「Veronica is very nice and helpful during our stay there. The location is very convenient to the restaurants we like and all sight seeing spots are all in walking distance. The only drawback is no elevator inside the building so if you are not travelling with a strong guy and with heavy suitcase, you will have to reconsider the larger suite here as mine is the smallest which is on the top floor. 😞」
「Veronica is very nice and helpful during our stay there. The location is very convenient to the restaurants we like and all sight seeing spots are all in walking distance. The only drawback is no elevator inside the building so if you are not travelling with a strong guy and with heavy suitcase, you will have to reconsider the larger suite here as mine is the smallest which is on the top floor. 😞」
「Es gab ausreichend ein leckeres Frühstück . Kaffee konnte man nachordern. Die Unterkunft liegt sehr zentral und hat ein tolles Ambiente. Allerdings darf man den Tunnel nicht unterschätzen. Es ist sehr sehr laut. Fenster können geöffnet werden allerdings nicht ratsam wegen des Straßenlärms. Unbedingt ohrenstöpsel rein dann kann man gut schlafen 」
「Es gab ausreichend ein leckeres Frühstück . Kaffee konnte man nachordern. Die Unterkunft liegt sehr zentral und hat ein tolles Ambiente. Allerdings darf man den Tunnel nicht unterschätzen. Es ist sehr sehr laut. Fenster können geöffnet werden allerdings nicht ratsam wegen des Straßenlärms. Unbedingt ohrenstöpsel rein dann kann man gut schlafen 」
「This was a lovely room for our needs. It was clean and comfortable and furnished to a good standard. We were able to go into the room early which was a great help after catching an early morning flight. The reception team were helpful both before the stay through messages and throughout the stay. Would definitely stay again 」
「This was a lovely room for our needs. It was clean and comfortable and furnished to a good standard. We were able to go into the room early which was a great help after catching an early morning flight. The reception team were helpful both before the stay through messages and throughout the stay. Would definitely stay again 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
「Positive:
New decoration, very new and clean. Location is great, can reach most attractions on foot.
Free parking in the facility is secure and wonderful.
Negative:
We book the room the same morning we planned to check in. No one was there and no confirmation mail till we asked help from pedestrian to call the manager/owner. Need to reach them by phone or the email response via hotel.com can be 6-12 hours later.
The AC can warm up living room but no heater or AC in the bed room so it was a...
「Positive:
New decoration, very new and clean. Location is great, can reach most attractions on foot.
Free parking in the facility is secure and wonderful.
Negative:
We book the room the same morning we planned to check in. No one was there and no confirmation mail till we asked help from pedestrian to call the manager/owner. Need to reach them by phone or the email response via hotel.com can be 6-12 hours later.
The AC can warm up living room but no heater or AC in the bed room so it was a...
「The spacoius apartment is in the perfect location for seeing the sights and living like a local. Great grocery stores, wonderful people with great restaurants...win, win win. The only caveat is these rooms are without an elevator which could pose difficulties for some. Porto is hilly so stairs are part of the package. 」
「The spacoius apartment is in the perfect location for seeing the sights and living like a local. Great grocery stores, wonderful people with great restaurants...win, win win. The only caveat is these rooms are without an elevator which could pose difficulties for some. Porto is hilly so stairs are part of the package. 」
"The apartment provides comfortable accommodation with air conditioning. Staff are friendly and helpful. All major attractions are within 15 minutes walking distance especially the proximity to Mercado de Bolhão is a big plus. Will definitely stay again in the future."
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "