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Swissôtel Makkah

5.0 star property
Swissôtel Makkah offers a perfect blend of modern comfort and spiritual tradition, with gardens providing peaceful moments away from the sacred bustle

Choose dates to view prices

Travelers find comfort at Swissôtel Makkah in the holy city's heart. The property features a shopping mall, garden, and free in-room WiFi. Start your day with breakfast before visiting nearby landmarks like Abraj Al-Bait Towers and Kaaba, with multilingual staff ready to assist.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is NT$5,019
NT$6,061 total
includes taxes & fees
Jun 14 - Jun 15
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8.6 out of 10, Excellent, 1,001 reviews
The price is NT$5,019
NT$6,061 total
includes taxes & fees
Jun 12 - Jun 13
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Swissôtel Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swissôtel Makkah?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 2026/6/14 start from NT$5,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Swissôtel Makkah?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Swissôtel Makkah?

Check-out is at noon.

Does Swissôtel Makkah provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 800 per vehicle applies.

Where is Swissôtel Makkah located?

Located in Makkah City Center, this luxury hotel is within a 10-minute walk of Great Mosque of Makkah, The Clock Towers, and Well of Zamzam. Kaaba and King Fahad Gate are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 750 out of 1024 reviews
Rating 8 - Good. 153 out of 1024 reviews
Rating 6 - Okay. 61 out of 1024 reviews
Rating 4 - Poor. 19 out of 1024 reviews
Rating 2 - Terrible. 41 out of 1024 reviews

Reviews

Verified

8/10 Good

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and good variety of food lovely smell of hotel and a comfortable stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

FARID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Location is amazing, huge breakfast buffet
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , staff is amazing,
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Meals were great, very friendly staff and convenient location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, perfect location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was the best and breakfast was top notch!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice and excellent location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hafizur

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, the staff were friendly and welcoming.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service
Room is clean. Staff was always very helpful. Access to the clock tower malls and food courts from inside the hotel lobby. And the Haram is in walking distance.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Raheela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was great too
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sidrah

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff, excellent stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Fakhri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location Helpful staff reception and security guards Friendly and helpful Food was good Room were exactly like pictures Clean and room service came everyday for cleaning and asked what we need
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities
Easy check-in, great location close to the haram, breakfast buffet was delicious. Kind and helpful staff. Can’t recommend enough.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hizam Nagi

Liked: Cleanliness, amenities, property conditions & facilities
Great staff friendly quick service really 5 stars
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Shad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and freshly cooked food
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, nice room nice stuff nice food and very near to haram
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, amenities
The view was beautiful The cleaning staff was amazing
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Mohammad S

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and lot of options for breakfast for buffet. Little expensive.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities
Hotel was perfect The Kabaa View room was amazing An amazing experience that I will never forget
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities
Clean rooms, amazing staff and restaurants had wide variety
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Staff and roomkeepers were very helpful, especially Nazmul
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Amr

Liked: Cleanliness, amenities, property conditions & facilities
Great service and location, near the Masjid al Haram and an elevator away from the Clocktower.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
excellent location. room condition excellent. staff very friendly. breakfast very good. 2nd time i stayed here and will stay here again next time
Stayed 3 nights in Jan 2026