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東急名古屋大飯店的評分

4.5 out of 5
東急名古屋大飯店
4-6-8 Sakae, Naka-ku, Nagoya, Aichi-ken

評論

9.0

太棒了

10 分，有夠讚；1031 則評論中有 648 則" "
8 分，不錯哦；1031 則評論中有 269 則" "
6 分，一般般；1031 則評論中有 69 則" "
4 分，不太好；1031 則評論中有 18 則" "
2 分，很糟糕；1031 則評論中有 27 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

CHEUK WAN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年4月9日回覆
Thank you very much for your review. We are glad to know that you had a wonderful stay with us. We look forward to your next visit.

6/10 一般般

Wai Ming

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
洗頭水，洗浴液可以
於 2024 年 3 月住了 4 晚
Nagoya Tokyu Hotel 於 2024年3月11日回覆
Thank you very much for your review. We are happy to know that you liked our amenities. We look forward to your next visit.

8/10 不錯哦

Hing Leung

於 2024 年 3 月住了 4 晚
Nagoya Tokyu Hotel 於 2024年4月1日回覆
Thank you very much for your review. We feel honored to know that you are satisfied with our service. We look forward to your next visit.

2/10 很糟糕

cheuk san

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
我跟朋友訂了2間房，整體感覺是差， 酒店房間冷氣問題， 整晚維持26度， 熱到整個人票斷出汗 聯絡酒店後都未能解決問題 酒店竟然叫我開窗關冷氣，及給我風扇了事， 但房內溫度熱到整晚未能入睡， 而我自己的房間冷氣都有問題， 風速，冷暖風都不能調校 我跟朋友以後都不會入住這酒店
於 2024 年 1 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年2月2日回覆
Thank you very much for your review. We are very sorry that your stay was not as enjoyable as you expected. We will do our best to improve our service. Hope you will have another opportunity to stay with us again in the future.

8/10 不錯哦

cheuk san

於 2024 年 1 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年3月21日回覆
Thank you very much for your review. We feel honored to know that you are satisfied with our service. We look forward to your next visit.

10/10 有夠讚

Lam

於 2024 年 1 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年1月26日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service. We look forward to your next visit.

8/10 不錯哦

SAU LING

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
職員很友善，可簡單英語溝通。 房間空間足夠，但床褥不太舒服，枕頭太軟。 地理位置算是旺中帶靜，步行範圍內就有藥妝店，便利店，快餐店等等，到附近景點也算很近。
於 2024 年 1 月住了 3 晚
Nagoya Tokyu Hotel 於 2024年1月11日回覆
Thank you for your review. We are very sorry that you did not like our mattresses and pillows. We have a several kinds of mattresses and pillows. Please try the other kinds next time.

10/10 有夠讚

Hoi Laam

於 2023 年 12 月住了 5 晚
Nagoya Tokyu Hotel 於 2024年1月10日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service. We look forward to your next visit.

6/10 一般般

Suk Han

家庭旅遊
Staff are friendly and helpful but location is far away from the train station, especially when you are carrying the luggage cos' there are so many stairs.
於 2023 年 12 月住了 5 晚
Nagoya Tokyu Hotel 於 2023年12月30日回覆
Thank you very much for your review. Our hotel is about 7 mins walk from Sakae station. There are some elevators from basement to the ground floor. Hope you will have another opportunity to visit us again.

10/10 有夠讚

MEI YAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Nagoya Tokyu Hotel 於 2023年12月25日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service. We look forward to your next visit.

10/10 有夠讚

Man Hin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 5 晚
Nagoya Tokyu Hotel 於 2023年12月19日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service. We look forward to your next visit.

8/10 不錯哦

ChingHsiao

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
距離地鐵站步行約10分鐘，離商圈也不遠適合漫步，飯店硬體比較老舊，不過房間空間大也舒適，房務人員態度很好，很樂意為你解決問題，會再入住。
Nagoya Tokyu Hotel 於 2024年2月8日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our staffs and service. We look forward to your next visit.

10/10 有夠讚

CHUN HSIEN

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
櫃檯人員很親切，有禮貌，很好。早餐的選擇有點跟不上時代的感覺，菜單內容也是偏老派。
於 2023 年 11 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年12月15日回覆
Thank you very much for your review. We are very pleased to hear that you were satisfied with our service. Also, we will continue to improve our Breakfast. Hope you will have another opportunity to enjoy our meal.

6/10 一般般

Heidi

於 2023 年 11 月住了 4 晚
Nagoya Tokyu Hotel 於 2023年12月19日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service. We look forward to your next visit.

10/10 有夠讚

Shu wah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenience transport, shopping & site seeing
於 2023 年 11 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年11月28日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with us. We look forward to your next visit.

10/10 有夠讚

HON WING

於 2023 年 11 月住了 1 晚
Nagoya Tokyu Hotel 於 2023年11月20日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service and location. We look forward to your next visit.

