The manager was rude and abusive to us and to Expedia when trying to resolve a problem. The description is false - there is no ocean view. Would have been helpful to know we had to provide toilet paper, paper towels and dishsoap. Would be nice to know this is a gated community and a rental car is needed to get groceries, get to swimming pool or eat out.
Joyce
於 2022 年 5 月住了 1 晚
2/10 很糟糕
Garth
家庭旅遊
2022年5月22日
不喜歡:整潔度、設施服務和住宿環境和硬體
I give all the worst faces because me and my husband payed for 5 days and was told when we arrived that there was never any reservations. Really? Our bank statement clearly said otherwise. No one would assist us it was my husband’s bday weekend. Luckily he is Jamaican and he could find something last minute. I will never trust this website or property again.
Garth
於 2022 年 5 月住了 4 晚
2/10 很糟糕
PERLY MAY,WALTHAMSTOW
親子旅遊
2022年4月17日
不喜歡:整潔度、設施服務和住宿環境和硬體
We got there around 4:30pm. The host did not leave our booking with the security people. Expedia tried contacting the host and the number did not work. We were stranded in a place we do not know. We then had contact from Expedia 4 days later saying the person said we could spend the remainder of our vacation there. We thought they had a cheek and declined. A very poor service with a lack of communication. The accommodation may be nice but the checking in process was appalling. We never found suitable accommodation until 12:24am when we drive to Kingston and checked in to the Marriott.
PERLY MAY
於 2022 年 4 月住了 9 晚
4/10 不太好
Herb,Chesapeake, Virginia
家庭旅遊, 親子旅遊
2019年7月18日
不喜歡:員工素質
Property was in a decent gated area, but is poorly ran, communication is very poor. Pictures of property shown on Expedia is not what we got felt like it was bait and switch. There were no trash bags, no extra toilet paper or towels, place was poorly cleaned, iron did not work, bath tubs took a long time for water to run out. I reached out to property manager with my concerns and she advised me she would contact the person who took care of property, I was never contacted back but on the day I was to check out she showed up before 7am to collect destination and cleaning fees which she should have collected when we checked in 1 week prior. I asked why I was not called back and her excuse was she went to a funeral. I definitely would not stay there again next time I’ll do an all inclusive.
Herb
於 2019 年 7 月住了 7 晚
2/10 很糟糕
真實旅客
2019年6月29日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Don’t waste your money
This is not a villa, it’s really an air bnb gone wrong. There is no ocean view. The phone number is a Whatspp number that a person may/may not answer. There is no transportation to the house even though they say it’s avail. They were so disorganized, it took me 5 hours to find the house. I was so disappointed in the actual location and accommodation I left and found a different hotel. Just don’t.
真實旅客
於 2019 年 6 月住了 6 晚
10/10 有夠讚
Dean,Texas
情侶出遊, 家庭旅遊
2019年6月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice, the did a little upgrading. Actually, it is very nice.
Dean
於 2017 年 4 月住了 1 晚
10/10 有夠讚
Manuel,Spain
家庭旅遊, 親子旅遊
2019年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lorraine el señora que se encuentra ahí para entregarte las llaves y ayudarte en cualquier cosa, muy amable y confiable. La única decepción fue que el lugar no da a la playa, y por la ubicación parecía que sí, pero de resto excelente ubicación, cuarto, comisad, baño limpio.
Manuel
於 2017 年 4 月住了 1 晚
2/10 很糟糕
真實旅客
2018年8月23日
不喜歡:整潔度、員工素質和客房舒適度
When we first arrived had trouble checking in because the unit had not been cleaned yet. The villa had bugs, and we had to provide our own toilet paper when we ran out. Next time we visit Jamaica , we will stay in a all inclusive resort, no more villas.
真實旅客
於 2018 年 8 月住了 3 晚
10/10 有夠讚
真實旅客
2018年3月15日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
I loved it did not want to leave.
This vaill was like living at home, you not have to worry about anyone coming in your place. The main door lock up with a combation not keys which was great. I had a three bed room two full bath and a full kitchen, livingroom, diningroom. I did have a washer but no dry . the clothes have to dry outside on the clothes line. I had a long driveway , and a big back yard.
The area was quit and very clean the neigbors where very helpful
真實旅客
於 2018 年 3 月住了 7 晚
10/10 有夠讚
Kathleen,Georgia, US
2017年7月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful and Peaceful!
Located in a beautiful gated community. All staff were very courteous and commndating. I thoroughly enjoyed this trip and will be booking this specific location the next time my family travels to Jamaica!