龐巴爾侯爵廣場 (LIS) 附近飯店 | 熱門住宿限時優惠 NT$3,026 起

"食物太完美了"

"非常好，非常整潔酒店員工很樂意幫忙"

"New and clean. There is no desk."

"Our stay was really bad. When we found cockroaches the 2nd time, we made a complaint to the front-desk again and asked for a room change. The front-desk attendant, showing no sympathy at all, immediately excused that a room change could not be arranged because the hotel was full. We asked her for an acceptable solution but had to leave because of our scheduled visit. We came back at night and asked for an update. The front-desk attendant called someone to get an update, showing his sympathy, and then affirmed that we could change a room ANY TIME on the next day. In the morning of that day, we asked the front-desk attendant whom we made the complaint the details of the room change, which was supposed to be properly arranged. Once again, she was very straight, showing no sympathy at all (not even a smile), and said that the room change could only be arranged after noon, the official checkout time, rather than ANY TIME as committed. We mentioned that this was not possible as we had some arrangements. We were really doubtful that for a hotel with almost 100 rooms, there must be someone who checks out early. She neglected our doubt and simply suggested us to pack our stuff so that their staff members could move our stuff to the other room, without considering that travelers had tight schedules and could not spare time to pack and unpack. Without any acceptable solution, we had to stay in the same room, with cockroaches."

"The infrasture is horriable"

"Good location. "

"Excellent location and cleanliness. Much better if staff has more compassionate at work. Suggest the staff at counter preparing omelette can make sunny eggs also, instead saying no but asking them to get them on plates but actually none instead, and collect city tax upon checking-in rather than checking out to expedite the process. "