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Ohtels Mazagón

4.0 star property
Sip a drink at the poolside bar or grab a bite to eat at one of our restaurants. Enjoy thrilling moments on our waterslide before unwinding amidst lush gardens.

Choose dates to view prices

Ohtels Mazagón, an upscale eco-certified hotel, offers a refreshing retreat with free water park access and two on-site restaurants serving breakfast, lunch, and dinner. Savor the sun on the terrace or by the outdoor pool with waterslide while enjoying in-room WiFi and concierge services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 15 and April 24.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H/HU/00652

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Ohtels Mazagón have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ohtels Mazagón pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Ohtels Mazagón?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Ohtels Mazagón?

Check-out is at 10 AM.

Are there all-inclusive benefits at Ohtels Mazagón?

Some rate plans available at this property are all-inclusive.

Where is Ohtels Mazagón located?

This family-friendly Moguer hotel is located near the beach, within 3 mi (5 km) of Playa de las Dunas, Playa de Ciparsa and Pino Centenario. Playa del Arenosillo/Rompeculos and Playa del Vigía are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

7.8

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 124 reviews
Rating 8 - Good. 45 out of 124 reviews
Rating 6 - Okay. 18 out of 124 reviews
Rating 4 - Poor. 6 out of 124 reviews
Rating 2 - Terrible. 9 out of 124 reviews

Reviews

Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Rafa,at the front desk was wonderful!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
It was ok - food was not the best compared to other resorts in Spain, as they always seemed to reduce to cheap.
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

PETER C

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run…don’t walk. Run away from this property. The pictures don’t represent this property. Not dirty. Dark. Old. Vinyl furniture. The ‘cafeteria’ and that’s what is ridiculously crowded. The property is sandwiched between refineries and camping grounds. 2 stars maybe…4 is offensive. We left. Didn’t stay. Didn’t get our money back, don’t care. Managers have dealt with this situation before - clearly. They were dealing with another couple when we left. Terrible. You’ve been warned.
Verified

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felicito a las limpiadoras por su amabilidad y eficacia y el personal en general todo muy bien
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Dag

Liked: Cleanliness, staff & service

Que lleve equipo de cocina!

Trato muy disparado del personal, algunos magníficos. Un problema son colas para coger el ascensor. Apartamento muy amplio y cómodo, con cocina, pero ojo, no tienen sartén, cacerolas, cuchillos de cocina,ni nada para cocinar.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Rafael

Disliked: Cleanliness, property conditions & facilities

Hotel descuidado

Aguas entancadas zona hamacas. Puertas ascensores sucias, en el bufé tienes que ir tu a por la bebida, mobiliario deteriorado. Poca informacion sobre el funcionamiento del hotel ( cuenta de crédito, ir por la bebida) gente fumando en la piscina con niños alrededor. Olor a marihuana en las habitaciones. No volvería
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
Hotel tranquilo y limpio
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Viorica

Disliked: Cleanliness, staff & service, room comfort

Experiência abaixo das expectativas

Estivemos hospedados neste hotel durante uma semana em regime de pensão completa. Apesar de alguns pontos positivos, a experiência ficou aquém do esperado, principalmente pelo preço pago. Pontos positivos: Boa localização e quarto com vista para o mar, embora próximo de uma grande refinaria. Piscina bem cuidada, muito apreciada pelas crianças. Bares e animação satisfatórios. Pontos a melhorar: Limpeza superficial, feita rapidamente, sem atenção a pó ou varrimento adequado. Camas pouco confortáveis para um hotel de 4 estrelas, prejudicando o descanso. Wi-Fi fraco e instável, impossibilitando o uso durante a estadia. Restaurante assador e buffet repetitivos, comida sem sabor e carnes sempre malpassadas. Presença de moscas, tornando a experiência desagradável. Check-in apressado e sem explicações, deixando-nos um pouco perdidos. Staff simpático, mas precisa melhorar a comunicação e apoio ao cliente. Hotel muito movimentado e barulhento, com filas frequentes no buffet. Encontrámos uma osga no quarto, o que causou bastante desconforto. No terceiro dia já queríamos ir embora e acabámos por sair antes do previsto. Apesar de alguns momentos agradáveis, como a piscina e a vista para o mar, a estadia ficou muito abaixo das expectativas. Com melhorias na limpeza, atendimento e qualidade das refeições, o hotel poderá oferecer um serviço mais próximo do padrão de 4 estrelas. Por agora, não tencionamos repetir.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Vicenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento bastante bien, y el personal muy bien. La única queja es que no hay duchas al salir de la playa.
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pesimo

