I was a bit disappointed with my recent stay. The location is excellent—close to the beach and convenient to many local attractions—which is definitely a plus.
The pool area is very nice and well-maintained, a highlight of the property. However, the room cleanliness needs improvement. The carpet in our room was dirty and had a noticeable smell, which made the stay less comfortable.
The included breakfast was just okay—nothing special, and the overall food quality has room to improve. On top of that, food and drinks are very pricey for what you get.
Another downside was the front desk service, which wasn’t as friendly or welcoming as I expected from a Hyatt. There was a lack of warmth during check-in and interactions.
Overall, while the location and pool are great, the cleanliness, food, and service need attention to match the standard you’d expect from a Hyatt.