家庭開放式套房 (400 sq ft) | 埃及棉床單、高級寢具、舒適加層、迷你吧
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南灘集團飯店切斯特菲爾德套房飯店的評分

3 out of 5
南灘集團飯店切斯特菲爾德套房飯店
855 Collins Avenue, Miami Beach, FL

評論

6.2
10 分，有夠讚；1011 則評論中有 274 則" "
8 分，不錯哦；1011 則評論中有 183 則" "
6 分，一般般；1011 則評論中有 152 則" "
4 分，不太好；1011 則評論中有 129 則" "
2 分，很糟糕；1011 則評論中有 273 則" "

6.6/10

整潔度

6.6/10

員工素質

5.8/10

設施服務

6.2/10

住宿環境和硬體

6.4/10

環保程度

評論

2/10 很糟糕

Li

於 2023 年 4 月住了 1 晚
TM, Guest Relations 於 2023年6月6日回覆
Thank you for your rating Li. We ask that guests let the staff know of any dissatisfaction during your stay, so we can address it and correct it, to improve your experience. We appreciate your feedback.

8/10 不錯哦

John

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
it was okay
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ferhat-Selma

Good
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jose Nilton

不喜歡：整潔度
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Sugel

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lezleigh，Frisco Texas

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Front desk ladies are beyond rude
於 2024 年 4 月住了 1 晚

4/10 不太好

Chenelle

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The room that’s showed on Expedia isn’t the room I received upon arrival! Looks nothing like the picture!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Inmar

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only suggestion I will say to put a stand-up mirror in every room we are visiting and we would like to see ourselves full body when we get in ready to go out. And everything will be perfect. 😉Ty
於 2024 年 4 月住了 3 晚

6/10 一般般

Bobby

Aged. Wear and tear. Seems to attract wrong crowd. Unsafe.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Trenae

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Joaquin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good ! I have a good night!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Haeider Andrey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Shunda

喜歡：整潔度、員工素質和住宿環境和硬體
Stayed with my family it was a good hotel will be back on my next trip to Miami
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Gene

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
i was a great location.
於 2024 年 4 月住了 2 晚

6/10 一般般

Andy

不喜歡：員工素質
於 2024 年 4 月住了 2 晚

6/10 一般般

ALEXANDER WEN CHENG

喜歡：整潔度
WiFi provided on the welcome letter was not working. Luckily I have my own phone data, so I can use the Internet. Refreshment in the fridge was okay, other than having alcohol and energy drinks, would appreciate if there’s bottled water. My room was on the first floor, the lobby bar has some nice music, but goes late into the night. If you sleep early and are assigned on the first floor, be ready to get noise until a bit late into the night. Besides being very close to the beach, having convenient access to nearby stores, bank, restaurants and bars, it’s an okay price point for the room
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Shunda

家庭旅遊
喜歡：整潔度和設施服務
The property was clean, conveniently, located to the beach and all the shopping areas
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Shunda

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Chiedu

不喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Joseph

團體旅遊
不喜歡：設施服務
This property should be adults only as they play loud music until 3AM, drinking, and hookah smoking right as you enter and bar/lounge seating close to check-in desk. Good spot for adult who go to bed late and party, not for family.
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Jackie，Cincinnati

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bathroom, dirty hallway, smell, like a lot of smoke. Bedroom door did not have latched to latch so no one coming in our room Jacuzzi tub was real dirty, scratched and horrible bed falling apart door to get in and out the hotel barely work no parking, dirty, stank, horrible hotel.
於 2024 年 4 月住了 3 晚

4/10 不太好

ELENA

商務旅客
不喜歡：設施服務和住宿環境和硬體
My room was not actually inside the hotel but in side building. To access my room there was no elevator and the entrance door was external. It was very noisy and I found some hair on the floor and on the bed.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Paulina

團體旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Cockroaches everywhere
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Nature

不喜歡：整潔度、員工素質和住宿環境和硬體
I never stayed here they charge my card !!! The place was nasty it don’t look like what the picture shows that’s why didn’t want to stay
於 2024 年 3 月住了 1 晚

4/10 不太好

MARCO

不喜歡：整潔度和住宿環境和硬體
No la recomiendo. Las fotos de expedía están muy editadas. Son habitaciones sucias, el edificio huele mal. Terrible experiencia.
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Evan

