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Reviews of Le Portage

3 out of 5
Le Portage
1681, avenue du Phare Ouest, Matane, QC

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 127 reviews" "
Rating 8 - Good. 46 out of 127 reviews" "
Rating 6 - Okay. 7 out of 127 reviews" "
Rating 4 - Poor. 7 out of 127 reviews" "
Rating 2 - Terrible. 7 out of 127 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Stayed 1 night in Oct 2023
Response from L'équipe du Motel Le Portage on 2023/11/9
Merci d'avoir pris le temps de nous laisser votre avis.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from L'équipe du Motel le Portage on 2023/10/20
Nous vous remercions d'avoir pris le temps de nous laisser votre évaluation.

10/10 Excellent

Hadar, Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, and conveniently located near ferry terminal.
Stayed 1 night in Aug 2023
Response from Le Portage Team on 2023/8/30
Thank you for taking the time to leave us your review. It's important to us.

10/10 Excellent

Mélanie

Stayed 2 nights in Aug 2023
Response from L'équipe du Motel le Portage on 2023/8/28
Nous vous remercions d,avoir pris le temps de nous laisser votre avis. C'est important pour nous.

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
the room was decently clean, strong smell of cleaning chemicals. noisy as it is right by the road but overall not bad :)
Response from L'équipe du Motel Le Portage on 2023/8/6
Merci d'avoir pris le temps de nous laisser votre commentaire. Pour un prochian séjour, demandez une chambre à l'arrière.

2/10 Terrible

MAGDALEN

Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from L'équipe du Motel Le Portage on 2023/7/25
Bonjour, Nous aimerions connaitre les points qui ont fait en sorte que votre expérience ait été négative.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient for catching the ferry.
Stayed 1 night in Jun 2023
Response from L'équipe du Motel Le Portage on 2023/7/3
Nous vous remercions d'avoir pris le temps de nous laisser votre commentaire.

10/10 Excellent

Francois

Stayed 1 night in Jun 2023
Response from L'équipe du Motel Le Portage on 2023/7/3
Nous vous remercions de votre commentaire.

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in May 2023
Response from L'équipe du Portage on 2023/5/22
Thank you. We appreciate.

8/10 Good

martin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the winter
Stayed 2 nights in Mar 2023
Response from L'équipe du Portage on 2023/3/20
We appreciate.

8/10 Good

Everett

Stayed 1 night in Oct 2022
Response from Denis on 2022/10/20
Merci au nom de notre équipe

8/10 Good

Pat

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The stay at the room was very nice but no air conditioning and with window open the road traffic was very loud
Stayed 1 night in Aug 2022

6/10 Okay

Audrey

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2022

10/10 Excellent

Fiona

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the sheets and how clean it was
Stayed 1 night in Jul 2022
Response from Le Portage Team on 2022/7/19
Thank you very much. We appreciate your comment.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good amenities, convenient.
Stayed 1 night in Sep 2021

10/10 Excellent

tracey

Traveled with partner
Liked: Cleanliness, staff & service
Liked it all
Stayed 1 night in Sep 2021

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay for a short visit. The room was very clean. The beds were to firm for my liking. Parking was convenient. The girl at the desk was very friendly. There is no A/C so it was pretty warm in the room. They did have a fan in the room but it wasn’t enough to cool us down. All together it was ok.
Stayed 1 night in Aug 2021

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Falardeau

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Chambre propre mais tuyau qui coule pas d air climatisée très très bruyant personnel nonchaland
Stayed 1 night in Aug 2021

8/10 Good

Gilles

Stayed 1 night in Aug 2021

2/10 Terrible

Richard

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portage in matane
Good place, not too expensive for the accommodations, the wall are a bit thin though and it is east to hear your neighbours talking.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping didn't knock and stormed into room at 8am!!! Hotel management denied and did nothing.
Stayed 1 night in Aug 2021

8/10 Good

André

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
À la réception, nous avons été bien servi. La chambre était bien. En été sans la climatisation, ce n’est pas vraiment idéal. Situé sur la route 132 vous imaginez que c’est très bruyant parce que pour avoir de l’air, il fallait ouvrir la fenêtre. Aucun service à notre chambre pour la seconde journée. Je comprends que en temps de COVID , le personnel est restreint. Pour ce que le Portage offrait le prix de la chambre est au-delà de que ça vaut. Nous y retournerons jamais,👎 André Blouin
Stayed 2 nights in Aug 2021

