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墨爾本城市俱樂部飯店的評分

3.5 out of 5
墨爾本城市俱樂部飯店
113 Queen Street, Melbourne, VIC

評論

7.6

不錯哦

10 分，有夠讚；1010 則評論中有 281 則" "
8 分，不錯哦；1010 則評論中有 406 則" "
6 分，一般般；1010 則評論中有 176 則" "
4 分，不太好；1010 則評論中有 70 則" "
2 分，很糟糕；1010 則評論中有 77 則" "

8.2/10

整潔度

8.4/10

員工素質

7.4/10

設施服務

7.4/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Hung Yan，AZUSA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location is great and there're lot of good restaurant choices around as well as easy to access difference kind of transportations, shops & spots
於 2024 年 3 月住了 3 晚
CitiC 於 2024年4月24日回覆
Hi Hung Yan, We are so glad you found our hotel a good place to stay. Our location is definitely one ofthe things we are very proud of about our hotel. We are so lucky to have a propertynestled in the heart of Central Business District and a very strategic location that brings ourguests just a few steps away from the tourist places and attractions. A warm welcome awaits for your next stay. Kind Regards,CitiClub Hotel

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good customer service.
於 2019 年 12 月住了 8 晚
Reception 於 2019年12月20日回覆
Thank you for choosing to stay with CitiClub Hotel. We are delighted to see you had an enjoyable stay. Your kind praises for our Guest Services team will be shared with the team, they will be so pleased to hear. A warm welcome awaits your next stay.

8/10 不錯哦

Yu Wen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convinced
If u like night lift, there was a great place to stay
於 2019 年 8 月住了 3 晚
Reception 於 2019年9月8日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future.

8/10 不錯哦

seemeflytothesk

喜歡：整潔度、員工素質和設施服務
Actually, I think that the location of this hotel is good, as it is located on Queen Street, and there is free tram nearby. The free tram can even take you to the sky bus station. It is just 2-3 stops away from the sky bus station. Therefore, it is good! However, apart from the location, the facilities are not really that high-tech. All the things are old. But luckily, those things can be used, so still fine! Also, I would like to say the electricity sockets are too limited, it's hard to find one, and I would like to have some USB sockets, there are none of them! So put more, please. But so far, it is not a really bad hotel!
於 2019 年 6 月住了 3 晚
CitiClub Hotel 於 2019年7月6日回覆
We are pleased to read you had a pleasant stay at our property, and enjoyed our fantastic location. We hope to see you back at the property again soon.

2/10 很糟糕

Wai

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Poor sound proofing
Do not check in during weekend or public holiday!! The sound proofing of this hotel is extremely poor!! U can hardly fall in sleep as there is a club down in 2/F. The hotel will only provide you with a earplug and a regard that does not help at all
於 2019 年 6 月住了 5 晚

2/10 很糟糕

Hui Kin

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
One of the Worst Hotels I've Ever Seen
We booked the room for Dec 25 to 30 with free breakfast, but the hotel informed us the breakfast was handled by a nearby cafe while checkin-in, the cafe wasn't open during the 5-day period that I stayed, I was the one to tell the hotel staff that it was not open. Only breakfast boxes were offered from Dec 26 and onwards but the packed food and drink inside was not acceptable and far below our expectation. The hotel room was very noisy due to several night parties of the disco/ club just next to the hotel building, not understanding why the hotel did nothing to make the room more soundproof. The free wi-fi cannot be connected from time to time. It should be enhanced.
於 2018 年 12 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Clean rooms, convenient location. The noise coming from outside the building was disturbing throughout the night.
於 2018 年 11 月住了 3 晚

10/10 有夠讚

Chih Kai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚

8/10 不錯哦

Chih Kai

Good
於 2018 年 9 月住了 1 晚

8/10 不錯哦

eugenia，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便，很近旅行團位置，很不錯的酒店
在市中心區，旺中帶靜，skybus 的接駁車在酒店對面上落，好過搭的士。市區免費觀光巴士也是在附近，可環遊市區一圈，遊覧附近不少的歷史建築及文物。過兩條街是最旺的中心，也是唐人街，購物及食也非常方便。
於 2018 年 8 月住了 3 晚

6/10 一般般

manwai，hk

喜歡：整潔度、員工素質和住宿環境和硬體
The room is comfy. Good location Friendly staff
Good to stay from Mondays to Thursdays Very noisy becoz of the night club at weekends
於 2018 年 8 月住了 6 晚

10/10 有夠讚

Pak Sze Patsy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful experience
It’s an awesome experience. Great location and nice staff!
於 2018 年 7 月住了 4 晚