不喜歡：整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Lasondra

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Ana

喜歡：整潔度和員工素質
I enjoyed being close to Ocean Ave, but more private.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Prabhdeep

於 2024 年 3 月住了 2 晚

2/10 很糟糕

Bethany

於 2024 年 3 月住了 4 晚

2/10 很糟糕

Andrei

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staffing was never friendly, showed constant attitude. They had a leak in the bathroom/shower (water coming from upper level appt) which I asked them to fix it or change the room. They said they will fix it. Two days later I was getting ready to take a shower, the leak continued again. It’s very nasty to get used shower water by other people fall on you. The staffing acted as if I incovenient them with my issue. I would never stay at that place ever again.
於 2024 年 3 月住了 5 晚
TM, Guest Relations 於 2024年3月28日回覆
Hello Andrei, thank you for your review. We are disappointed to learn that your stay was anything less than perfect. We will address this with the staff. Please consider us again where we can exceed your expectations.

10/10 有夠讚

Nikola

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and nice place.close to everything you need
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月28日回覆
Hi Nikola, thank you for your excellent review! We were happy to offer a comfortable accommodation in a great location. We hope to host you again soon.

10/10 有夠讚

Choi

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was nice to stay there for 2 nights and it was easy to walk around the beach within the distance except you could heard the walking and others talking through the room.
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Kayla

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Toilet was having problems, no towels , no sofa bed in the family room , staff is very rude & no elevator
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月28日回覆
Hello Kayla, thank you for your review. Please let the staff know of any issues, so we can address it during your stay. We appreciate your feedback.

2/10 很糟糕

Andrew

於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月19日回覆
We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again where we can exceed your expectations, Andrew.

2/10 很糟糕

Sun

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Take my word please don't ever go. Worst hotel experience in my life. They should change their sign as a motel or hostel. Not a hotel quality.
於 2024 年 3 月住了 3 晚
TM, Guest Relations 於 2024年3月19日回覆
Hello Sun, thank you for your review. We are a historic Art Deco hotel, only one block to the beach and Ocean Drive. We provide standard and Suite accommodations with a lobby bar and a cozy courtyard area. We are disappointed not to have met your expectations.

6/10 一般般

Richard

情侶出遊
不喜歡：設施服務
It is located in the heart of South Beach Miami Andy provided a great atmosphere. I loved the jungle hookah lounge they have in their lobby but it may have been the worst nights sleep. The pillows are nothing but air and provided no comfort in the least and to boot, the cleaning lady knocked on our door 30 minutes before check-out and 2 more times in the next 25 minutes. LEAVE ME ALONE WHEN I'M TRYING TO CHECK OUT AND GET NEW PILLOWS!!!
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月19日回覆
Hi Richard, thank you for your feedback. We are in the best location only one block to the famous Ocean Drive. We are disappointed to learn that your overall stay wasn't a 5/5. We hope you will consider us again in the future.

2/10 很糟糕

Kimberly

不喜歡：整潔度
Se extraviaron cosas personales luego que le hicieron servicio a mi habitación , y cosas del mini bar que estaba en la habitación 🙃 . Lo notifiqué en recepción y me dijeron solo que no me cobrarían lo de mini bar y mis cosas quedaron extraviadas
於 2024 年 3 月住了 2 晚

4/10 不太好

Randa

寵物同遊, 商務旅客, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Nothing unique
於 2024 年 3 月住了 4 晚
TM, Guest Relations 於 2024年3月19日回覆
Thank you for your review, Randa.

8/10 不錯哦

Amy

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Staff was amazing (Shout out to Katie at front desk. She went above and beyond!) Great location to beach. WARNING: Lobby is not ADA accommodating so if you cannot do stairs do not stay here. There is one room with outside entry that can accommodate a wheelchair (and it is a lovely room). If you need accessible you must book it. NO OTHER ROOMS are accessible. HOTEL NEEDS TO INSTALL A RAMP!
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月13日回覆
Hi Amy, thank you for your great 4/5 rating! We are always looking for ways to improve the guest experience and take all feedback into consideration. We hope you will stay with us again when you are back in Miami Beach.

10/10 有夠讚

Da J

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place and friendly staffs
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月13日回覆
Hi Da J! We're happy to know that you had a nice stay and our staff provided friendly service. We hope to host you again soon.

