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Awanoyu

3.5 star property
Travelers rejuvenate with therapeutic spa treatments and a relaxing soak in mineral hot springs at this peaceful wellness retreat

Choose dates to view prices

Awanoyu offers a perfect setting for relaxation with its indoor mineral hot spring (onsen). Visitors can book a therapeutic massage to ease tired muscles or stop by the on-site coffee shop/cafe for refreshments. The spa consistently earns positive reviews from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Housekeeping
The current price is NT$14,074
NT$15,541 total
Jun 9 - Jun 10
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 10:30 AM to 2:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not permitted at this adults-only property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Frequently asked questions

Is Awanoyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Awanoyu?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Awanoyu on 2026/6/9 start from NT$14,074, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Awanoyu?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Awanoyu?

Check-out is at 10 AM.

Where is Awanoyu located?

Situated in Matsumoto, this ryokan is 3 mi (4.9 km) from Mt. Norikura Snow Resort and within 6 mi (10 km) of Chubu-Sangaku National Park and Ichinose Meadow. Yoshigoro Falls and Ushidome Pond are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 30 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

Reviews