stayed here for a week on business and it felt like a home away from home. the room was super comfy, the shower had both a rain shower head and a hand held sprayer, and the staff was amazingly accommodating.
I was helped by Farzana, Surban and Ilda multiple times, and they were always incredibly friendly and helpful, never making me feel like my requests were too big or troublesome. They even went the extra mile and arranged to have a fan sent to my room for extra white noise! Every single person I interacted with was great.
The hotel was also smaller, with I think only 3/4 rooms per floor making it feel more intimate and private.
Definitely recommend for a long term NYC stay! I’ll miss the staff at Gotham Hotel!