「Booked 2 rooms a month in advance. Upon arrival they stated that it was for only 1 room. After reviewing the confirmation, it was verified that the reservation was for 2 rooms. Staff said nothing they could assist with and no more rooms were available. After an hour of phone conversations, miraculously I was able to get a room through a 3rd party company」
「Upon arrival, found out under repairs. No breakfast would be served. Check in was in a dark room. Signed in by phone light. Wanted us to walk through the mess. I have a bad leg. Asked for a refund. Man told the guy to refund me. Came back and said I had to call Expedia. I called them. The lady put me on hold and called the property. They lied and said I had been in the room. Asked for a supervisor. Was told he was on a call. Explained it again. She called the property again. Came back and said...
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