「Did not receive the room type that was in the reservation. When I went back to the front desk I was told there was nothing they could do except leave a note for a manager. Nothing was communicated to me about this at checkout either. 」
「Did not receive the room type that was in the reservation. When I went back to the front desk I was told there was nothing they could do except leave a note for a manager. Nothing was communicated to me about this at checkout either. 」
"The experience was terrible. The toiletries were of very poor quality, and the water was cut off before we checked out without prior notice, leaving us and our child without water to wash our faces and brush our teeth."