Aparthotel

ONTO Tonalá Mexico City

Aparthotel with a rooftop terrace, near Paseo de la Reforma

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Where to?

Dates

November 2025

2

December 2025

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Classic Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

ONTO Tonalá Mexico City sits in the heart of the vibrant capital. Travelers can relax on the rooftop terrace or enjoy outdoor entertainment options. The helpful multilingual staff ensures a memorable experience in this smoke-free property, which offers complimentary in-room WiFi.

VIP Access

Excellent

Popular amenities

Breakfast available
Air conditioning
Housekeeping
Pet friendly
24/7 front desk
Kitchen

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Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

City Apartment

Highlights

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Mini-fridge

Smart TV

Premium bedding

Down duvet

570 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Comfort Apartment

Highlights

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Mini-fridge

Smart TV

Premium bedding

Down duvet

592 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Classic Apartment

Highlights

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Mini-fridge

Smart TV

Premium bedding

Down duvet

560 sq ft
1 bedroom
Sleeps 2
1 King Bed

Deluxe Apartment

Exceptional

Highlights

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Mini-fridge

Smart TV

Premium bedding

Down duvet

592 sq ft
1 bedroom
Sleeps 2
1 King Bed

About the neighborhood

15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

Angel of Independence Monument - 10 min walk - 0.9 km
Paseo de la Reforma - 10 min walk - 0.9 km
U.S. Embassy - 12 min walk - 1.0 km
Monument to the Revolution - 9 min drive - 2.3 km
Zócalo - 14 min drive - 4.5 km

Getting around

Insurgentes Station - 3 min walk
Mexico City Fortuna Station - 10 min drive
Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

‪Puerto Viejo - ‬3 min walk
‪Smashy’s - ‬3 min walk
‪Gatortas - ‬2 min walk
‪El Totopo Incorporeichon - ‬1 min walk
‪Loup Bar - ‬1 min walk

About this property

ONTO Tonalá Mexico City

Aparthotel with a rooftop terrace, near Paseo de la Reforma

Along with a restaurant, this smoke-free aparthotel has a rooftop terrace and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include premium bedding and a down comforter, and also available are a dining area and Netflix.

ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and hair dryers. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Kitchen
Pet friendly
Parking included
Free WiFi

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 18 per day)

Restaurants on site

TüT

Kitchenette

Blender
Cookware, dishware, and utensils
Espresso maker
Griddle
Microwave
Mini-fridge
Toaster
Water dispenser

Dining

Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children
A restaurant
Coffee and tea in common areas

Bedrooms

Bedroom
Down comforter
Premium bedding

Bathroom

1 private bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Living spaces

Communal living room
Separate dining area

Entertainment

55-inch smart TV with digital channels
Netflix
Streaming services

Outdoor areas

Garden
Outdoor entertainment area
Outdoor furniture
Rooftop terrace

Laundry

Dry cleaning/laundry service

Comfort

Air conditioning

Pets

Pet friendly
Welcoming cats and dogs only
One pet total
Fee: USD 27 per accommodation per night
Food and water bowls

Suitability/Accessibility

Elevator (39 inch wide door)
Tile flooring in public areas
Tile flooring in room
Smoking not allowed

Services and conveniences

24-hour front desk
Concierge services
Housekeeping (daily)
Luggage storage
Multilingual staff
Tour and ticket assistance

Location highlights

In a shopping district
In an entertainment district
Near a hospital
Near a metro station

Things to do

Bicycle rentals

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher

General

1 building
100% renewable energy
12 floors
44 units
At least 80% lighting from LEDs
Bicycle rentals
Built in 2023
Bulk dispensers for toiletries
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Eco-friendly toiletries
Energy-saving switches in guestrooms
Grey water recycling system
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Soundproofing
Water dispenser usage encouraged
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 27 per accommodation (varies based on length of stay)

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children
Nearby parking fee: USD 18 per day (1640 ft away)
Pet fee: USD 27 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

Property is also known as

Onto Tonala Mexico City

ONTO Tonalá in Roma Norte

ONTO at Tonalá Mexico City

ONTO Tonalá Mexico City Aparthotel

ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Is ONTO Tonalá Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 27 per accommodation, per night.

What time is check-in at ONTO Tonalá Mexico City?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at ONTO Tonalá Mexico City?

Check-out is at noon.

Where is ONTO Tonalá Mexico City located?

Located in Roma Norte, this aparthotel is within a 15-minute walk of Cibeles Fountain, Paseo de la Reforma, and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 mi (5 km). Insurgentes Station is only a 3-minute walk and Sevilla Station is 12 minutes.

