「The cottage was in a perfect location for us. The town centre of Ruthin is within walking distance and there are many interesting destinations a short drive away.
The cottage was clean and all the essentials were provided. The bedding and towels were of good quality and the bed was very comfortable. There is secure off-road parking and the garden is fenced around. There is a tall step between the back door and the gravelled garden, but Ruthin is hilly so this should not be a surprise! 」
「The chalet was perfect for us very clean. Everything you could possibly need. The location was absolutely beautiful so quiet and the nature around us was fantastic. Would highly recommend it and would definitely stay there again in the future.」
「The property was of a basic nature and very tired in places. The bathroom paint was peeling off the walls. The bed was a small queen bed that wasn't big enough for 2 adults to get a good night sleep. The mattress was very thin and uncomfortable. Due to this we left the property early and had to book a hotel. I also tried to contact the property as advised by Sykes cottages, but my calls were unanswered and not returned. Overall a disappointing stay. There are plenty of better rentals available.」
「A brilliant cottage perfect for what we wanted very modern, clean, private, felt like home! It was really nice to get back to the cottage after a long day of walking and site seeing.
Really easy to find using a sat nav and no trouble with the country roads or conditions of the roads to get there as seen in another review so don’t let that put you off booking!
Nice little bonus of milk and cookies on arrival which was great as we arrived quite late without supplies so could still have a cuppa...
「the best most relaxing stay i have had in a long time and the personal touch as well is fantastic, my nephew who hates staying anywhere other than his own home absolutely loved it and cant wait to go back 」
「This accommodation was great , listening to the water running in the river was very therapeutic. Definitely return to Dee Heights and will recommend family and friends to stay here .」
「We have used Hotels.com many times and Sykes cottages a number of times this past year al very good and this was excellent. The booking was easy but the owner of this cottage was excellent in communication and instructions ( Gaynor ) there isn’t enough I could say and we had the privilege of meeting her when she did midweek check on jacuzzi. The kitchen well designed for easy use and very well equipped with everything. Bed really comfortable. We do a lot of walking so the jacuzzi was a massive...
"I’ve stayed at this hotel a few times before, but unfortunately this visit was by far the worst.
The air conditioning in the room wasn’t working, and this was never mentioned at check-in. I only discovered it after entering the room. To make matters worse, the room phone was also broken, so I had to walk back to reception to report it. Only then was I told that some of the hotel rooms had been without air conditioning for a while. Instead of offering a solution straightaway, the receptionist asked how many children I had. When I replied “just one”, I was simply told there were no available rooms with working air conditioning. It left me with the impression that if I’d had more children, I might have been given priority, which felt rather unfair. Finally I was only given an extra fan.
That night was extremely hot, and both adults and children in the room struggled to sleep properly. The hotel really should handle this situation better. At the very least, guests should be notified by email or phone in advance. If I had known even a day earlier, I would have cancelled the booking and stayed elsewhere."
"It’s a fairly new hotel with excellent location by the waterfront. Buffet breakfast has plenty varieties. Carpark is just a short walk to the hotel. The area is safe and clean. Very enjoyable with easy access to everything."
"Good location, and the staff is friendly and nice. However, the room was still not ready even after the 3:00 PM check-in time, and I had to wait an extra 30 minutes."
"I got to see epic barca vs inter in the room live. Great
Close to train station.
Downsides: u will hear the loud train announcements( but i don't find annoying)
If you are hungry to walk to 24hr Mcdonald.
The restaurant is quite busy at night. Don't have chance to try
Overall good."