2/10 很糟糕

Rushell

情侶出遊
不喜歡：住宿環境和硬體
Checkin day was good they give me an early check in ,the room was okay however no one came to our room to clean the next day , the 2keys never worked, I keep going to front desk to have them check it .. not only me other customers as well. The locked in yard have a gate with a code but somehow they have men selling weed and sleeping within that locked gate by the walkway to your room. The bathroom in the lobby same situation , went down there to use it before the airport and there was a guy sleeping in the locked space downstairs …imagine how scary that was for a woman to be down there locked with a “sleeping man outside your toilet. Bar and front desk staff was great but for safety reasons I will not be staying there again and having to wonder if someone would follow me to my room down the back where it was ..once gate is locked ain’t no way someone can help if u need them unless they have the code
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Paulo

喜歡：整潔度、員工素質和住宿環境和硬體
I didn’t like the matter that I had booked and had come back after 3pm , the could keep my luggage is I had to hand around with my bag
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月13日回覆
Thank you for your feedback, Paulo! Unfortunately, luggage storage is not available due to liability and safety concerns. Our apologies for any inconvenience. We hope you will stay with us again soon.

2/10 很糟糕

kimisha s.

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The fact that this wasn’t a cheap hotel It really had me upset that my room wasn’t cleaned upon arrival and sheets had blood spots on them I stayed for 6 days and the last night i noticed bedbugs which is unacceptable so this experience will be the last time at this hotel I don’t recommend this hotel for no one
於 2024 年 3 月住了 6 晚
TM, Guest Relations 於 2024年3月13日回覆
Hello Kimisha S. Our rooms are cleaned prior to each guests arrival, so we ask that you let the staff know if there are any issues, during the stay. We do not have bed bugs at our property. We have weekly preventive maintenance, with documentation, and a thorough inspection process to comply with state and sanitation requirements for the safety of our guests and staff. We're disappointed you did not have a better stay, but we appreciate your feedback.

8/10 不錯哦

Paulo

喜歡：整潔度、設施服務和住宿環境和硬體
Good environment
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月13日回覆
Hi Paulo! We're glad you liked our South Beach vibes and we welcome you to stay with us again soon.

10/10 有夠讚

Przemyslaw Owczarek

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
TM, Guest Relations 於 2024年3月5日回覆
Hi Przemyslaw Owczarek, thank you for a perfect score! It would be our pleasure to host you again when you are back in Miami Beach.

10/10 有夠讚

Raymond

喜歡：整潔度、員工素質和設施服務
The room was amazing, easily one of the nicest I've stayed in. Huge bathroom. Nothing on Tv but i had my labtop so that didn't bother me. Staff was friendly with a lot of smiles. The area was safe and just a block off the beach. The only thing i would say is there was a leak from the ceiling light in the bathroom when the people took a shower in the morning. A little distressing but I would still stay there again.
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Nabil

不喜歡：整潔度、員工素質和住宿環境和硬體
Not worth it at all
於 2024 年 2 月住了 1 晚
TM, Guest Relations 於 2024年2月28日回覆
Thank you for your rating, Nabil. We ask that guests let the staff know of any dissatisfaction during your stay, so we can address it and correct it, to improve your experience. We appreciate your feedback.

4/10 不太好

Alaina

喜歡：員工素質
於 2024 年 2 月住了 1 晚
TM, Guest Relations 於 2024年2月28日回覆
We’re disappointed to learn that you did not have a better stay, Alaina. Please consider us again, so we can make things right.

6/10 一般般

Jasna

不喜歡：設施服務
I wouldn’t recommend staying here if you are a solo traveller as it felt quite unsafe in my opinion. I’m not very picky or critical in general but advertisement pictures make the hotel look more elevated than it really is. The room was decently clean, but had no wifi connection, very loud from outside noise, and started to smell strongly of smoke later in the night. The one good thing is the location.
於 2024 年 2 月住了 1 晚
TM, Guest Relations 於 2024年2月28日回覆
Hello Jasna, thank you for review. We have a 24/7 front desk agent and staff members walk around the property constantly. We are in a popular area in South Beach, close to nightlife, the beach, Ocean Drive, and more, but our apologies for any disturbance. We appreciate your feedback.