露台/庭院

紐約雷迪森萊辛頓酒店的評分

3.5 out of 5
紐約雷迪森萊辛頓酒店
67 Lexington Avenue, New York, NY

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 522 則" "
8 分,不錯哦;1001 則評論中有 290 則" "
6 分,一般般;1001 則評論中有 89 則" "
4 分,不太好;1001 則評論中有 54 則" "
2 分,很糟糕;1001 則評論中有 46 則" "

9.0/10

整潔度

9.4/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

WONG

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很好
位置方便,房間清潔,晚上亦沒噪音,唯一就是沒有熱水煲。
酒店對面
包的早餐
早還7-9就在大堂
於 2024 年 1 月住了 4 晚
Management 於 2024年1月17日回覆
We are delighted to hear that you enjoyed your visit! Thank you for sharing your feedback and for highlighting our strengths and areas of improvement with equal enthusiasm. Our team at the Lex hopes you will be back again soon, and we extend all our best wishes.

8/10 不錯哦

Nicole

喜歡:整潔度和員工素質
酒店服务态度很好,地理位置很棒,就是酒店里头没有食物和酒水的售卖,不太方便
於 2023 年 5 月住了 8 晚
Front Desk 於 2023年5月30日回覆
Thank you for your honest feedback, we're sorry but we are a boutique hotel and don't have the facilities to accommodate a vending machine. We do provide information to close by convenience stores.

4/10 不太好

LIHUA

喜歡:整潔度和員工素質
酒店完全不隔音
酒店隔音很差,外面馬路的車流聲很吵,裏面隔壁的情侶也一直很吵
於 2022 年 12 月住了 1 晚
Patrick T 於 2022年12月16日回覆
Thank you for choosing the Lex Hotel and for sharing your helpful feedback with us. Our team would be thrilled if you came back for another stay. We will be sure to get you the quietest room available. Best wishes to you in your travels!

10/10 有夠讚

Enyu

於 2022 年 10 月住了 3 晚

10/10 有夠讚

YU WEI

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
以这个价位来说,我觉得算是性价比不错的一家旅店。而且地理位置很方便。
於 2020 年 2 月住了 3 晚
The Lex Hotel 於 2020年2月27日回覆
We appreciate your feedback.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
it's located in downtown with restaurants nearby. the room is clean and comfortable. the shower is strong enough also!
於 2017 年 11 月住了 1 晚

10/10 有夠讚

Sebastian

於 2024 年 4 月住了 2 晚
Management 於 2024年5月5日回覆
Thank you for your rating. We hope to host you again in the future.

10/10 有夠讚

Rhi

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great boutique hotel in NYC. Good value for the price and nice, modern rooms!
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年5月4日回覆
Thank you so much! Please tell you friends, so they can come as well and enjoy the experience as well! The Best, The Lex

10/10 有夠讚

Dino

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月30日回覆
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 有夠讚

Sarah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月30日回覆
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

6/10 一般般

Mario

情侶出遊
喜歡:整潔度和員工素質
Very well located / tres bien situé...noisy at night / bruillant la nuit
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月25日回覆
Thank you for sharing your helpful feedback about your stay and your level of comfort in the room. We appreciate hearing from you and will work to improve in the areas you mentioned. Best wishes to you in your future travels

10/10 有夠讚

Calvin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was clean, quiet and warm:)!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月23日回覆
Thank you very much for sharing your kind words and generous feedback with us following your recent stay. We truly appreciate your review. Best wishes!

8/10 不錯哦

John

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月23日回覆
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

8/10 不錯哦

SCHELLAERT

於 2024 年 4 月住了 2 晚
Front Desk 於 2024年5月11日回覆
Thank you so much. Your feedback is truly appreciated by our team at the Lex Hotel. Come back anytime and we look forward to providing you with helpful service once again.

10/10 有夠讚

PAOLA

喜歡:整潔度、員工素質和住宿環境和硬體
Location, Staff, Room Size. All fantastic.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月20日回覆
Thank you so much for your amazing review! We appreciate you choosing us and hope we can host you again soon.

4/10 不太好

Josefa,Reading

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The rooftop is cool, but it doesn’t seem to be kept up
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月19日回覆
We appreciate reading your review and your helpful feedback following your recent stay. Thank you for taking the time to share your thoughts. We will take your suggestions seriously and focus on making a few improvements. Our team here hopes you will give us another chance in the future to wow you and provide the best stay possible. Best wishes to you in your travels!

