I love the food options. There was a huge variety to choose from.
Judith
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jessie Elizabeth
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is an excellent place for a family vacation. The food is not great but the beautiful grounds, stunning beach areas, friendly staff, and outstanding musical entertainment make up for the older property and basic food. I would definitely recommend for families looking to relax and enjoy Jamaica.
Jessie Elizabeth
於 2025 年 7 月住了 6 晚
2/10 很糟糕
Narindra
家庭旅遊
2025 年 8 月 2 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
To start off, when I arrived at the resort, my family and I waited almost 2 hours after the check-in time. The food at the buffet is terrible. My family and I were also unable to reserve at any of the restaurants that the resort has to offer. When we did get a reservation at one, they messed up the number of guests I had on my reservation as well as my decision to eat habachi that night. I payed for a premium room and it was not well kept. All in all it was not worth my money and they will never see me again.
Narindra
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Natasha
家庭旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall this was a pleasant stay. The layout of the property was a bit confusing, but I eventually figured it out. Staff was incredibly helpful when planning my aunt’s birthday dinner and the staff in the restaurants were pleasant and hospitable for the most part. Transportation to and from the airport was okay, although on the way to the resort I was in a small van that made multiple stops, so it took longer to get to the resort. There were some issues with some of the excursions my aunt planned, but ultimately they were resolved. I also had an issue with getting towels and the mini bar stocked daily as was advertised, but all in all, a decent stay.
Natasha
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Julian
家庭旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staffs where helpful
Julian
於 2025 年 7 月住了 3 晚
4/10 不太好
Kay,London
家庭旅遊
2025 年 8 月 2 日
不喜歡:整潔度、員工素質和住宿環境和硬體
The staff are rude and the hotel rooms have cockroaches!! THIS IS NOT A 5 STAR HOTEL!
Kay
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Nathalie
家庭旅遊, 親子旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love everything about it
Nathalie
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Kimbaley
2025 年 8 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great experience. Staff was courteous and
Kimbaley
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Tamara,Tamarac
家庭旅遊
2025 年 8 月 1 日
喜歡:住宿環境和硬體
不喜歡:員工素質
Mr. Miller tried his best to accommodate, staff communication was poor, maintenance couldn't resolved the air conditioning issues. Did not come back to repair television cable. When he finally came he said it was a call about a refrigerator not working.
Tamara
於 2025 年 7 月住了 6 晚
8/10 不錯哦
Matthew
親子旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view around this property is beautiful. Majority of the staff that I dealt with were wonderful. The number system for the rooms is a bit confusing making it hard to locate family members in other areas of the resort. The resort provides wifi thru out the property which is great, however I did come across a few weak to no coverage areas. Also the rooms seem a bit outdated with the lack of available outlets. My room had only 2 I could access without having to move the dresser. I suppose most visitors to the resort don't drive but I did and the area for parking isn't paved at all and is a bit of a walk to the Gran side of the resort. There are plenty of dining options available but sit down restaurants that aren't buffet need reservations.
Matthew
於 2025 年 7 月住了 7 晚
8/10 不錯哦
Luana
家庭旅遊
2025 年 7 月 31 日
喜歡:設施服務和住宿環境和硬體
Check in took too long over an hour with some staff being short/rude when i was confused about how things worked, such as poolside cabana rental.
When I spend as much as I did I expect kindness as a mother traveling with 2 children.
Luana
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Christopher
家庭旅遊
2025 年 7 月 31 日
The room needs to upgrade the phone wasn't working the ceiling was leaking and there were no towels in the room when we arrived. It was alsoy daughters birthday and they had promised to decorate the room but that wasn't done. However, Kerry Ann at the front desk was very nice and gave us a complimentary bottle of champagne upon our departure.
Christopher
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Marissa
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
we were upgraded to the Luxury Side, This was the most beautiful, friendly resort i’ve been to. I am glad to have been upgraded to an adult only side , the food at the la carte’s were amazing!!! and drinks in the main lobby were made perfectly not
watered down. I definitely would come again or visit
any other resorts they have!! they made it so welcoming!
Marissa
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Annmarie
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Service met my expectations. Great customer service too.
Annmarie
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Enmanuel
情侶出遊
2025 年 7 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The resort was exceptional but the staff very unfriendly and not helpful
Enmanuel
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Teresa,LOS ANGELES
家庭旅遊
2025 年 7 月 30 日
不喜歡:員工素質和設施服務
No blankets no phone one light worked 1 bed for 3 people no towels in room.
Teresa
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Arlandra Terece
團體旅遊, 家庭旅遊, 親子旅遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
By far the worst vacation ever! Nasty rooms, you don't get yhe room that u pay for and when u ask about it they get attitude with u, they lie saying they'll move u and never call! It was 3 of us in one bed for 5 days. Not to mention the food is horrible menu barley changed and no top shelve liquor and what they did have u had to pay for it. I don't recommend AT ALL
Arlandra Terece
於 2025 年 7 月住了 4 晚
4/10 不太好
Janet A
情侶出遊
2025 年 7 月 28 日
喜歡:員工素質
Food wasn’t the best, always lines and then the food would run out. Wouldn’t pick this place again. The hotel lack service, check was at 3pm but we didn’t check in until after 6:30pm pool was always full and no where to sit most of the time. They closed down the pool in the middle of the day. And there was hardly any beach area.
Janet A
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Sasha Cindy
團體旅遊
2025 年 7 月 28 日
喜歡:員工素質和住宿環境和硬體
The room had roaches and the keycards and nfc braclets had to be reprogrammed. Then front desk service is very slow and the lines became too long.
Sasha Cindy
於 2025 年 7 月住了 3 晚
6/10 一般般
Ruth Marina
家庭旅遊
2025 年 7 月 27 日
不喜歡:員工素質和設施服務
During our stay we experienced a leaking toilet, and leaking shower head that never got fixed after multiple attempts of contacting guest services. We also experienced a shortage of towels, and the room was more than an hour late in availability to check-in. The room curtains were also dirty
Ruth Marina
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Emma Lois
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff was kind and amazing!
Emma Lois
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Shandeka
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely
Shandeka
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Ida,Oakland
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was friendly and accomdating at check-in. We were able to change from grand to luxury side due to the children and noise level.
Nephi, our belman. Was very helpful. Friendly and overall a good guy.. he asked if we were celebrating any occasions and later had banners on door for my bday and anniversary.
- need alternative to wine bc we dont drink alcohol. Try sparkling appe cider.
** prompt attention to fix safe and air condition given.
** the bed was hard , so provide softer mattress or cusion mattress cover
** dosclosure of dresscode for mealtimes is important . Perhaps include in welcome pack in room
Meals: food selections were decent. Need more vegan ootions not just gluten free. And offer sorbet or gelato or milk free desert .
** consider offering green smoithies or fruit smoothies, etc for heslthier alternatives, lifestyle.
Great option for short stay. Tijuana assisted us with transportation back to airporr. We booked saturdsy eve andcwas told we needed to arrange 48hrs before. Our stay was 48hrs ( friday to sunday) . So perhaos at initial booking or upon check- in bc the registation folks know our length of stay, should inquire if needing transport to airport, book at least 488 hrs esp if booking thru hotel.
* we went to eat at pool restaurant on grandside. Counters were dirty. Asked employee if he could wioe a spot off on tabke, he told us to grab naokins and di it ourselves. The employees looked irritated , annoyed from messy kids. Pay more