Doy una nota muy baja por muchas razones,lo importante la limpieza es pesina,una de ella que es saluble es los vasos de plastico que solo le dan con agua en vez de reponerlos o lavarlos en lavavajillas,es decir pides algo te dan el vaso de otra persona acarreando posibles problemas de higiene,esto abría que denunciarlo a sanidad ,algunos camareros sobre todo el del comedor ,que por cierto no lleva la placa identificativa del nombre,tratando faltal a los clientes y sus mismos compañeros,parking caro 12 euros la noche,limpieza habitaciones no se hacen,sin poderte sentar en las amacad,masificación de personas al maximo,no vamos a volver ,al igual que varios clientes me lo han comentado,no recomiendo
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

ISABEL

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Llevo 2 años de vacaciones en este hotel. Pero este año ha sido un caos en todos loa aspectos. Han reducido las horas de comidas medias horas. Eso produce largas colas para entrar en el salon. La gente desde las 8:30 de la mañana reservando butacas. Me pegue 2 dias sentada en el cesped con todas las cosas y mi hija de 6 añitos en el suelo. La animacion tambien ha bajado con respecto a años anteriores. Etc...puedo seguir, me he pegado una semana. Pero me indigno cada vez que me acuerdo. Con Expedia todo estupendo. Pero la estancia este año me deja mucho qie desear. No volvere.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

JUAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Famlliar

Experiencia genial en famllia
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

José Julián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, con buenas instalaciones y animación excelente. Cuenta con piscina y pequeño parque acuático para los niños, aunque también está cerca de la playa que no está para nada masificada. Además del buffet cuenta con un asador en el que se puede disfrutar de carnes, pescados y verduras deliciosas. Una opción inmejorable para viajar en familia.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Victoria

Liked: Amenities
Excelente hotel para ir con niños
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

André

Liked: Cleanliness, room comfort
A estadia foi uma boa experiência. Aproveito para realçar a comodidade e a limpeza encontradas. Do ponto de vista negativo, não posso deixar de mencionar as condições (é o primeiro hotel que conheço que no regime de meia pensão não tem incluídas as bebidas da refeição) e, sobretudo, a má organização relativamente às refeições (filas enormes mesmo respeitando sempre os horários de menor afluência).
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Buen hotel para pasar unos días con la familia. El parque acuático muy bien, pero cierra pronto. La animación muy entretenida. Servicio rápido de los camareros en los restaurantes. Las comidas lo típico de los buffets, más de 5 días cansa. La comida de todo, unas cosas bien, otras regular. Repetitivo como en otros sitios. Cola para coger las comidas en vivo, para entrar a comer, para entrar al parque acuático... La gente pierde la educación para coger hamacas y las ocupa todo el día. Buena calidad precio.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi experiencia a sido muy buena
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ideal para ir con niños. Toboganes, playa y la feria de Caño Guerrero a 20 minutos. El personal es muy amable. Las señoras d la tienda encantadoras.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Ha sido una estancia estupenda...el trato de la gente que trabaja estupendo la animación muy buena. La comida algo repetitiva y poca variación pero estaba todo rico. El acceso a la playa tiene unas cuantas escaleras que se hacen duras el primer día pero luego ya se llevan bien.... Repetire sin duda!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

vicente enrique

Liked: Cleanliness, room comfort
Disliked: Staff & service

Precio muy caro

Vimos que la gente habia pagado la.mitad de dinero que nosotros con mas gente , las dias, u todo incluido. No nos parece justo. Primer dia no nos pusieron la bedida que correspondia ( 1 botella de vino) y nos la cobraron. Comida muy repotitiva de baja calidad. Pero nomesta mal Habitacion bastante limpia y muy bien. Animacion de noches algo regulera ( por.lo menos durante nuestra estancia. Pero para ir con niños esta bastante aceptable
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Los animadores tanto Carlos como antohny de lo mejor del hotel Yolanda en recepción atentas en todo momento de nuestras necesidades
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom ao nivel do espaço do alojmento e excelente ao nivel da alimentação. A animação é muito boa, pois exsite durante o dia e à noite.
Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

María José

Liked: Cleanliness, amenities, property conditions & facilities
El hotel maravilloso, el personal del hotel inmejorable. Todo con respecto a Expedia horrible, no contratasteis nada con ellos, son lo peor. Llegamos al hotel y no había reserva, casi nos quedamos en la calle si no llega a ser por el hotel, que buscó solución. Jamás volveré a contratar con vosotros y mis recomendaciones serán todas pésimas. Hasta nunca.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Luz Maria

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien. Excepto la cama que me moliò la espalda. La animación de 10.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

MARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Stayed 4 nights in Jun 2025