馬利恩Spa 飯店，旅行前必看！

「A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

「We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

「Clean room, clean shower. Very nonchalant check in and arrival, when nobody was present on reception. Not much info given or direction where the room was. Shower amazing, bed super comfy.」

「We recently stayed at Penventon Park Hotel while visiting family in Redruth. Although we found parts of Redruth itself to be quite a deprived town, the hotel provided a very pleasant and relaxing stay on the edge of town with great parking available. From the moment we arrived, every member of staff encountered was extremely friendly, polite, and welcoming. The level of service throughout our stay was excellent and really made a difference to our experience. The hotel itself was comfortable,...

「Room was spacious, but under a function room, and the noise transmitted down. We had cool weather, and the room was warm. No aircon, so can imagine it would be very uncomfortable in hot weather. The room telephone and TV did not work when we got the room. Fixed the next day. TV was not networked, so no iPlayer etc. The Sundeck advertised with the room was a private patio outside. Ok, but not really private. Also cigarette butts not cleared away from previous occupants. Pool and gym ok...

「Cosy single room in old part of hotel, I was on the top floor - had a fantastic view, may get very hot in the summer as there was no air conditioning and it got a lot of sun. Windows do open though. New bath/shower. Had iron, steamer and ironing board. No mini fridge, but there was a kettle. The room I had did have very steep stairs to get to top floor - probably not great for medium/ big suitcases, small carry on suitcase was fine for me to carry up. Breakfast was marvellous, loads of options...