10/10 有夠讚

WAI BONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Nagoya Tokyu Hotel 於 2023年11月13日回覆
Thank you very much for your review. We feel honored to know that you were satisfied with our service. We look forward to your next visit.

10/10 有夠讚

Kam Ngo, Jacinta

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
酒店房間非常整潔，位置附近多食店，酒店傍有一間24小時營業藥莊店，方便購物。
於 2023 年 10 月住了 1 晚
Nagoya Tokyu Hotel 於 2023年11月2日回覆
Thank you very much for your review. We feel honored to hear that you were satisfied with our service and location. We look forward to your next visit.

8/10 不錯哦

Wing Shan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間內冷氣分佈不平均
於 2023 年 10 月住了 1 晚
Nagoya Tokyu Hotel 於 2023年11月2日回覆
Thank you for your review. We are sorry that temperature was not even in the room. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

HOK FAI D

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very helpful staff, good location and big room.
From the lobby you can tell the age of the hotel, but the maintenance is very good, you don’t feel and uncomfortable with it. The staff is very helpful, they look into your tiny movements and provide required help. My top priority choose for my next visit to Nagoya
於 2023 年 10 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年10月9日回覆
Thank you for your review. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

naiyu

於 2023 年 8 月住了 1 晚
名古屋東急ホテル 於 2023年8月31日回覆
この度は名古屋東急ホテルにご宿泊いただきありがとうございました。また、ご丁寧にご評価いただき心よりお礼申し上げます。今後もお客様にご満足いただけるサービスを心がけてまいります。また機会がありましたら是非ご来館くださいませ。

10/10 有夠讚

KAM WING EDMOND

於 2023 年 7 月住了 3 晚
Nagoya Tokyu Hotel 於 2023年8月7日回覆
Thank you for your review. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

8/10 不錯哦

Man Fai

於 2023 年 7 月住了 3 晚
Nagoya Tokyu Hotel 於 2023年7月31日回覆
Thank you for your review. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

8/10 不錯哦

Hei see

於 2023 年 7 月住了 1 晚
Nagoya Tokyu Hotel 於 2023年7月10日回覆
Thank you for your review. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

Wing Yan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Thank you all of Tokyu Hotel staff. They all are nice and helpful. I have wonderful trip with my family.
於 2023 年 7 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年7月5日回覆
Thank you for your review. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

6/10 一般般

WOON YIN

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Disappointing room condition
This is my third times stayed in this hotel in Nagoya. However the rooms were too dark and felt uncomfortable at night time. Found a small insect in my room.
於 2023 年 5 月住了 10 晚
Nagoya Tokyu Hotel 於 2023年6月26日回覆
Thank you for your review. We are very sorry for not meeting your expectations. Your opinion will be taken under consideration to make improvements for the future.Hope you will have another chance to visit us again to have the better experience.

8/10 不錯哦

Yuk Ho

情侶出遊
喜歡：整潔度和員工素質
喜歡日本
於 2023 年 5 月住了 4 晚
Nagoya Tokyu Hotel 於 2023年5月28日回覆
Thank you for scoring. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

Sau kuen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
滿意
於 2023 年 5 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年5月8日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

Hsu fen

於 2023 年 4 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年5月5日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

Wei-Chien

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Nagoya Tokyu Hotel 於 2023年5月1日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

Pin-hung

於 2023 年 2 月住了 1 晚
Nagoya Tokyu Hotel 於 2023年3月3日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our services. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

8/10 不錯哦

Kam Tong

於 2023 年 1 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年2月1日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our services. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

CHUN YI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Nagoya Tokyu Hotel 於 2023年1月17日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

10/10 有夠讚

Cyril Ming Sun

於 2022 年 12 月住了 1 晚
Nagoya Tokyu Hotel 於 2022年12月31日回覆
Thank you for providing your valuable feedback. It is our greatest pleasure to realize that you were satisfied with our service. We will continue our effort to provide the best service for our guests. Our warm hospitality awaits your return sometime soon.

8/10 不錯哦

KUMIKO

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
子供が多かったのでベッドをくっつけておいて頂いたて、気遣い助かりました。
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jiang，Pearland

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Outstanding service!
於 2024 年 4 月住了 4 晚
Nagoya Tokyu Hotel 於 2024年5月3日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

6/10 一般般

Ayaki

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
立地、雰囲気、スタッフの対応、朝食のブュッフェもご当地グルメがあり良かったです。 一つ非常に残念なのは、こどもがベッドの上で寝転がり、30分もしないうちに全身ダニに刺され、翌日まで痒がり、可哀想な思いをさせました。 　夜ベッドで寝かせるのも怖かったです、しっかり対応して下さり、違うお部屋に移動後、そちらは幸い大丈夫でした。
於 2024 年 5 月住了 1 晚
名古屋東急ホテル 於 2024年5月3日回覆
この度は名古屋東急ホテルにご宿泊いただきありがとうございます。また、ご丁寧にご評価いただきありがとうございます。お部屋ではご不快な思いをさせてしまい、大変申し訳ございませんでした。ご移動先のお部屋ではお休みいただけたとの事で安堵しております。今後は同様のことがないよう改善に努めさせていただきます。貴重なご意見をありがとうございました。

