蒙特羅薩奢華飯店，旅行前必看！

"令人驚豔的飯店！舒適、景觀美，住閣樓房，窗戶可直接看馬特洪鋒日出！戶外泡湯池也可看著馬特洪鋒邊泡湯！設施有室內泳池、spa、烤箱、蒸氣室、健身房，渡假氛圍破表！最令人驚豔的是櫃台服務小姐，連住3晚，第2天到櫃台問事情，服務人員竟然記得房號能直接說出，飯店處處能感受以客為尊！服務到位。 早餐雖然簡單，但食材精緻、新鮮。會想讓人再回去住的飯店。"

"Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next. "

"The hotel design was beautiful and overall was clean. Staff were friendly, polite, and efficient, they have a 5 star service. However, when I turned on the shower, 3 insects dropped from the shower head and completely shocked me. It was disgusting as they were dead. I wondered if the hotel staff forgot to close the balcony door and let in the insects. It gave me a good scare when they dropped. I wish the hotel could do a better job next time given that every other detail of this hotel was perfect. Also, one moth flew into my room during night and it disturbed my sleep. Given that there were no air conditioning, we had to open the balcony door for air, I wish the hotel could install window screening to prevent insects flying inside the room. "