Find hotels near Maze, Waynesville from NT$2,674

"Very clean and nice"

"No breakfast like it was advertising"

"The hotel is awesome but the staff really make the experience pleasant. We felt at home from the minute we walked through the front door. There is plenty of free parking and the area is close to a beautiful park. The breakfast is open to 10:00 AM which means I don’t have to set an alarm to get up and have some food. Rinn checked us in and kept a close watch to make sure we had everything needed for a comfortable stay. Andrea took over and was also super helpful and always with a big smile! Overall a wonderful experience"

"Clean room , comfortable bed nice pool and close safe parking lot ."

"Good choice for work travel."

"Nice breakfast and clean room."

"Property amenities were good. Eating options nearby. Only complaint was the hallways and elevator smelled awful musty."

"My king bed room was fine. It’s just the rest of the place that looks a bit worn. There are big rig trucks parked on one side of the hotel, and when I got there, someone was blasting music while cleaning out his car and the people next to him were grilling in the parking lot. The common spaces smelled a bit of cigarettes and there isn’t an elevator to the second floor. The vibe didn’t make me feel totally comfortable but I was fine once in the room. It was clean and quiet."

"When I first checked in, I was put in room 306, and it was dirty. It didn’t look like it had been properly cleaned at all. I actually took pictures because I couldn’t believe the condition it was in. I ended up being moved to room 103, but no one apologized or really acknowledged the inconvenience, which didn’t sit right with me. After that, things still didn’t improve. I didn’t receive any housekeeping services the entire time I was there. My room was never cleaned, and I also have pictures to show that. It just felt like I wasn’t being taken care of as a guest at all. Then on top of everything, my key card stopped working because my reservation was ended early without anyone telling me. My stay wasn’t supposed to end until today, so being locked out and having to go get access again was really frustrating. Overall, this has been the worst experience I’ve had at Extended Stay America, and I don’t feel like the service matched what I paid for. I would really like to request a refund because of everything that happened."