The Clarion name is on the back of the hotel and Regency is on the front of the hotel. When you use the gps and arrive at the hotel you'll think your at the wrong hotel, the color of the hotel is different from the color on the internet.The receptionist didn't have proper customer service skills. The hallway was dirty and cold. The room smelled like cigarette smoke but it clearly states it's a "smoke free" property. The people that was in the room across from us was very noisy they were letting the door slam, going in and out of their room all time of night, talking loud. The hotel clearly needs some improvements.The kitchen staff was very nice Ms Santa and Mr. Pedro
Alice
於 2024 年 11 月住了 3 晚
8/10 不錯哦
Rhoda
家庭旅遊
2024 年 11 月 30 日
喜歡:員工素質和客房舒適度
Rhoda
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Francisco
2024 年 11 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Francisco
於 2024 年 10 月住了 4 晚
6/10 一般般
Shahiyena
2024 年 11 月 15 日
不喜歡:整潔度、員工素質和住宿環境和硬體
It was ok not very clean or friendly
Shahiyena
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Catherine
2024 年 11 月 14 日
Catherine
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Jose
2024 年 11 月 9 日
Jose
於 2024 年 10 月住了 2 晚
2/10 很糟糕
Devhan
家庭旅遊
2024 年 11 月 1 日
不喜歡:設施服務
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
Devhan
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Nancy
2024 年 11 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
Nancy
於 2024 年 10 月住了 2 晚
4/10 不太好
Kathleen
情侶出遊
2024 年 10 月 31 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
Kathleen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Judcell,Chula vista
2024 年 10 月 26 日
Judcell
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Athanasia
2024 年 10 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Athanasia
於 2024 年 10 月住了 5 晚
8/10 不錯哦
Dorothy
2024 年 10 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall opinion
Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
Dorothy
於 2024 年 10 月住了 3 晚
2/10 很糟糕
xiorkys
2024 年 10 月 20 日
xiorkys
於 2024 年 9 月住了 1 晚
4/10 不太好
Thomas
2024 年 10 月 15 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Many other better options to choose from!
The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds.
The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating.
A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off.
The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other.
Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm!
I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Thomas
於 2024 年 8 月住了 1 晚
6/10 一般般
Todd
2024 年 10 月 15 日
Just okay
Older place and not overly friendly. Mid.
Todd
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Shagoyna
家庭旅遊
2024 年 10 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shagoyna
於 2024 年 8 月住了 2 晚
2/10 很糟糕
sharon
2024 年 10 月 14 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The pool was cloudy n filter was off. Room was set up strangely as the sink to the kitchen was blocked by the bedside table you could reach your arm from your bed to the stove . Beds hard !!!building run down
sharon
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Ivette
2024 年 10 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
Ivette
於 2024 年 10 月住了 3 晚
4/10 不太好
Brenden
2024 年 10 月 14 日
Brenden
於 2024 年 10 月住了 1 晚
10/10 有夠讚
James
2024 年 10 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
James
於 2024 年 10 月住了 1 晚
6/10 一般般
Adam
2024 年 10 月 11 日
Adam
於 2024 年 9 月住了 4 晚
6/10 一般般
Allen
2024 年 10 月 10 日
It was ok, but I won’t be back. Too dingy.
Allen
於 2024 年 9 月住了 1 晚
6/10 一般般
Lynda
商務旅客
2024 年 10 月 10 日
喜歡:整潔度和員工素質
Business Trip
Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.