The place is amazing and so is the front desk staff. It would have been perfect if the housekeepers were doing their job. We arrived in our room and the bed was made but the sheets were dirty, pet dander everywhere, hair in the comforter, even the pillow cases, it didn't smell like it was freshly washed. They didn't vacuum at all, I did the cleaning on my own, I wiped the floors cause it was dusty and pet dander was clearly on it. We stayed for two nights, we left in the morning and came back in the afternoon to find our room was again not cleaned, trash not collected, the complimentary water, coffee pods, creamer and sugar were not refilled for the next morning. Our stay was comfortable and pleasant, it's just that they need to do something with housekeeping.