice vacation at Maple Hotel

8/10 不錯哦

WAI HONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務人員非常親切
於 2018 年 7 月住了 1 晚
Vy Le 於 2018年8月8日回覆
Thank you for your feedback and hope you had nice vacation at Maple hotel.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Service and Cozy Hotel
Good location, nice people, and helpful tour service, very beautiful view at roof bar.
於 2018 年 7 月住了 3 晚
Thien Vy Le_ DOSM 於 2018年7月12日回覆
Dear Value Guest, It is pleasure to service you during your stay in Nha Trang, Hope welcome you back here

6/10 一般般

真實旅客

於 2018 年 6 月住了 1 晚
Thien Vy Le_ DOSM 於 2018年7月10日回覆
Thanks for your review

8/10 不錯哦

Ling Fai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
You have to spend some time to find the entrance as it locates in alley. The welcome drink is tasty and it is impressed for us. The breakfast here is fair.
於 2018 年 5 月住了 4 晚
Thien Vy Le_ DOSM 於 2018年7月10日回覆
Dear Ms. Ling Fai, Thanks for your review, we are fixed it day by day

10/10 有夠讚

futao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
令人愉悦的三晚
酒店工作人员态度都很友好,设施齐全,网速快。就是厨房的灶台貌似是假的。
於 2018 年 5 月住了 3 晚
Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年6月6日回覆
Dear Futao, Warmest greeting from Maple Hotel & Apartment. Thanks so much for your choosing our hotel as your accommodation as well as your great point. We hope you and your family will come back our hotel on the next trip. Thanks & best regards !

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice trip
nice staff
於 2018 年 5 月住了 3 晚
Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年6月6日回覆
Dear valued guests, Warmest greeting from Maple Hotel & Apartment. Thanks so much for your choosing our hotel as your accommodation as well as your great point. We hope you and your family will come back our hotel on the next trip. Thanks & best regards !

6/10 一般般

PAK HO

Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年5月7日回覆
Dear Pak Ho, Warmest greeting from Maple Hotel & Apartment . Thanks so much for your choosing our hotel as your accommodation at Nha Trang city . We will hope you and your family come back Maple hotel & apartment with improved service more. Thanks & best regards!

10/10 有夠讚

Kuanpei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年5月4日回覆
Dear Kuanpei, Warmest greeting from Maple Hotel & Apartment, Thanks so much for your comment. We hope you and family will come back our hotel on the next trip in Nha Trang beach city. Have a nice day. Thanks & best regards!

4/10 不太好

ada,hong kong

不喜歡:員工素質、住宿環境和硬體和客房舒適度
Not very good
The hotel is no near the road, you need to enter a long alley, car cannot reach the hotel front door easily. The room is smaller than expected. The english of the front desk staffs is not very good. I mean she can express herself for the normal procedure, but she cannot understand all my saying. The breakfast is not very good. I will prefer the french bread on the street than the hotel breakfast. On my floor, there are construction in a room or part of the corridor which is next to the lift. Part of the corridor is restricted. The problem is the construction make very big noise, we cannot rest in our room in the afternoon. The noise force me out from the hotel. Also there are dusty air coming out from that area. I am not joking, the whole corridor are foggy. I cannot see my path to the lift. I need to withstand the dusty air when i waiting for the lift. The dusty air surely entered our room and make my allergy nose worse. We requested changing the room. The answer is : all the rooms are occupied ,the noise will stop after 5pm. This is really a very bad experience. Also, we could hear all the sound in the corridor when we were in the room. Every morning when there are guest talking in the corridor, we were awaked. The price of the room is not very cheap compare with the service provided. I will never choose this hotel.
於 2018 年 3 月住了 2 晚
Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年4月13日回覆
Dear Mr Ada, Greeting from Maple Hotel & Apartment Thanks so much for your choosing our hotel as your accommodation in Nha Trang city and your comment about our hotel as well. All of your suggestion is groundwork for improved service. We hope you and your family will come back our hotel in the next trip with better service Thanks & best regards !

10/10 有夠讚

Sun,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent view, Excellent design
The executive room was unpredictability good and the design is just perfect! Although the location is a bit tricky but it’s all worth it when it comes to the room
於 2018 年 3 月住了 3 晚
Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年4月4日回覆
Dear Sun, Warmest greeting from Maple Hotel & Apartment Thanks so much for your comment to our hotel. We hope that you and your family will chose our hotel on the next trip. Have a nice day Best regards!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
春节期间入住了connecting room房型。酒店前台非常热情,房间清洁整洁面积大,距离海边步行距离5分钟,早上早点也很丰富,家人比较满意。如需添加饮用水,可到门前便利店购买。
Nguyen Thuy Huyen Trang ( Sales Manager ) 於 2018年4月4日回覆
Dear Anonymous, Warmest greeting from Maple Hotel & Apartment Thanks so much for your comment to our hotel. We hope that you and your family will chose our hotel on the next trip. Have a nice day Best regards!

8/10 不錯哦

Jason,Washington

喜歡:整潔度和員工素質
於 2024 年 3 月住了 4 晚

10/10 有夠讚

HELEN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Maple Hotel & Apartments Nha Trang VN
An amazing hotel. Beautiful clean rooms. Very friendly and happy staff members. Great breakfast.
於 2023 年 11 月住了 2 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡:整潔度和員工素質
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Jiseong

於 2023 年 7 月住了 1 晚

8/10 不錯哦

My Ngoc

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Seung Jae

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Le

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Le

家庭旅遊
We had a great stay! It’s a close enough walk to the main beach and the hotel also has their own umbrellas, sun lounges and towels which is a plus :) The room was clean, pool was wonderful (great view too) and breakfast had plenty of options. We’ll definitely return!!
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Jung-nam

喜歡:整潔度、員工素質和住宿環境和硬體
오후시간 수영장이 그늘입니다. 좋아요.
於 2023 年 6 月住了 4 晚

10/10 有夠讚

In Hwa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good staffs
The location of the hotel is so good that it's good to go to the conveniences or the beach, there are many restaurants around, and there is a big shopping mall within 5 to 10 minutes on foot. The breakfast was so good, lastly, the staffs in the hotel are humble and kind. in addition, as times go, so does the hotel.
於 2023 年 6 月住了 3 晚

10/10 有夠讚

nakyung

於 2023 年 6 月住了 1 晚

8/10 不錯哦

kenny

家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
I have a Sea view room which very large and great view of the ocean. Breakfast area does not have enough AC and feel very hot while eating Breakfast. Rooftop pool is nice but Gym is so hot only fan no AC. Elevator very slow.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Miharu

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
とても清潔で静か。ビーチも近くて良かった。

10/10 有夠讚

In Hwa

於 2023 年 3 月住了 6 晚
Maple Hotel & Apartment 於 2023年4月5日回覆
Dear Mr/Ms In Hwa!Warmest greeting from Maple Hotel & Apartment Nha Trang, VietnamAnd thanks for all kindly words about us with the highest point. Looking forward to welcoming you back one day soon in the future.Thanks and Best Regards!

8/10 不錯哦

Kwanghee

喜歡:整潔度
於 2023 年 3 月住了 5 晚
Maple Hotel & Apartment 於 2023年3月21日回覆
Dear Mr/Ms Kwanghee!Thank you for choosing to stay at Maple Hotel & Apartment.Looking forward to welcoming you back one day soon in the future.All the best wishes to you and your family.