Front desk Tomas worst people person
Jimmy at front door was the best in staff for sure.
7021 upon arrival.... kitchen faucet flooding counter. Dirty including hot tub that doesn't work. WD door broken. Carpet gross. Tub gross. Window inspection decals still on windows with algae growing on outside of windows. Front desk would not charge out the villa.
sean
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Corey
2025 年 7 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
The resort is amazing, my family and I had no complaints. We wish we could of stayed longer.
Corey
於 2025 年 7 月住了 3 晚
6/10 一般般
Gloria
2025 年 7 月 22 日
喜歡:員工素質和住宿環境和硬體
Overall it was a fun time. We were disappointed in our condo, though. We had requested a room with two double or queen beds for a family with two young children, but didn't get it. So four people slept in a king bed downstairs. I made the request several times before our stay. Three other families we went with all had the two beds in one of the rooms and only one actually needed it. Also there were several things wrong in the condo, only one very small pot, very limited utensils and pots and pans, the shower knob in the master bath was real hard to turn on and the soap and shampoo containers were on the floor making it hard to use for an adult.It definitely needed some minor repairs.
I was very impressed with the staff, though. They were all very friendly and worked hard to accommodate. I would come back but would not book that condo.
Gloria
於 2025 年 7 月住了 5 晚
8/10 不錯哦
john
家庭旅遊
2025 年 7 月 17 日
喜歡:員工素質和住宿環境和硬體
Decent property but not worth the price. Wasn’t very clean. Limited activities. Things close too early. Staff rude. Stayed there hoping for a better experience. Will not return.
john
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Rafael
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was 5 star
Rafael
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Thomas
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Family had a great time! Staff was outstanding.
Thomas
於 2025 年 6 月住了 7 晚
8/10 不錯哦
sarahy
家庭旅遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lo que no me gusto fue que habia un solo carrito disponible para trasportar a las personas que solo caben 5 ,el lugar es muy grande y el clima es muy caliente para caminar tanto por ende hay que caminar mucho ,además tienes que parquear donde encuentres siempre era lejos de donde me quedaba
sarahy
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jay
親子旅遊
2025 年 6 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent
Jay
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Katiuska
2025 年 6 月 29 日
喜歡:整潔度
Katiuska
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Antonio
2025 年 6 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Antonio
於 2025 年 6 月住了 7 晚
8/10 不錯哦
Dennis Gregory
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful place to Vacation. Did some fishing and had a great catch. Very relaxing and enjoying the Sun the Lagoon was very pretty too!
Dennis Gregory
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Irma,Hialeah
2025 年 6 月 22 日
喜歡:整潔度和住宿環境和硬體
Beautiful
Irma
於 2025 年 6 月住了 2 晚
10/10 有夠讚
ana
家庭旅遊
2025 年 6 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
.
ana
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Luis
親子旅遊
2025 年 6 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We truly enjoyed our stay at the property. The main hotel was beautifully decorated, and the food at both restaurants was excellent. The staff was kind and friendly. However, we stayed in the “Sunset Villas,” and unfortunately, the unit we were in was not in the best condition and felt extremely outdated. The bathtub was partially clogged, causing the water to drain slowly. Additionally, everything was quite dusty, and the carpet on the stairs was stained.
Luis
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Debora
2025 年 5 月 31 日
Debora
於 2025 年 5 月住了 4 晚
6/10 一般般
Anna
親子旅遊
2025 年 5 月 31 日
喜歡:整潔度
Overall pools were great as was the location. Staff were friendly and it was very good for kids. Children’s area was fun for kids but very run down. I believe they are replacing the splash pad soon so this may improve. I was disappointed in the quality of the room. Our unit had cracked furniture with many water stains. The carpet was pulling up and there were insufficient pots and pans for cooking.
Anna
於 2025 年 5 月住了 8 晚
10/10 有夠讚
Todd
2025 年 5 月 30 日
喜歡:整潔度和員工素質
Todd
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Rafael
2025 年 5 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Espectácular
Rafael
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Yajaira
家庭旅遊
2025 年 5 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
Our family had an amazing time and everyone was extremely nice. Beautiful scenery.
Yajaira
於 2025 年 5 月住了 2 晚
6/10 一般般
Yakquelina
團體旅遊, 家庭旅遊
2025 年 5 月 26 日
Rooms are outdated, the pool/lagoon area is very crowded and loud as well as the breakfast cafe. If you are looking for a quiet place to relax, this is not the one.
Yakquelina
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Nely
家庭旅遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bastante confortable y muy bueno para ir en familia