「It is a good concept for some travellers but not one i ever experienced and hesitate to use the hospitality word too freely. Arriving late, i realised i have not received any passcode that was needed nor a reply I could read advising that parking was on the street, until i found the number to call. the lady was up late and helpfully provided me with the number to get in, and then i had to download the app for accessing my room. Sounds easy but its not when you don't have the information and have...