「Very disappointed with our recent visit. Our encounter with office staff was not welcoming at all. An unwelcome tone no matter what the question or concern was she was rude and not accommodating at all. No sense of compassion or understanding. Our room was booked 4 months ago...never saw that the pool was closed for renovations. In person the office staff just quoted that Facebook had the update of pool closure. Searching through the Facebook page I found the pool closure (and yes 1 post..17...
「Very disappointed with our recent visit. Our encounter with office staff was not welcoming at all. An unwelcome tone no matter what the question or concern was she was rude and not accommodating at all. No sense of compassion or understanding. Our room was booked 4 months ago...never saw that the pool was closed for renovations. In person the office staff just quoted that Facebook had the update of pool closure. Searching through the Facebook page I found the pool closure (and yes 1 post..17...
Clara