恩戈羅恩戈羅塞麗娜旅行小屋是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

恩戈羅恩戈羅塞麗娜旅行小屋的停車費用是？

此住宿提供免費自助停車服務。

恩戈羅恩戈羅塞麗娜旅行小屋的入住登記時間是？

入住登記開始時間：12:30；入住登記結束時間：18:00。非服務時間恕不提供辦理入住服務。

恩戈羅恩戈羅塞麗娜旅行小屋位於何處？

這家 Spa 郊外小屋位於鄉村，距離恩戈羅恩戈羅火山口和勒萊森林僅幾步之遙。馬加迪湖和曼杜西沼澤也在 20 公里內。

恩戈羅恩戈羅塞麗娜旅行小屋評語、優惠和相片 2025

Q: 恩戈羅恩戈羅塞麗娜旅行小屋是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 恩戈羅恩戈羅塞麗娜旅行小屋的停車費用是？

此住宿提供免費自助停車服務。

2/10 很糟糕

shanshan

2017 年 8 月 5 日

不喜歡：員工素質

theft but cctv failed to record sly lodge manager

The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table. while the cctvs did not founction well during the time of theft. The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft.

於 2017 年 7 月住了 1 晚

10/10 有夠讚

Cara

2025 年 1 月 25 日

Gorgeous

Gorgeous location. Very clean and the best part was the friendly staff. Planning our next trip back.

於 2025 年 1 月住了 3 晚

10/10 有夠讚

Rob

2024 年 7 月 19 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater

於 2024 年 6 月住了 2 晚

10/10 有夠讚

Pritha

團體旅遊, 家庭旅遊

2024 年 6 月 27 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again. During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays. Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated. It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home, We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony. We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure.

於 2024 年 6 月住了 2 晚

10/10 有夠讚

john o

2024 年 6 月 1 日

於 2024 年 5 月住了 4 晚

10/10 有夠讚

Sebastian

2024 年 1 月 20 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Outstanding view

We had a great time. Excellent stay, truly recommended.

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Philippe

2024 年 1 月 6 日

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Elena

情侶出遊

2023 年 11 月 27 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Pritha

團體旅遊, 家庭旅遊

2023 年 7 月 21 日

喜歡：整潔度、員工素質和住宿環境和硬體

From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.

10/10 有夠讚

Joellen

2023 年 6 月 15 日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Graham

情侶出遊

2023 年 5 月 29 日

喜歡：員工素質和住宿環境和硬體

A really good hotel.

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Rahim

家庭旅遊

2023 年 2 月 27 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).

於 2023 年 2 月住了 1 晚

4/10 不太好

真實旅客

2021 年 8 月 7 日

喜歡：整潔度

不喜歡：員工素質

Disappointing lounge with a high price

The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.

於 2021 年 7 月住了 2 晚

10/10 有夠讚

Jennifer

團體旅遊

2020 年 11 月 17 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Incredible service

The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.

於 2020 年 11 月住了 1 晚

10/10 有夠讚

allison

團體旅遊

2020 年 10 月 10 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Amazing!!!

Amazing!!!!! Everyone who can go here should go immediately!

於 2020 年 10 月住了 3 晚

8/10 不錯哦

finn

團體旅遊

2020 年 3 月 27 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.

於 2020 年 3 月住了 1 晚

8/10 不錯哦

Munson，Markt Schwaben, Bayern

2018 年 11 月 24 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Toller Blick, sehr guter Service, saunettes Personal. Und das, obwohl es keine kleine Lodge ist.

於 2018 年 11 月住了 2 晚

8/10 不錯哦

Biggi，Sachsen-Anhalt

2018 年 11 月 17 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Ein sehr schönes Hotel. Das Hotel fällt durch seine besondere Bauweise auf. Überall Steine aussen angebracht. Der Service ist ausserordentlich gut. Beim Einchecken wurden unsere Begleiter zur Personalunterkunft verwiesen. Erst auf Nachdruck erhielten wir den zweiten schlüssel. Ein Entschuldigung erhielten wir nicht.

於 2018 年 11 月住了 1 晚

6/10 一般般

Herbert，Admont

2018 年 2 月 26 日

喜歡：員工素質

Luxus(preis)klasse Hotel

Da wir zu Sonnenuntergang angereist sind und am nächsten Morgen bei Sonnenaufgang wieder (in die Ngorongoro Caldera) weiter gezogen sind, haben wir das Hotel nur zum Übernachten benötigt. Das Abendessen und das Frühstück waren ausgezeichnet. Letztendlich für die Buchung mitentscheidend war auch die Nähe zum Eingang des Ngorongoro-Schutzgebietes. Dafür ist dieses Hotel auch das teuerste meiner bisherigen Reisekarriere. Den Blick auf (einen Teil) des Ngrorongoro-Schutzgebietes lässt sich das Hotel gut bezahlen. Aber Safari ist eben Luxus und somit teuer ;-)

於 2018 年 2 月住了 1 晚

4/10 不太好

pierre，france

2017 年 9 月 25 日

No service

No game drive scheduled by the lodge, expensive for nothing

於 2017 年 9 月住了 1 晚

10/10 有夠讚

Sam

2017 年 8 月 28 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

AMAZING!!!!!

Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....

於 2017 年 8 月住了 2 晚

10/10 有夠讚

silvia，Roma

2017 年 5 月 21 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Meraviglioso

Servizio 5 stelle...Hotel bellissimo con una vista spettacolare sul parco ngorongoro. Staff gentile e disponibile..pulizia eccellente e pasti eccezionali.

10/10 有夠讚

Joanna

2017 年 5 月 4 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Perfect!

Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth!

8/10 不錯哦

真實旅客

2010 年 4 月 26 日

喜歡：整潔度、員工素質和客房舒適度

Great views

Stayed here while on Safari after climbing Kilimanjaro and was very pleasantly surprised. Using the few words of Swahili I had learned made all the difference and as a result, the staff and service was great. Dining Room very busy but with a good attitude we had a great meal. Service good, food same as everywhere else and very pleasant and tasty. (One needs to remember where you are and not have huge expectations!) The view is spectacular and worth rising early for the sunrise! Rooms were clean and absolutely satisfactory. A pleasant stay and would return there anytime

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恩戈羅恩戈羅塞麗娜旅行小屋

Ngorongoro Serena Safari Lodge

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