6/10 一般般

Tommm

喜歡：整潔度、員工素質和住宿環境和硬體
Cheap hotel in Melbourne but...
Not a bad hotel overall. But the facilities are old and broken. The flushing system in the toilet is not working and no one gonna fix it after reporting to the hotel. It's a bit noisy at night as there is a night club under the hotel even though I'm staying at 6/F(second higest floor). Please consider it carefully before booking this hotel.
於 2018 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
在市中心十分方便
地點方便去附近景點。酒店職員有禮及友善。借充電插頭給我使我電話可以充電。 但床褥太軟，房間不可開窗
於 2018 年 7 月住了 4 晚

8/10 不錯哦

wanmei

喜歡：整潔度和客房舒適度
早餐優勢
樓下夜店是這間飯店的致命傷，除此之外搭配的咖啡館早餐倒是很不錯的，如果能不在意噪音，那就算是間划算的落腳處
於 2018 年 6 月住了 6 晚
Citiclub Hotel 於 2018年7月22日回覆
尊敬的客户，听到您与我们有这么糟糕的经历，我们感到非常震惊。 我们通常以出色的客户服务和对我们所做的一切的细节关注而闻名。 但我们完全明白，我们的声誉不是我们应该隐藏的东西。 关于夜总会的噪音，我们深表歉意，并了解可能已经错过了，但请注意，我们在预订之前请务必通知酒店的酒店政策和条款和条件。 我们希望这种体验不会妨碍您将来和我们在一起，因为我们期待再次为您服务。 温暖的问候

6/10 一般般

真實旅客

Still noisy even on the 6th floor… Facilities are old, single bed is small. Cleaning is not good, hair on the toliet floor but never clean it, only 1 set cleaning item per day for 2 person.
於 2018 年 6 月住了 2 晚
Citiclub Hotel 於 2018年7月7日回覆
Dear valued customer, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. Hopefully we can address this issue if you choose to stay with us again for a much better experience. Warm regards

8/10 不錯哦

Mei ki

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
隔音比較差
星期五，六晚上會很嘈吵，因為樓下正正有酒吧.
Citiclub Hotel 於 2018年7月11日回覆
亲爱的梅， 听到你和我们有这么糟糕的经历，我们感到非常震惊。 我们通常以出色的客户服务和对我们所做的一切的细节关注而闻名。 但我们完全明白，我们的声誉不是我们应该隐藏的东西。 关于夜总会的噪音，我们深表歉意，并了解可能已经错过了，但请注意，我们在预订之前请务必通知酒店的酒店政策和条款和条件。 我们希望这种体验不会妨碍您将来和我们在一起，因为我们期待再次为您服务。

10/10 有夠讚

Alexandra

喜歡：整潔度、員工素質和住宿環境和硬體
Good location. If you check in late you have to access via the car park which wasn’t super clear when I arrived but the room was clean, spacious and functioning. Easy to walk around the city from the hotel.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Josh

喜歡：整潔度、員工素質和住宿環境和硬體
It was good!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Aisah

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All Good, Very recommanded !!
於 2024 年 4 月住了 1 晚
CitiClub Hotel 於 2024年4月24日回覆
Hi Aisah, Thank you for choosing to stay with CitiClub Hotel. We are delighted to see you had anenjoyable stay. A warm welcome awaits your next stay.Warm Regards,CitiClub Hotel

6/10 一般般

Phil

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

6/10 一般般

Robert

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 5 晚

8/10 不錯哦

Georgia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was lovely overall.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Chinatsu

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
次メルボルンに来た時もここに泊まりたいと思います！！！
於 2024 年 3 月住了 3 晚
Citiclub Hotel 於 2024年3月16日回覆
Thank you so much for considering staying with us again on your next trip to Melbourne! We truly appreciate your loyalty and your willingness to give us another chance.

10/10 有夠讚

Logan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Very nice room for a low price
於 2024 年 2 月住了 4 晚
Citiclub Hotel 於 2024年3月16日回覆
Thanks for taking the time to share your prestigious opinion on Citiclub Hotel. We take pride in giving outstanding customer service and are overjoyed to receive your compliments and appreciation.

8/10 不錯哦

Monica

喜歡：整潔度和員工素質
Excellent reasonably priced accommodation in the heart of the city. The staff were fantastic. Security was good as they locked main doors at 8pm and entry was then only right into a secure foyer. Excellent restaurants and cafes were just a few steps away. Trams in the city are free which was very handy. Rooms were basic but I'd thoroughly recommend this accommodation.
於 2024 年 2 月住了 4 晚
Citiclub hotel 於 2024年2月26日回覆
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our accommodation to be excellent, reasonably priced, and well-located in the heart of the city.It's fantastic to know that you enjoyed the attentive service from our staff and felt secure with our effective security measures. We're also pleased that the proximity to excellent restaurants and cafes, as well as the convenience of free trams in the city, added to the overall positive experience.Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.

