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I really enjoyed the welcoming front office staff. They were very friendly and helpful. The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.

It was a pleasant surprise arriving at Miss Morgan hotel, being treated kindly by staff and the room was lovely. I liked all the details and thought put into designing the room, the bathroom was so nice with the extra amenities and the bed and its linen was so comfortable. I didn't want to leave. I appreciate the little bonuses of coffee selection and bath salts on my room's floor, and also the breakfast pastries in the morning. I hope I can stay here again!

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station. The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.

Super clean room. Breakfast buffet offers many different dishes that change everyday. Soaking in the large Onsen bath help recover from long walks and stress from traveling.

The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.

Amazing Hotel! Simply perfect! The best hotel we stayed in Japan! Highly recommend it ! Staff, our room, amenities and dinning options were perfect!

Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious.

Great view of Mt.Fuji.

Very modern with great view of Mt. Fuji. I loved the low-oxygen exercise room.

Excellent hotel in a great location. Love the daily breakfast

Fantastic selection at buffet breakfast . Wonderful Onsen

Serene and beautiful. The food was delicious…each presentation a work of art. To be able to go to the dining for breakfast and for dinner in the pajamas, that were provided fresh each day, was a treat and added to the R & R. The hot springs soaking tub on the balcony of our room was pure heaven.

Good

I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...