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This is one of the most beautiful properties we’ve stayed in our rather extensive international travels in the past two decades — quiet, stylish, elegant and aesthetic, more like an art museum with books, paintings, sculptures, historical train models. It locates inside a national park and directly connected to a very private lake. Most impressive is its staff who are so kind, patient, profesional, putting extra efforts into making our stay enjoyable. Many guests stayed there were Japanese and...

Beautiful hotel in a beautiful area. Attached to JR Hakodate station. Surrounded by great places to eat. Lucky Pierrot is about a 15 minute walk from the hotel along the ocean. Will definitely stay here again.

Hotel is about 15 mins drive to the Hakodate station and Red brick warehouse. It is quite convenience to those who drive.

Very clean and comfortable stay. Of course the breakfast buffet is everything it is advertised to be and more.

booked a smoking, twin bed room since it was the only one available, we were hoping to change once we got there. arrived a couple of hours early hoping to check in early but our room was not ready and we were not able to get a non-smoking room. the front desk person assured us that it will not smell like smoke and it did not. we were surprise to see how big the room was, had a lanai where we could see the red brick warehouse, the ports and Hakodate mountain. very close to the morning market...

Believe me, the staffs are very friendly and breakfast was excellent.

Location was great and hotel excellent

Very smooth check-in. The place was really beautiful. The location was good, too. Quick walk to the red brick area. 20 minute walk to the ropeway. We were there in June, and didn't need to use the fire place, but the smell of woodsmoke was there. During winter, you expect the smell of wood burning, for sure, but I was not expecting that in June. However it didn't bother us since it was kind of like staying at a camping site. Just wondered if this might not be great for some people sensitive to...

Excellent service, great location, and a beautiful garden. The onsen was awesome

great location. tour bus was great. onsen excellent.

There was no breakfast

Hotel is amazing as always. This is the place I always stay when I visit Hakkodate. Breakfast and dinner was fresh and well stocked. The Onsen was clean and a perfect setting for an evening relaxation. Room was spotless location wonderful for local site seeing. Couldn't ask for more.

Though the room wasn’t overly large, the beds were very comfortable. We had some freezer packs from a cooler that the front desk staff kindly re-froze for us in their freezer, since the room only has a refrigerator. The buffet breakfast was very nice as well. Happy with the stay. Conveniently located not too far from the popular Hakodate attractions.