8/10 不錯哦

Dianne

於 2024 年 1 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your 8/10 rating on Hotels.com! We're delighted you enjoyed your stay at Citiclub Hotel. Your feedback is valuable, and we'll continue striving to enhance our guests' experiences. We look forward to welcoming you back for another great stay!

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The king deluxe room really suited the needs for myself my husband and my son, who was very comfortable in a separate room on the sofa bed. Large enough for all of us to spend 5 days in close contact with each other without getting in each others way.
於 2024 年 1 月住了 4 晚
JT 於 2024年2月1日回覆
Thank you for your 5/5 review! We're thrilled to hear that our King Deluxe Room met the needs of your family, providing comfort and space for your 5-day stay. It's wonderful to know that you all enjoyed your time with us. We hope to welcome you back soon!

8/10 不錯哦

RIEKO

團體旅遊
便利な場所。少し騒音は気になったがよかった
於 2024 年 1 月住了 5 晚
JT 於 2024年2月1日回覆
Thank you for your 4/5 review! We appreciate your positive comments about our convenient location. We apologize for any noise concerns and hope it didn't significantly impact your stay. We look forward to welcoming you again and providing an even better experience.

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
The female front desk staff is polite, friendly and helpful. However, the other male staff I met in the evening was very rude. The room was clean and quite spacious compare to other budget hotels. Big screen TV is best thing. Music from the pub downstairs was very loud. I could hear the beat goes boom boom until 4am.
於 2024 年 1 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive comments about our female front desk staff, cleanliness, and spacious rooms. We apologize for any inconvenience caused by the loud music from the pub. We'll address the issue with our team to ensure a better experience in the future.

8/10 不錯哦

Matt

喜歡：整潔度、員工素質和住宿環境和硬體
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

8/10 不錯哦

Caroline

喜歡：整潔度
Shower
於 2024 年 1 月住了 2 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

10/10 有夠讚

Erich

於 2024 年 1 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

6/10 一般般

Beth

於 2024 年 1 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

8/10 不錯哦

Richard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

10/10 有夠讚

Erich

於 2024 年 1 月住了 2 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

10/10 有夠讚

Katrina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

2/10 很糟糕

Nam

於 2024 年 1 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

8/10 不錯哦

Vezen

於 2023 年 12 月住了 1 晚
JT 於 2024年2月1日回覆
Thank you for your feedback. We appreciate your positive rating. We look forward to welcoming you back for an even better stay.

10/10 有夠讚

Junghwan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very 👍
於 2023 年 12 月住了 3 晚
Citiclub Hotel 於 2024年1月5日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

8/10 不錯哦

peter Anthony

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Citiclub Hotel 於 2024年1月5日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

4/10 不太好

James

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Cleaning of room was not good. No way to clean cups. Bed made poorly. Towels left unclean for multiple days
於 2023 年 12 月住了 5 晚
jt 於 2024年1月8日回覆
Thank you for bringing your concerns to our attention. We apologize for the lapses in cleanliness you experienced during your stay. Rest assured, we take your feedback seriously, and our housekeeping team will address these issues promptly. We appreciate your understanding and hope to have the opportunity to improve your impression in the future.

8/10 不錯哦

Michael

喜歡：整潔度和員工素質
於 2023 年 12 月住了 1 晚
Citiclub Hotel 於 2024年1月5日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

10/10 有夠讚

Felicity

喜歡：整潔度、員工素質和住宿環境和硬體
Easy to find - good value
於 2023 年 12 月住了 1 晚
Citiclub Hotel 於 2024年1月5日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

8/10 不錯哦

Paul

於 2023 年 12 月住了 1 晚
Citiclub Hotel 於 2023年12月22日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

10/10 有夠讚

Maggie

於 2023 年 12 月住了 3 晚
Citiclub Hotel 於 2023年12月22日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

8/10 不錯哦

Gayle

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Love the location of this hotel. It was a Wednesday night so we didn't have to worry about noise from the nightclub above.
於 2023 年 12 月住了 1 晚
citiclub hotel 於 2023年12月18日回覆
Thank you for the review and recommendation of our property and services. I am delighted to read about our amazing location. We look forward to seeing you at our hotel again in the future.

6/10 一般般

Mary

於 2023 年 12 月住了 1 晚
Citiclub Hotel 於 2023年12月18日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A good interlude.
Just what we needed. We will come again.
於 2023 年 12 月住了 3 晚
Citiclub Hotel 於 2023年12月18日回覆
Thank you for taking the time to review our hotel. We appreciate the time you have taken to provide feedback and hope to have the chance to welcome you back again in the future.Warm wishes

10/10 有夠讚

Mikah

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
CitiClub Hotel 於 2024年2月16日回覆
Hi Mikah, Thank you for staying with CitiClub Hotel. We look forward to welcoming you back for another enjoyable stay. Kind Regards,CitiClub Hotel