Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Ayana
於 2023 年 11 月住了 5 晚
10/10 有夠讚
Florence
2023年3月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Florence
於 2023 年 3 月住了 1 晚
10/10 有夠讚
Kathy,altamonte springs
2023年2月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Relaxing
Kathy
於 2023 年 2 月住了 1 晚
6/10 一般般
Merrill
團體旅遊
2022年7月23日
喜歡:整潔度
Riad could be 5 star, but Ayoub is the best!!
Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Merrill
於 2022 年 7 月住了 4 晚
10/10 有夠讚
nitsan
2019年9月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nitsan
於 2019 年 9 月住了 1 晚
10/10 有夠讚
Antonin
2019年9月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Juste parfait
Tout a été parfait.
Le personnel est exceptionnel ainsi que l'hôtel.. Juste magnifique.
Antonin
於 2019 年 8 月住了 8 晚
10/10 有夠讚
真實旅客
2019年8月19日
喜歡:整潔度、員工素質和設施服務
Le calme de l établissement, la décoration soigné, petite piscine mais très utile, le tout dans un quartier retiré et sécurisé
真實旅客
於 2019 年 8 月住了 4 晚
8/10 不錯哦
AMYN-MOHAMED
2019年7月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
AMYN-MOHAMED
於 2019 年 7 月住了 1 晚
8/10 不錯哦
Arnaud
情侶出遊
2019年5月27日
喜歡:整潔度、員工素質和設施服務
Établissement propre et entretenu tous les jours. Changement des tapis lorsque nous y etions. La salle de bain de notre chambre est à revoir : robinetterie , douche.