8/10 不錯哦

YUJI

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
和食の朝食の選択肢がすくないので、増やしていただけるとありがたいです。 これまで、タクシーは、待機車がいないことがありましたが、今回、待機していることが多くて助かりました。
於 2024 年 5 月住了 1 晚
名古屋東急ホテル 於 2024年5月3日回覆
いつもご利用いただきありがとうございます。また、ご丁寧にご評価いただきありがとうございます。和食のご朝食に関しまして、いただきましたご意見をもとに改善を検討させていただきます。貴重なご意見をありがとうございました。

10/10 有夠讚

Kelly

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel located close to public transportation. Staff is very helpful and accommodating. The room was a large size with plenty of space and extremely comfortable beds.
於 2024 年 4 月住了 2 晚
Nagoya Tokyu Hotel 於 2024年5月2日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

10/10 有夠讚

Bin

喜歡：整潔度、員工素質和住宿環境和硬體
Great place
於 2024 年 4 月住了 4 晚
Nagoya Tokyu Hotel 於 2024年5月2日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

10/10 有夠讚

AKIYAMA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年4月28日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

8/10 不錯哦

shigeaki

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was good but I did not received VIP treatment.
於 2024 年 4 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年4月28日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. Your original reservation was a superior twin room A 29.7m2 and we upgraded your room to superior twin room B 31.5m2 as a VIP treatment. We apologize if there was no explanation regarding this matter upon check-in. Hope you will have another opportunity to stay with us again in the future.

10/10 有夠讚

Yuehua

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet. The downside is that they don't offer free gym.
Nagoya Tokyu Hotel 於 2024年4月28日回覆
Thank you very much for your review. We offer our gym with 3,300JPY. It includes gym, sauna and swimming pool. If you reserve a room on the executive floor. you will have free access to all of them.Hope you will have another opportunity to enjoy our facilities.

10/10 有夠讚

Chisako

喜歡：整潔度、員工素質和住宿環境和硬體
久しぶりに宿泊いたしましたが、レストランロワールも変わらず美味しかったです。美術館へのアクセスも良く、スタッフの皆さんも清潔で、気持ち良い応対でした。また来月お世話になります。
於 2024 年 4 月住了 5 晚
名古屋東急ホテル 於 2024年5月3日回覆
この度は、名古屋東急ホテルをご利用いただき、誠に有難うございました。 私どものサービスに対し高い評価を頂戴し、重ねて御礼申し上げます。 今後もよりよいサービスを提供できるよう努めてまいります。 またのお越しを心よりお待ちしております。

10/10 有夠讚

Yan

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a nice stay. Staff are nice, room was clean and nicely offered two bottles of water. Location is good, close to bus station and city center.
於 2024 年 4 月住了 4 晚
Nagoya Tokyu Hotel 於 2024年4月28日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

6/10 一般般

Elamin

商務旅客
喜歡：整潔度
Poor location and service.
於 2024 年 4 月住了 4 晚
Nagoya Tokyu Hotel 於 2024年4月25日回覆
Thank you very much for your review. We are located in Sakae which is the second largest down town in Nagoya. Hope you will have another opportunity to visit us again to have the better experience.

8/10 不錯哦

Eric

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place. A little away from the train station is really my only problem with the hotel. Really all i want in a stay.
於 2024 年 4 月住了 1 晚
Nagoya Tokyu Hotel 於 2024年4月22日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

10/10 有夠讚

etsuko

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
とても良かった
於 2024 年 4 月住了 1 晚
名古屋東急ホテル 於 2024年4月21日回覆
この度は、名古屋東急ホテルをご利用いただき、誠に有難うございました。 お褒めのお言葉を頂戴し、重ねて御礼申し上げます。 今後もよりよいサービスを提供できるよう努めてまいります。 またのお越しを心よりお待ち申し上げております。

10/10 有夠讚

KIN-TONG

喜歡：整潔度、員工素質和住宿環境和硬體
Solid hotel. Only complaint is that the bathroom ventilation is not strong enough to keep up with the shower, but that is nitpicking.
於 2024 年 4 月住了 2 晚
Nagoya Tokyu Hotel 於 2024年4月22日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with your stay. We look forward to your next visit.

10/10 有夠讚

Katrien

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Grote kamers, zeer uitgebreid ontbijtbuffet, stil.
於 2024 年 4 月住了 2 晚
Nagoya Tokyu Hotel 於 2024年4月22日回覆
Thank you very much for your review. We are very happy to know that you are satisfied with our breakfast. We look forward to your next visit.