Dear Yiya, Thank you for staying with us and taking the time to share this positive feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best regards, Olena

Hello YIYA, we are very happy about your TOP rating on Expedia.com. It is nice to read that our house and our service could fully convince you. We look forward to your booking in our house for your next trip to Munich. Sincerely, Christian Wiedemann/ Residence Manager

Thank you for taking the time to rate your stay at our hotel. We noticed that you rated us a 2 out of 5 and would love to learn more about what aspects of your stay did not fully meet your expectations. We are committed to providing our guests with the best possible experience, and your feedback is crucial in helping us improve.Please feel free to reach out to us with any specific comments or concerns, and we hope to have the opportunity to better serve you in the future.Warm regards,Martin WaldAssistant Residence Manager

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us againYours sincerely,Martin WaldAssistant Residence Manager

Dear Kai Wing, It is good to hear that you liked our comfortable and modern apartments. I will pass your positive comments about the staff to my team. Best regards, Christian Wiedemann/ Residence Manager

Sehr geehrter Gast, es war uns eine Freude das wir Sie im Citadines Arnulfpark München begrüßen durften und vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Mit freundlichen Grüßen Christian Wiedemann / Residence Manager

Dear Hsiuchih,It was a great pleasure having you stay at Citadines Arnulfpark Munich. Thank you for sharing your feedback about your stay experience. Best regards, Christian Wiedemann/ Residence Manager

Dear Chi-Lun, Thank you for sharing your feedback with us and your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. I will pass your positive comments regarding cleanliness and comfort to our Housekeeper. We hope to welcome you back soon. Best regards, Christian Wiedemann Residence Manager

Dear Jan, Thank you for sharing your feedback about your stay experience at our property on Expedia. I would like to apologize for the inconvenience during your stay. Please be assured that we are always seeking to satisfy the expectations of our guests. I have forwarded your feedback also to our front office team to ensure that our staff take more focus to the guest expectations. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours Sincerely, Maria Bosca, Back Office Assistant

Dear Mei Sze Zita, Thank you for sharing your feedback about your stay experience at our property on Hotels.com. I would like to apologize for the inconvenience during your stay. Please be assured that we are always seeking to satisfy the expectations of our guests. I have forwarded your feedback also to our front office team to ensure that our staff take more focus to the guest expectations. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours Sincerely, Maria Bosca, Back Office Assistant

Dear Guest, Nice to hear that you were pleased with your stay at our hotel. I will pass your positive comments regarding cleanliness and comfort to our Housekeeper. We hope to welcome you back soon. Best regards, Christian Wiedemann/Residence Manager

Dear ML, It was a great pleasure having you stay at Citadines Arnulfpark Munich. Thank you for sharing your feedback about your stay experience and we are taking your comments into consideration. Best regards,

Dear Guest, Thank you for sharing your feedback about your stay experience at our property on booking.com. I would like to apologize for the inconvenience during your stay. Please be assured that we are always seeking to satisfy the expectations of our guests. I have forwarded your feedback also to our front office team to ensure that our staff take more focus to the guest expectations. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours Sincerely, Christian Wiedemann/ Residence Manager

Dear Meihsiu, thank you for sharing your experience with us! It is good to hear that you liked our comfortable and modern apartments. We do apologies that you were not informed that we do not provide a daily cleaning. As an Apart'hotel we want to give our guests the feeling of being at home, so they are able to book additional services such as daily cleaning to suite it to their daily routine However we will be speaking to the relevant departments so that a clear communication with our guests will take place. Thank you once again for your comment. Best regards,

Dear Guest, It was a pleasure having you stay at Citadines Arnulfpark Munich. Thank you for sharing your feedback about your stay experience. Best regards,

Dear Carrie, thank you for your feedback. We are glad to have met your expectations in service and quality standards and that you enjoyed your stay with us at Citadines Munich. We look forward to welcome you again in the near future at any of our serviced residences.

Dear Ya-Fen, thank you for rating us.

Dear FW, thank you for your feedback. We are happy to have met your expectations and we look forward to welcome you again at Citadines Munich in the near future.

Dear Yuchi, thank you for your comment. We are glad to have met most of your expectations in service and quality standards and we look forward to welcome you again in the near future to convince you if even better service.

Dear Crystal, thank you for your feedback. We are glad to have met most of your expectations in service and quality stadnards and that you had an enjoyable stay with us at Citadines Munich. We want to inform you that you can get salt on request at our front desk and oil unfortunatelly we do not provide. We look forward to welcome you again and welcome you again.

Dear Family, thank you for taking time to share your stay experience at Citadines Munich. We were delighted to learn that you enoyed your stay with us and that you had an enjoyable stay in Munich. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward Family to welcome you again at our property and convince you of even better service.

Dearguest, thank you for rating us.

