Matama Hot Springs Tours

The property is managed by a management company, and unfortunately, we did not feel very welcome during our stay, as there were several restrictions on the use of certain amenities. This created an uncomfortable atmosphere. The most disappointing aspect was the limited provision of essential items. For example, as a group of 11 staying for four nights, we were only provided with two rolls of toilet tissue per toilet (there are two toilets in the property), and no additional garbage bags were supplied. The host advised us to purchase these items ourselves if needed. I did not expect to have to buy basic necessities like toilet tissue while traveling, but this was the case during our stay.

わからないことをメッセージすると、迅速に対応していただいて、わかりやすかったです。 家族で楽しく過ごさせてもらいました‼︎