6/10 Okay

Amelia

Stayed 1 night in Aug 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than I expected,seems renovated recently and not very noisy at night
Stayed 1 night in Aug 2021
Response from Motel Le Portage on 2021/8/5
Thank you

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Was a bit noisy, and a bit humid in the room, would have live a A/C Very spacious room!
Stayed 1 night in Jul 2021
Response from Motel Le Portage on 2021/8/5
Thank you

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Motel Le Portage on 2021/8/5
Merci

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from L’équipe du Motel Le Portage on 2021/7/27
Merci beaucoup !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon motel économique. Très propre.
Stayed 1 night in Jul 2021
Response from L'équipe du Portage on 2021/7/26
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean rooms
Stayed 1 night in Jul 2021
Response from Motel Le Portage on 2021/7/22
Thank you

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jul 2021
Response from L'équipe du Portage on 2021/7/16
Thank you !

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 rooms in this hotel through expedia and got the confirmation. When i went to the hotel they said i booked only one even after i showed the booking and asked me to checkin in another hotel which is way expensive and a bad hotel. With kids and its almost 9 pm didnt have a choice to find another hotel at the time. I will never book a room in this hotel again. Cheaters!!!!!!!!
Stayed 1 night in Jul 2021

8/10 Good

mathieu

Liked: Staff & service
Très bien!!
Stayed 1 night in Nov 2023

10/10 Excellent

Sylvain

Stayed 1 night in Oct 2023
Response from L'équipe du Motel Le Portage on 2023/11/9
Merci davoir pris le temps de nous laisser votre avis.

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from L'équipe du Motel le Portage on 2023/10/20
Nous vous remercions d'avoir pris le temps de nous laisser votre évaluation.

10/10 Excellent

Rino

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre et très bonne nourriture au restaurant
Stayed 2 nights in Oct 2023
Response from L'équipe du Motel le Portage on 2023/10/20
Nous vous remercions d'avoir pris le temps de nous laisser votre évaluation.

8/10 Good

Francine

Stayed 2 nights in Sep 2023
Response from L'équipe du Motel le Portage on 2023/10/20
Nous vous remercions d'avoir pris le temps de nous laisser votre évaluation.

8/10 Good

MICHEL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pour un court séjour c'est correct. Ras
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/9/8
NOus vous remercions d'avoir pris le temps de nous laisser votre avis.

8/10 Good

Émilienne

Traveled with family
Liked: Cleanliness, staff & service, amenities
C'est très bien
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/9/8
NOus vous remercions d'avoir pris le temps de nous laisser votre avis.

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/9/8
NOus vous remercions d'avoir pris le temps de nous laisser votre avis.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très accessible à moto. Grande chambre et lit confortable!
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/8/30
Nous vous remercions d'avoir pris le temps de nous laisser votre évaluation. C'est important pour nous.

10/10 Excellent

jean rock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très content
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/8/22
Nous vous remercions d'avoir pris le temps de nous laisser votre commentaire.

2/10 Terrible

Helene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Les draps ont du etre changés la reception est venue les changer on a aidé le garçon a faire le lit. Le robinet de la salle de bain coulait ce motel aurait besoin d'un peu d'amour. Mais ce matin le proprietaire nous a remb au complet notre nuit et il s'est excusé pour cet inconvenient
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/8/22
Nous sommes vraiment désolés pour cet inconvénient. Un suivi constructif a été fait auprès de l'équipe de maintenance pour éviter que cela se reproduise.

10/10 Excellent

Luc

Stayed 2 nights in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/9/8
NOus vous remercions d'avoir pris le temps de nous laisser votre avis.

2/10 Terrible

Yves

Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/9/8
Nous aimerions savoir en quoi votre expérience à notre établissement a été négative.

2/10 Terrible

Lucas

Traveled with partner
Disliked: Amenities
Par deux reprises le personnel est entré dans la chambre alors que nous étions toujours là. (9h am) Le lit est très dure et aucune insonorisation était présente,
Stayed 1 night in Aug 2023
Response from L'équipe du Motel Le Portage on 2023/8/17
Je vous remercie de nous avoir signalé ce problème. Un suivi a été fait. Je vous prie d'accepter mes excuses pour le désagrément occasionné.

6/10 Okay

Julie

Disliked: Staff & service, property conditions & facilities
Il aurait fallu demander une chambre climatisée, par défaut, elles ne le sont pas !!!
Stayed 1 night in Jul 2023
Response from L'équipe du Motel Le Portage on 2023/8/17
Nous vous remercions de nous avoir laisser votre commentaire. Effectivement, il faut mentionné pour chambre avec air climatisé .