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ONTO Tonalá Mexico City Reviews

8.6

Excellent

9.6

Cleanliness

8.4

Amenities

8.8

Eco-friendliness

9.2

Property conditions & facilities

10/10 Excellent

wolter

2025/9/28

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great staff

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

2025/3/10

Liked: Cleanliness, amenities, property conditions & facilities, communication

Would stay again.

Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE ALEJANDRO HINOJOSA

2025/7/25

Liked: Cleanliness, property conditions & facilities

Excellent

Stayed 1 night in Jul 2025

6/10 Okay

Steven

2025/10/6

Disliked: Amenities

The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.

Stayed 4 nights in Jul 2025

10/10 Excellent

Anna Maria

2025/7/16

Liked: Cleanliness, room comfort, communication

Beautifully designed hotel and rooms

Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it!

Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

2024/2/14

Liked: Cleanliness, amenities, property conditions & facilities, communication

Friendly staff and beautiful property. Will definitely be back

Stayed 1 night in Feb 2024

8/10 Good

Julio Rodrigo

2025/7/11

Liked: Cleanliness, amenities, property conditions & facilities

The elevator did not work for more than 24 hours.

Stayed 4 nights in Jun 2025

6/10 Okay

Ignacio

2025/3/3

Liked: Cleanliness, property conditions & facilities

I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.

Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

2024/3/9

Liked: Cleanliness, room comfort, communication

Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.

Stayed 4 nights in Feb 2024

6/10 Okay

Osmel

2024/11/12

Liked: Cleanliness

Did not received housekeeping service

Stayed 4 nights in Nov 2024

6/10 Okay

Peter

2024/1/8

Liked: Cleanliness, communication

The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.

Stayed 4 nights in Jan 2024

6/10 Okay

Ali

2024/1/7

Liked: Cleanliness

Disliked: Room comfort

Good looking property, terrible infrastructure.

This building is new and great looking but the infrastructure is terrible. Water heater only works for 5 minutes. There is not air conditioning. No heating no cooling, which makes your sleep miserable. There are very loud clubs around the property. Electrical power blows up if you use the power outlet when the water heater is working, which then the handyman has to change the wires and fuses.(see my picture after we used the blowdryer)

Stayed 4 nights in Dec 2023

10/10 Excellent

David

2024/1/27

Liked: Cleanliness, room comfort, communication

Great base to explore and very friendly staff

I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.

Stayed 5 nights in Jan 2024

6/10 Okay

Natasha

2025/10/20

Liked: Property conditions & facilities, communication

Disliked: Amenities

The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

2025/10/14

Liked: Cleanliness, amenities, property conditions & facilities, communication

Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.

Stayed 1 night in Sep 2025

8/10 Good

Christopher

2025/9/6

Liked: Cleanliness, amenities, property conditions & facilities, communication

We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!

Stayed 5 nights in Aug 2025

10/10 Excellent

AYANO

2025/9/2

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very clean, spacious chic hotel with many dining option nearby in RomanNorte.

Stayed 1 night in Sep 2025

10/10 Excellent

ROMAN JESUS

2025/8/8

Liked: Cleanliness, amenities, property conditions & facilities, communication

Interiores de muy buen gusto y calidad en la atmosfera

Stayed 1 night in Jul 2025

10/10 Excellent

Anna Maria

2025/8/3

Liked: Cleanliness, room comfort, communication

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.

Stayed 1 night in Aug 2025

8/10 Good

Peggy

2025/7/20

Liked: Cleanliness, property conditions & facilities, communication

This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.

Stayed 3 nights in Jul 2025

10/10 Excellent

Tod J

2025/7/12

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice place but a little noisy.

Stayed 4 nights in Jul 2025

10/10 Excellent

Camille

2025/6/9

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location

Stayed 4 nights in May 2025

4/10 Poor

Orhan

2025/5/4

Liked: Cleanliness, amenities

Disliked: Communication

The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.

Stayed 4 nights in Apr 2025

10/10 Excellent

Omar

2025/5/1

Liked: Cleanliness, amenities, property conditions & facilities, communication

Would stay here again.

Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

2025/3/26

Liked: Cleanliness, amenities, property conditions & facilities, communication

Friendly front desk staff. The room itself was amazing with great views!

Stayed 2 nights in Mar 2025

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ONTO Tonalá Mexico City

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

ONTO Tonalá Mexico City

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ULIV Mexico City

Property amenities

Internet

Parking and transportation

Restaurants on site

Kitchenette

Dining

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Things to do

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

Property is also known as

Frequently asked questions

Have a question?

Reviews

ONTO Tonalá Mexico City Reviews

Excellent

9.6

8.4

8.8

9.2

Reviews

10/10 Excellent

wolter

wolter

10/10 Excellent

Carlos

Carlos