10/10 有夠讚

Marie Claude

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was sparely furnished but comfortable. The bathroom was nicely designed and well stocked. The view from the outdoor balcony on water tanks was an eyesore but fortunately I was only there for the night.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日回覆
Thank you! We take the time to put quality into our rooms, to make sure we bring you the best comfort while you visit us. Thank you for choosing The Lex Hotel and we hope to see you again.

10/10 有夠讚

Nicole

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location Beautiful rooms
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日回覆
Yes! we appreciate your response! We work diligently to make sure that you feel at home and comfortable when visiting for a trip or otherwise, regardless how long you stay. Please come back again and tell your friends!

6/10 一般般

Penelope

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Dirty balcony and chair. Staff pleasant and rest of hotel clean. Limited breakfast with no comfy seating.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月18日回覆
Thank you for sharing your honest feedback. We regret that we did not meet your expectations. Our team wishes you the best in your travels.

10/10 有夠讚

Amy

喜歡:整潔度、員工素質和住宿環境和硬體
I booked a one night staycation and had a good experience! The room was very basic but comfortable. Nice bathroom with good water pressure. Service was also very pleasant! I’d say this hotel is a great value.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日回覆
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

2/10 很糟糕

Tara

商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
This is a 2 star hotel at best. The rooms are old, the sheets and towels stained, and I could hear every single word/toilet flush from the room next door. Then when checking out I get told tell they’re taking a service fee out of the deposit. I had paid up front, and have never seen this before. The manager then called me up to the front desk, pulled up the website and loudly in front of everyone in the lobby said “it’s right there on the website, how is that not obvious!” After two sleepless nights, I don’t want any man yelling in my face.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月4日回覆
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you encountered during your visit. Your comments are invaluable to us as we continuously strive to improve our services.We regret that the condition of the rooms did not meet your expectations. We understand the importance of comfortable and well-maintained accommodations, and we apologize for any inconvenience it would of great help if you would informed us prior checkout. Rest assured, we will address any issues promptly to ensure a better experience for our future guests.Regarding the service fee deducted from your deposit, we apologize for any confusion. Expedia notes these fees aside from the room rates due to commission purposes, We will review our communication and procedures to ensure transparency and avoid any misunderstandings in the future.As for the incident with our manager, we apologize if their tone caused discomfort. We take guest feedback seriously, and we will address this matter internally to ensure respectful and courteous interactions with our guests.We value your feedback and hope you’ll consider giving us another chance in the future. Please feel free to reach out to our management team directly if you have any further concerns or if there’s anything else we can do to improve your experience.Thank you for choosing our hotel, and we hope to welcome you back under better circumstances.

10/10 有夠讚

Diana,New York

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月1日回覆
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 有夠讚

Gloria

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
First time staying here and I will definitely be back! As a Hilton Diamond member I usually stay at Hilton hotels but thought I'd try this one for it's great rates and proximity to Penn Station and the East Village where I was attending an event. This cute hotel has everything you need with 2 bottles of water in the room, great bathroom, great walking distance to everywhere and the staff was so incredible. Super friendly, available to help get taxi or anything else you need. It's not the quietest place but you shouldn't go to NYC and expect quietness. Room clean, great bed, I had a city view and loved it.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月26日回覆
Thank you for sharing your helpful feedback about your stay and your level of comfort in the room. We take the time to put quality into our rooms, to make sure we bring you the best comfort while you visit us. Thank you for choosing The Lex Hotel and we hope to see you again.

10/10 有夠讚

CYNTHIA,Bear Creek

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient location. Rooms need some routine maintenance.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月26日回覆
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

10/10 有夠讚

Graeme

喜歡:員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年3月18日回覆
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

6/10 一般般

Rachel

商務旅客, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. I could hear my neighbor sneeze and clear his throat but hey, they offer complimentary earplugs. Location was great for us and our last minute stay.
於 2024 年 3 月住了 2 晚
Management 於 2024年3月5日回覆
Thank you for your comments about our staff and for sharing your review. We have 4 different room types available for your next booking. Our team at the Lex Hotel hopes you will be back again soon.

8/10 不錯哦

Gretchen

喜歡:整潔度、員工素質和住宿環境和硬體
Friendly helpful staff. Clean & quiet.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年3月5日回覆
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 有夠讚

Jana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice spot very close to an NYU dorm. Clean, comfortable, and a great price for the area and what you get. They even had a little breakfast included.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月26日回覆
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 有夠讚

Rebecca

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the second time we've stayed at The Lex and we would definitely return. Amazing staff, great location, comfortable rooms.
於 2024 年 2 月住了 3 晚
Front Desk 於 2024年2月26日回覆
We appreciate the kind words; we work hard to make sure that everyone who visits The Lex Hotel is welcome and comfortable. We hope to see you soon!

