10/10 Excellent
Paul
2025/3/7
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul
Stayed 1 night in Feb 2025
El Establo
3.0 star property
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View all photos for Comfort Room, Courtyard View
Comfort Room, Courtyard View
Highlights
Soundproofed
Heating
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
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About the neighborhood
Located in Natales, El Establo is in the city center. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Visit our Puerto Natales travel guide
Ohiggins, 965, Natales, Magallanes y la Antártica Chilena, 6160000
What's nearby
- Plaza de Armas13 min walk - 1.2 km
- History Museum15 min walk - 1.3 km
- Puerto Natales Casino18 min walk - 1.5 km
- Costanera19 min walk - 1.7 km
- Cueva del Milodon2 min drive - 1.7 km
Getting around
- Puerto Natales (PNT-Teniente J. Gallardo)22 min drive
Restaurants
- Alveoli Bakery6 min walk
- La Picada de Carlitos9 min walk
- Wild Bar12 min walk
- El Brisket11 min walk
- Café Kawesqar10 min walk
About this property
El Establo
Hotel in the city center
You can look forward to free continental breakfast, a garden, and laundry facilities at El Establo. Guests can connect to free in-room WiFi.
Room features
All guestrooms at El Establo offer amenities such as free WiFi, safes, and sound-insulated walls.
Extra amenities include:
- Blackout drapes/curtains, restaurant dining guides, and local maps
- Heating and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Free continental breakfast available daily 5:00 AM to 11:30 AM
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- Laundry facilities
Guest services
- Housekeeping (daily)
Outdoors
- Garden
Accessibility
- No elevator
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Private bathroom
Food and drink
- Restaurant dining guides
More
- Heating
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
- A damage deposit of USD 100000 will be collected before check-in.
- Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
El Establo Hotel
El Establo Natales
El Establo Hotel Natales
Frequently asked questions
Is El Establo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
El Establo doesn't offer parking.
What time is check-in at El Establo?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at El Establo?
Check-out is at 10:00 AM.
Where is El Establo located?
Located in the heart of Natales, this hotel is within a 15-minute walk of Plaza de Armas and Centro Cultural Natalis. History Museum and Puerto Natales Casino are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
El Establo Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
8.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Sandeep
2024/11/23
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place once you step inside
It's classified as a Hostal and the area where it is located gave us pause but once you step in the property is excellent. Nice spacious rooms with amenities. Breakfast is delivered the prior night which makes planning the early morning trips easy. Even though the area around the Hostal is a bit run down we never felt unsafe, based on that would recommend.
Sandeep
Stayed 4 nights in Nov 2024
2/10 Terrible
Randolph
2024/12/8
Disliked: Staff & service
No one was available for check in, despite Expedia instructions. Facility was locked. We had to pay to go elsewhere for the night. Dont believe instructions sent by expedia.
Randolph
Stayed 1 night in Dec 2024
2/10 Terrible
Jaime
2025/2/18
I prepaid for a one night stay at this hotel. However, on the morning of the scheduled stay, I received an e-mail indicating that the room would not be available due to some last minute repairs. I was told that they "upgraded" to a different hotel outside of the town center. I was also told to call them at a specific phone number. Since the main reason I had chosen this hotel in the first place was because they were close to the bus station where I would have a 7am departure, the changed location would not work. I immediately called them several times to try to explain why but there was nobody picking up the phone. At the time, I was at the Torres del Paine and ready to go out on the trail. As I would not have cellphone access for the rest of the day, I asked that they cancel the reservation and refund me the money sc they could not offer me the room I paid for. At the end of the day I returned to Puerto Natales. Seeing that I that I had not received any reply, I tried calling them again around 5pm. Again, there was no answer. Therefore, I went ahead and checked in at a different hotel. Around 6:30pm, I finally got a response, which said that, unfortunately, the number they gave me was not working at the time. Secondly, they said the room was now available at the original location. Since I had already checked in into a different hotel, I again asked for a refund but there has not been any response whatsoever ever since.
Jaime
Stayed 1 night in Feb 2025
10/10 Excellent
Paul
2025/3/8
Liked: Cleanliness, staff & service, property conditions & facilities
Paul
Stayed 1 night in Feb 2025