The property was clean and accurate to the description. Well decorated and furnished, had all the kitchen items and utilities as listed. As nice as the property was, the AC was at a stagnant 81-82 when we entered. The first thing we did was lower the temperature and turn on the fans and after waiting we noticed the vents were not pushing out cool air, barely any air at all. After giving it more time to cool up, it was still 81, and we decided to call the front desk to see about either switching our room or having it fixed. The customer service call took over 30 minutes for them to tell us that they cannot move us into another unit or do any thing until the next morning. 81 degrees, even with fans on had my party sweating.
Maintenance came the next morning and commented on how toasty it was, they eventually got the AC to work and brought it to a normal low 70s.
As beautiful as the property was, having an oven like temperature in south Florida and having a necessarily long wait and hold call with customer service is not pleasant.