The walk to the hotel is steep so if you have luggage it will be a tough walk. The hotel itself is not close to the main area which you can stay at for the same cost. Only good thing about this hitel was the sink and toilet area. Our blankets has stains all over them so we had to resort to using bathrobes as blankets while cranking the heat up. Bathroom had a bunch of mold inside. I would suggest staying close to the main strip amd not at this hotel. Worse experience so far.
This hotel was super disappointing. The cleanliness was below average. Dust on pretty much every surface that can accumulate dust (including the door lock to the bathroom) mould in the shower on the ceiling, around the vent and all over the blind. The open air bath was not an open air bath at all and is also not hot spring water (in room information confirmed this).
The town, Kusatsu, however is a must visit. But for the amount per night this hotel is charging it absolutely isn’t worth it.
Lyana
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Lilla
情侶出遊
2024 年 11 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was beyond expectation. Comfortable beds,the view is fantastic, we really enjoyed the tub in the bathroom. The onsen in the hotel is clean and you can enjoy some
relaxing time.Just a few minutes walk to town to restaurants and shopping.