A mixed experience at St Michael’s Resort.
There were some real positives, but also issues that left the stay feeling below expectations.
The Good:
Parking was easy, and we were checked in early by a very friendly receptionist. The location is excellent—right by Gyllyngvase Beach and a short walk to town—with attractive coastal décor throughout.
The room was comfortable, with a great bed, quiet nights, good temperature control, and an excellent shower.
Staff in the bar, restaurant and spa were consistently friendly and attentive. Breakfast was good, and the venison at dinner was superb.
The spa facilities were a highlight, with spacious indoor and outdoor areas.
The Not So Good:
Check-in was pushed to 3:30pm with no apology or explanation.
Spa access cost an extra £40, which felt poor value compared to other Cornwall hotels where it’s included.
The room, booked as a “Large Luxury King with Sundeck,” was disappointing: stains on the sofa and curtains, an iron burn on the carpet, loose light fitting with exposed wires, visible cables on the phone, and a bathroom that felt tired with mould, peeling paint and rust.
At checkout, no one asked about our stay, which felt disengaged.
Overall:
Great staff, food and location, but the room quality and extra charges made it feel less than good value. As Cornwall residents who often stay locally in the off-season, we’ve had much better experiences elsewhere for similar prices.
