2/10 很糟糕
Scott
商務旅客, 團體旅遊
2024年4月30日
不喜歡:設施服務
I am disgusted with the attitude at this hotel and will never stay at Clarion Pointe in New Bern again. Our company used this hotel a couple of times this year and recently booked 7 rooms for two nights, paid in advance. The business trip was cancelled but the hotel refused to give any refund or credit. While they were not required to do this, they should have shown some consideration to their loyal customers. Our company lost thousands of dollars and they lost out on all of our future business, probably in the tens of thousands of dollars.
Scott
於 2024 年 4 月住了 2 晚