Find Hotels with a Pool in Nelson

"There was no one on reception when we arrived (about 10pm) and had to wait ages for someone to come. The room was clean. The staff at breakfast were lovely and so helpful and the breskfast itself was very good."

"A"

"Staff very helpful and friendly. Comfy beds an had an excellent upgrade. Would definitely go again"

"Arrived late and the night staff were really accommodating and helpful. The room was hard to find, when I went in it was cold. Once I found the air con/heater. All was good. I was kept awake by noises from both sides of the room until around 2. But I got a decent amount of sleep after that. In the morning I got up, showered (the shower gel was facing the wall which made it hard to dispense) and went for breakfast. I only had a football shirt and a jumper on me, so wore the shirt to breakfast. The young girl in the restaurant was really helpful, seated me and showed the breakfast to me. Then an older lady who seemed to be in charge came in. She asked everyone if they were ok, ignored me, gave me dirty looks and made backhanded comments about my clothes. To say I was embarrassed was an understatement. All the other tables were groups of women or couples. Whom she was lovely to. I was completely shocked by her behaviour. She cleared the plates around me and left mine. It was awful. I’m staying again soon, I will make sure I dress “appropriately” "

"We booked 2 junior suites, room 228 was very nice and matched what was advertised on the website. Unfortunately room 117 was less satisfactory, 2 rooms on different levels had been knocked together to form a 'suite' with 2 bathrooms a very small bedroom and remote equally small sitting area. Nice view of the bin store from the window resulting in plenty of clattering as bins were deposited there. Breakfast was fine and the staff were very nice."

"Lovely breakfast.Staff very pleasant and helpful. Parking difficult."

"Just had a single night stay with some friends. Staff helpful and friendly, room lovely, clean. Free WiFi us nice as the signal in a big old building with thick walls is non existent. Getting an uber to go out simple. Breakfast has plenty of options. Didn't have the time to use the spa"

"We were really unhappy at first as the room we were given the toilet stank, I went to reception to complain about this and the only choice I was given was to pay for an upgrade.!! Although it was only £15 I don't think that this was fair, especially as it was uninhabitable The receptionist said that he would pass this on to his manager but I have not heard a thing We are going again, but are obviously very wary about it all We are going quite a few times to this hotel and the previous rooms have been really nice I must admit I was quite shocked about this "

"The room wasnt very clean in bottom draw was a empty whiskey bottle and the windows had mould around them At evening we had our meal on the 1st course which was soup there was a bit of plastic found in it the staff couldnt apogise enough but didnt really make me enjoy rest of my tea leaving it "