I don’t like the fridge and the floor and the cockroaches on the second floor
Reggie
於 2025 年 6 月住了 5 晚
4/10 不太好
Erika
2025 年 6 月 14 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The huge cockroaches all over the hallways did it for me. The rooms were distrusting, the hotel smelled so bad in general! Musty and moldy
Erika
於 2025 年 6 月住了 3 晚
10/10 有夠讚
gayle
2025 年 6 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
gayle
於 2025 年 6 月住了 1 晚
2/10 很糟糕
TyAnn
2025 年 5 月 31 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Front desk are rude
TyAnn
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Desean
2025 年 5 月 28 日
Desean
於 2025 年 5 月住了 3 晚
2/10 很糟糕
Miosotis,Cherry Hill
2025 年 5 月 26 日
Miosotis
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Michael
2025 年 5 月 25 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Michael
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Donald
2025 年 5 月 23 日
不喜歡:整潔度和住宿環境和硬體
Donald
於 2025 年 5 月住了 4 晚
4/10 不太好
Loretta
家庭旅遊
2025 年 5 月 20 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was so disappointed with what I saw on line as apossed to the actual appearence of the rooms. there was a dingy look to the bedding and dirty spots in the room and hallway floors.
Loretta
於 2025 年 5 月住了 4 晚
4/10 不太好
Shawna
商務旅客, 家庭旅遊
2025 年 5 月 16 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Mollify and dirty
Shawna
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Dawn
家庭旅遊
2025 年 5 月 14 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I'm still waiting for the refund I was told I was getting for NOT staying and instead I'm continuing to get these emails asking "how was my stay?" Once again, I DID NOT STAY. Blood and possible dried vomit on the mattress. Staff was no help at all when asking for clean sheets and a clean mattress cover. Showed me another room that had a dirty foot print on top of the bed. RM# 102 and 101.
Dawn
於 2025 年 5 月住了 2 晚
10/10 有夠讚
TAHIRRAH
情侶出遊, 家庭旅遊
2025 年 5 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Ice machine broken, limited staff, halls dirty & limited amount of food available for breakfast
TAHIRRAH
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Carla
情侶出遊
2025 年 5 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was very nice. Eric, the guy at the desk was extremely nice, we were in town for a funeral and needed to change and helped us check in early so we could get dressed. Room was clean, A/C worked great. I would definitely stay here again.
Carla
於 2025 年 5 月住了 1 晚
6/10 一般般
David,Vienna
2025 年 5 月 2 日
不喜歡:住宿環境和硬體
The only ice machine I could find was on the lobby floor and it didn't work. The employee in the lobby filled my ice bucket rom a cooler in the kitchen. The vending machine in the lobby also didn't work. When I asked the employee, he told me it was a third party vendor. No other explanation.
The breakfast was subpar. The sausage was undercooked, and the muffins were not appealing.
David
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Jevon
2025 年 4 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
No
Jevon
於 2025 年 1 月住了 2 晚
4/10 不太好
Lindsey
親子旅遊
2025 年 4 月 14 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Everything was pretty dirty. We had to ask them to reclean our room right after we walked in; after they tried to downgrade the room. The cleaning woman was very sweet and nice but the owners just don't seem to care. They did not have enough towels for all the guest as we didnt even have enough for everyone in our room to have 1 towel. We had to have the sheets on the bed changed as soon as we got there due to huge stains. You needed a key card to get through any doors; including the restroom by the front desk which seems very strange to me. I would never stay here again. The only nice thing about this stay was that it was close to what we needed.
Lindsey
於 2025 年 4 月住了 2 晚
4/10 不太好
Pastor Randolf
2025 年 4 月 14 日
不喜歡:整潔度和住宿環境和硬體
El servicio de registracion especialmente el personal de atención fue muy amable y profesional
Pastor Randolf
於 2025 年 4 月住了 2 晚
6/10 一般般
Ramona
2025 年 3 月 31 日
喜歡:員工素質
不喜歡:整潔度
No shower head in the handicapped room
Ramona
於 2025 年 3 月住了 1 晚
4/10 不太好
Carlton
2025 年 3 月 29 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a not so good stay.
Carlton
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Yelitza
家庭旅遊
2025 年 3 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yelitza
於 2025 年 3 月住了 1 晚
6/10 一般般
Paula
家庭旅遊
2025 年 3 月 21 日
The beds were comfortable and the breakfast was good. Carpets and bathrooms need updating.
Paula
於 2025 年 3 月住了 3 晚
2/10 很糟糕
Melody
2025 年 3 月 18 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Melody
於 2025 年 3 月住了 3 晚
6/10 一般般
Donna
團體旅遊
2025 年 3 月 17 日
喜歡:整潔度和員工素質
When I booked the reservation it was to be paid at the property but 2 days before the stay the money was deducted from my debit card. There was also a $10 service fee charged by the hotel which was never disclosed. The toilet in our room would not flush and the manager tried to fix it but it was slow flushing the entire stay. There was a hair dryer but it did not work. Asked to get another and was told there may not be one as many of them had gone out recently. We were able to get one about 15 minutes later. On our last morning there were no tea bags available at he breakfast area. All of these were minor issues except the charge on the debit card. I ask and were told that the hotel does that on weekends due to having no shows. I thought that was the purpose of providing the card information so if you didn't show 1 night would be charged. This charge was made before the stay even occurred and was for the full amount. That needs to be made clear when booking.
Donna
於 2025 年 3 月住了 2 晚
2/10 很糟糕
Lori
家庭旅遊, 親子旅遊
2025 年 3 月 17 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No towels - we had a room for six and they gave us 3 towels. - when we asked for more the response from the management (at 7am) was “you get what you get. We have no more. They used them at 5am”
No hot tub (as advertised). The hot tub area in photos is tiled over, very unprofessionally. It is uneven and soaked due to leaks in the ceiling. My daughter tripped over the tile and hit her head. There were no caution signs.
The ladder in the pool is full of rust. It was all over my daughter's leg. No cribs / playpens (as advertised. They said they had cribs but they are now banned in Newport news. I understand other hotels in the area bought pack and plays. Do that or take it off the website. We had to go buy one)
No change for Laundry. They had undue service but did not have coins. When I asked for some the front desk said “I have no coins.” Basically saying “that’s on you”. We did laundry at all our hotel stops. There were 4 other hotels along the way. This was the only one who did not have coins.
The entire floor smelled of weed
Service rooms doors were left open. All day. In Halls with exposure to dangerous equipment. In the pool and the hall. And not just while people weee work in in them. We stayed for two night and they didn’t close.
Our expectations were not high. But this hotel is not as advertised.
Breakfast was good. That was it.
Lori
於 2025 年 3 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 3 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great except upon arrival the desk clerk was right outside the doors smoking weed with someone. Not very attractive for the hotel.