Is Mccloud Mercantile Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mccloud Mercantile Hotel?

Self parking is free at this property.

What time is check-in at Mccloud Mercantile Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

Where is Mccloud Mercantile Hotel located?

Situated in McCloud, this hotel is 1.6 mi (2.6 km) from McCloud Golf Club and within 9 mi (15 km) of McCloud Falls - Upper Fall and Mt. Shasta Nordic Center. Mount Shasta Ski Park and Sacred Mountain Spa are also within 12 mi (20 km).

Mccloud Mercantile Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Ana

2025/8/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was very clean and so incredibly quaint! The atmosphere of the whole inn was perfect. Looking first to another stay!

Stayed 1 night in Aug 2025

8/10 Good

Gary

2025/7/18

Liked: Cleanliness, staff & service

Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.

Stayed 2 nights in Jul 2025

10/10 Excellent

Mindy

2025/3/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a lovely building and room!

Stayed 1 night in Mar 2025

10/10 Excellent

Larry

2024/10/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing historic hotel.

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

2023/8/7

Liked: Cleanliness, staff & service, property conditions & facilities

Great historic stay the rooms are adorable…

Stayed 1 night in Aug 2023

2/10 Terrible

Uzma

2025/9/6

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an extremely disappointing experience at this accommodation. The lack of elevator access was inconvenient, and we had to rely on the owner to remotely grant us access. However, the most frustrating issue was the bathroom door, which was locked with a main door key lock instead of a standard bathroom lock. When we requested assistance, the owner refused to help, suggesting we use the public restroom at a nearby shopping center, which was unacceptable. After traveling from Newport, Oregon to McCloud, CA, we were forced to spend the night without access to the bathroom. The door was finally unlocked at 7:15 am, and we checked out at 11:00 am. What's worse, we paid $276.98 for this subpar experience. The owner's lack of accountability and apology was disappointing, and the checkout process was unattended. Instead of taking responsibility, we were advised to seek reimbursement through Expedia

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

2024/12/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.

Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

2023/7/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A charming and quiet get away with yummy restaurants within walking distance. Check in was easy after hours, would no doubt stay again!

Stayed 1 night in Jul 2023

10/10 Excellent

Brooke

2024/1/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!

Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

2024/3/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay. Very friendly owners. Cute lovely rooms. Gorgeous area. I will stay there again.

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

2025/3/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5/5 Stars My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life. Our room was truly amazing and beautifully decorated. We felt right at home! Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive. However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast! We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!

Stayed 1 night in Mar 2025

10/10 Excellent

Chunna

2024/2/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unique interior design and warm host.

Stayed 2 nights in Feb 2024

10/10 Excellent

Janet

2023/7/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

So nice and comfortable! Great location. Light, bright, clean room.

Stayed 2 nights in Jul 2023

10/10 Excellent

Cathy

2022/9/9

Liked: Cleanliness, staff & service

Lloved it all very clean and cute

Stayed 3 nights in Sep 2022

10/10 Excellent

Barbara

2024/3/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Sheets, pillowcases towels were the top quality. The best I have ever seen.

Stayed 2 nights in Mar 2024

10/10 Excellent

mimi

2024/1/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sarah was amazingly helpful with local restaurants & place to visit etc.. Our hotel room ( Art & Craft) was Fantastic! Huge room with very tasteful interior & very comfortable bed! It was Best hotel experience! Thank you Sarah!

Stayed 1 night in Jan 2024

8/10 Good

Dawn

2023/8/13

Liked: Cleanliness, property conditions & facilities

Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

2023/7/26

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2023

10/10 Excellent

Sandy

2023/7/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent one night at this beautifully updated hotel (former Mercantile) dating from the late 1800s. We were arriving late and called to let the owner know this. We arrived to our key in an envelope easy for us to find. I loved the period updates, the bed was very comfortable with very nice sheets and comforter. I will return, well done!

Stayed 1 night in Jul 2023

10/10 Excellent

Robin

2024/3/4

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.

Stayed 1 night in Feb 2024

8/10 Good

Julie

2023/7/20

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed in room 203 which is the Arts and Craft room. It was huge and had a really large bathroom as well. As it is a historic building you can expect the charm that comes with squeaky floors and stairs. Our room was right off the common space and we did hear people early in the morning. If you are a light sleeper or want more privacy then you should choose a room further down the hall. The common space has a shared refrigerator, microwave, coffee pot, and ice machine. Coffee, teas, and creamer was available. There were dishes and cups as well as a dishwasher but it was out of order.

Stayed 1 night in Jul 2023

10/10 Excellent

Julie

2020/1/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, warm, cozy.

Before I even arrived at the hotel I was already receiving excellent service. I was called by the hotel to check with me when I would be arriving. They told me dinner options nearby and said they would be waiting for me and where to go when I arrived. The room I stayed in was very comfortable. They had the lights and heater on preparing for my arrival. I could tell much thought and care has been done to upgrade the hotel. The linens were so soft and comfy. The TV left something to be desired (small, up on the dresser) but I could watch the 49er game and that was a big plus. I hope I get to come back this skiing season again. The hotel was quiet and my sleep was great. In the morning I went downstairs for the included breakfast and was surprised that it was a 20$ credit at the cafe. I had an awesome, filling breakfast and was served with friendly and genuine great service. Highly recommmend.

Common area, fireplace, fridge, sitting area, table.

Stayed 1 night in Jan 2020

10/10 Excellent

Laura

2025/8/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.

Stayed 1 night in Aug 2025

8/10 Good

Daniel

2025/7/8

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Grazy

2025/7/6

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

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