6/10 一般般
Trupti
家庭旅遊
2025 年 7 月 19 日
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The friendliness of the staff/service workers/etc. was not upto par of that of other Caribbean island hotels. There was a lack of feeling of homeliness or welcoming that you should get when you are on vacation. We felt it was a combo of how RIU trains their staff and the environment in Negril because we were very happy with the non-RIU hotel experiences in Ocho Rios and Montego Bay. Also, the vegetarian options for dinner were very limited at the specialty restaurants. Our room was ready 40 minutes after check-in time. Our luggage took an hour to be brought up once we got into our room because of miscommunication on the part of the staff. The A/C was not working in one of the rooms, until the last day. We are usually not complainers, but this was subpar for an international chain hotel.
Trupti
於 2025 年 7 月住了 4 晚