Dear Guest, thank you for your feedback. We are sorry that you had this unpleasant experience at our property. We would have like to hear from you while staying with us in order to give us the chance to react to your needs and concerns.Could you please let us your room number know that our technician can check and repair if it is required. We look forward to welcome you again at any of our serviced reisdences and convince you of even better service.

Dear Guest, thank you for feedback. We are glad to have met your expectations in service and quality standards. We look forward to welcome you again at any of our serviced residences.

Dear Guest, thank you for your feedback and for the compliments about our staff members. We are glad to have met your expectations in service and quality standards and we look forward to welcome you again at any of our serviced residences.

Thanks for staying with us. We appreciate your feedback!

Dear Guest, thank you for your rating.

Dear Pochang, thank you for your comment. We are glad that we have met most of your expectations in service and quality standards and that you had enjoyable stay with us. Please accept our sincere apologies for this warm water failure. Our maintenance technician checked in your room when you checked out there was warm water. The technician will check and discover it few days to find out why this trouble happend during your stay. Please be assured that such incident is an isolated case and not indicative of our usual service standards. If we can do anything in this case for you afterwards, please let us now it. We look forwrad Pochang to welcome you again and convince you of better service.

Dear Yuk King, thank you for your comment. We were delighted to learn that you enjoyed your stay with us and that you would visit us again at Citadines Munich.You are welcome :)

Dear Siu Wing, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us and we look forward to welcome you again at any of our serviced residences.

Dear Man Ping, thank you for rating us.

Dear Guest, thank you for rating us.

Dear Emily, thank you for your feedback. We are happy that you enxjoyed your stay with us and we look forward to welcome you again at any of our serviced residences.

Dear Guest, thank you for your feedback. We are happy that you enjoyed your stay with us and at the same time, we are sorry for your disappointment. We would be happy to get another opportunity to welcome you again and convince you of better service.

Dear Wei Hung, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us and that we have met your expectations in service and quality standards. We look forward to welcome you again at any of our serviced residences.

Dear YENLIN, thank you for taking time to write us your feedback. We are glad to have met your expectations in service and quality standards and that you enjoyed your stay in Citadines Munich. Receiving such a positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcome you again in the near future.

Dear Shu-Chuan, thank you for your feedback. We are glad that you enjoyed your stay with us and that we have met your expectations in service and quality standards. We look forward to welcome you again at any of our serviced residences.

Dear Gladis, thank you for your feedback. We ar happy that you enjoyed your stay with us and that we have met your expectations. We look forward to welcome you again in the near future.

Dear Guest, thank you for rating us.

Dear Guest, thank you for taking time to write us your feedback. We are happy that you enjoyed your stay with us in Citadines Munich and look forward to welcome you again at any of our serviced residences.

尊敬的客人，感谢您与我们分享您的意见。 我们很高兴在服务和质量标准中达到您的期望。 收到积极的反馈，激励我们不断改进我们提供良好服务的承诺。 我们只想让您知道，Citadines Munich酒店距离镇中心仅有2.7公里。 我们期待着在任何我们的服务式住宅再次欢迎您。

Dear Guest, thank you for rating us.

Dear Min, thank you for rating us.

亲爱的君良，谢谢您的反馈。 我们很高兴您喜欢在慕尼黑的Citadines与我们同住，我们期待着再次欢迎您在我们的任何服务式住宅。

Dear Theresa, thank you for rating us.

Dear Chang, thank you for rating us.

Dear Guest, thank you for rating us.

Dear guest, thank you for taking time to share your stay experience with us. We are happy that we have met most of your expectations in servie and quality standards. We want to inform you, that we are an apart ‘hotel and in apart ‘hotels, some standard services are already included to the room rate as room cleaning once a week. Residents can daily choose other optional services, chargeable at nominal rates, based on their schedules and lifestyle preferences. An extra room cleaning is one of these additional services that we offer. We look forward to welcome you again at any of our serviced residences.

Dear Michael, thank you for sharing your feedback with us. We are happy that you enjoyed your stay with us in Citadines Munich. We want to inform you that we are an apart ‘hotel and in apart ‘hotels, some standard services are already included to the room rate as room cleaning once a week. Residents can daily choose other optional services, chargeable at nominal rates, based on their schedules and lifestyle preferences. An extra room cleaning is one of these additional services that we offer. You would be happy to know that we are planing a full refurbishment in autumn 2017. We looko forward to welcome you again.

Dear Meng San, thank you for taking time to write us your feedback. We are happy that you enjoyed your stay with us in Citadines Munich. Unfortunatelly oversights can happen and it is an isolated case and it is not indicative of our usual service standards. We would have like to hear from you while staying with us in order to give us the chance to refill the shampoo. We look forward to welcome you again at any of our serviced residences.