6/10 一般般

Ines

喜歡:整潔度和員工素質
於 2024 年 2 月住了 3 晚
Front Desk 於 2024年2月26日回覆
Thank You for choosing The Lex

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質和住宿環境和硬體
Affordable. Comfy. Amazing staff!
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月22日回覆
Thank You for choosing The Lex Hotel! We work very hard to make sure that you have the best experience while you stay with us. We hope to host you again soon!

10/10 有夠讚

Kayla

喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay!
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月22日回覆
Thank You for choosing The Lex Hotel! We work very hard to make sure that you have the best experience while you stay with us. We hope to host you again soon!

10/10 有夠讚

Sharon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parking wasn’t too hard to find. Actually found right in front first night. Balcony view sucks but for fresh air, it works. Very clean. No microwave or fridge. Overall was a great stay.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月19日回覆
We are so pleased to hear that you enjoyed your visit. Thank you for taking the time to share your thoughts and feedback. Come back and visit us again soon.

10/10 有夠讚

Jordan

喜歡:整潔度和員工素質
於 2024 年 2 月住了 2 晚
Management 於 2024年2月19日回覆
Thank you for taking the time to review us. We look forward to having you stay with us again!

10/10 有夠讚

Franklin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Management 於 2024年2月19日回覆
Thank you for your rating. We look forward to having you stay with us again!

10/10 有夠讚

Yalissy

於 2024 年 2 月住了 3 晚
Front Desk 於 2024年3月26日回覆
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 有夠讚

Maria

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
於 2024 年 2 月住了 3 晚
Management 於 2024年2月14日回覆
We are very happy to hear you enjoyed your stay. We look forward to having you stay with us again soon!

8/10 不錯哦

Royal

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice
於 2024 年 2 月住了 2 晚
Management 於 2024年2月7日回覆
Thank you very much for your kind words and feedback! We hope to welcome you back to the Lex again soon.

4/10 不太好

真實旅客

不喜歡:員工素質和客房舒適度
於 2024 年 2 月住了 2 晚
Management 於 2024年2月11日回覆
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 有夠讚

joanne

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A sweet boutique hotel
A sweet little boutique hotel. Quiet and peaceful. Front desk folks are lovely! The rooms are slightly run down but this place is so affordable that it can be forgiven.
於 2024 年 2 月住了 4 晚
Management 於 2024年2月7日回覆
We appreciate your helpful feedback about your stay. We love hearing from you and hope to welcome you back to the Lex again soon.

4/10 不太好

anthony

喜歡:住宿環境和硬體
不喜歡:整潔度
Management 於 2024年2月7日回覆
Thank you for sharing your honest feedback. We do regret that our hotel fell a bit below your expectations. Our staff wishes you all the best in your future travels.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月2日回覆
Thank you for your amazing feedback! We appreciate your business and hope to see you again soon.

10/10 有夠讚

Adam

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月2日回覆
Thank you for your amazing feedback, we appreciate you choosing us. We hope to host you again soon!

10/10 有夠讚

Kathleen

於 2024 年 1 月住了 1 晚
Management 於 2024年1月31日回覆
Thank you for your amazing feedback, we hope we can host you again soon!

8/10 不錯哦

Rahsaan

喜歡:整潔度、員工素質和住宿環境和硬體
The place was nice. Just wish I could screen mirror on the tv
於 2024 年 1 月住了 1 晚
Management 於 2024年1月31日回覆
Thank you for the feedback and helpful suggestions. We are happy to hear you enjoyed your visit. Come back and stay with us again soon.

10/10 有夠讚

Beckett

喜歡:整潔度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月31日回覆
Thank you very much for your review! We wish to see you again in the future!

8/10 不錯哦

Ganna

家庭旅遊
喜歡:整潔度和員工素質
Very walkable
於 2023 年 12 月住了 1 晚
Front Desk 於 2024年1月26日回覆
Thank you for taking the time to review us, we are looking forward to seeing you on your next visit to NYC.

10/10 有夠讚

Eric

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月17日回覆
Thank you for taking the time to write a review and for sharing your impressions and feedback following your recent stay. We thank you very much for offering a detailed assessment of your experience. Our team hopes to correct any inconveniences in advance of your next visit. We wish you all the best in your travels.

10/10 有夠讚

Najaf

於 2024 年 1 月住了 3 晚
Management 於 2024年1月10日回覆
Thank you for taking the time to review us. We look forward to hosting you again.

8/10 不錯哦

Peter

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a hot water shortage thus my good versus excellent. Good value for sure and very clean.
於 2024 年 1 月住了 1 晚
Management 於 2024年1月9日回覆
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.