Housekeeping was poor...noisy areas..rude staff...inform the afternoon staff, we will be leaving at 4 am and will like to make arrangements for our deposit...it was excuses upon excuses...we left without getting.back our deposit...after the night staff said they can't do that until 11 am..what bs...is this a procdure? So you can imagine how many 50.00 they fleece from unsuspecting customer's because of this so call "catch".
That's fraud and it's not acceptable. I will be emailing their management to return my deposit in my account. Yes, it's 50.00 usd but.it is the principle and transparency thata lacking and should not be tolerated or accepted...so please note TravelLodge you will be hearing from me. I stayed from 3rd May to the 8th of May, 2024. Room 132. I really should have taken the reviews into account but i was trying to give them the benefit of the doubt..what a complete horror show...just be aware.
Sharon
於 2024 年 5 月住了 5 晚
2/10 很糟糕
Tracy
2024年4月24日
Tracy
於 2024 年 4 月住了 2 晚
2/10 很糟糕
Samuel
商務旅客, 家庭旅遊
2024年4月12日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
After 4 hours drive clerk at check in took 1 hour to check us in. At check out clerk want me to wait till 7.30 a m to get me refund. Clerk was disrespectful, aruguemental. I was checking out at 6.45. It rained couple of days it was like river around the room and hall way. 2nd day there was no water for 6 hours. I need you compensate for the sufferings they put me through.
Samuel
於 2024 年 4 月住了 3 晚
2/10 很糟糕
Angela
商務旅客
2024年2月27日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was rude and not at all accommodating. They were even worse than the rooms, with the exception of Angel. She was literally the only good part of the stay and I didn’t meet her until checkout. The room was not even close to the website photos. It was disgusting and shady. Hardly any lighting, floors were cracked all over and gross. Chairs had stains all over them. No fridge or microwave as said on the site and of course, they weren’t willing to work with me on that. There’s also a surprise charge when you get there, so expect that if you decide to stay in this trash bag hotel. A one star is too good for this place.
Angela
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Max
2024年2月27日
不喜歡:整潔度、員工素質和住宿環境和硬體
I would leave but have an important meeting in the am
This place needs shutdown
Can not believe this dirt hole is open
Max
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Lorenzo
親子旅遊
2024年2月20日
喜歡:員工素質
不喜歡:整潔度和設施服務
Nothing
Lorenzo
於 2024 年 2 月住了 1 晚
4/10 不太好
真實旅客
2024年2月18日
不喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2024 年 2 月住了 4 晚
4/10 不太好
Timothy
寵物同遊
2024年2月18日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
I like the parking of course it looks like a combat zone because you’re in negated which is at lock so I don’t really see the benefit to it at least my vehicles right side outside my door, but the people at the counter only one person was nice the rest acted like they were bothered that I was there And also it said pet friendly that just meant you had to pay extra for a pet I wish when they said pet friendly they met pet friendly because I have two very nice dogs and their service dogs but they don’t care they don’t seem to care that there’s a federal statue But they just want extra money just like every place I’ve ever been except for red roof and they say pet friendly they meet pet friendly !!!!