Best Western Mystic hotels

"Clean room "

"I just wish the carpet of the hallways were nicer and the pipes were covered. "

"Huge, clean room. Great location. Will definitely return! "

"Breakfast menu was average, liked the hotel. Quick stay, friendly staff. Clean rooms. No complaints, 2nd time stayers "

"Not worth the money "

"I was very surprised at the upkeep off the property and room, it was poor condition. Furniture of the room was not appealing at all, heavily damaged tables, the condition of the bathroom tub was horrible and looked dirty, I barely wanted to shower. There was hair that did not even belong to me on the floor when we got into our room on the bathroom floor, very discouraging to make myself comfortable in the room. I was very upset and disappointed as this was suppose to be a Hyatt hotel. I was shocked at the condition of the rooms. "

"The room worked but, there were some little things that could make it better. The sheer curtain against the sliding glass door had mold on the bottom, one of the beds had a sheet with a cigarette hole in it, had to watch the toilet because it would run through sometimes and, there was a small water leak around it in the back, also, the bathroom could use additional lighting. The most concerning part of the trip was the fire alarm was pulled during the night and, the alarm was not activated in our room. Luckily I hadnt fallen asleep yet and, recognized it as a fire alarm vs another guest's alarm on their phone. Parking lot was a good size, location was good and, the employees we encountered were friendly. The fire alarm incident has made my children say they never want to stay at another howard johnsons ever again."

"Exquisitely decorated, artistic ambience, truly inspiring space to stay at. "

"Staff manager was super rude and wouldn’t let the second adult check in AFTER I called on March 4th to add someone. The person on the phone said it was okay with no extra charge, took the second adults name and said we were all good. The day of check in, the second adult arrived the and the manager was being rude saying he wasn’t on the check in. Wanted to cancel and got no response. "