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馬尼拉金鳳凰飯店的評分

4 out of 5
馬尼拉金鳳凰飯店
Oceanaire Bldg, Sunrise Drive, CBP D Macapagal, Pasay, Manila

評論

7.8

不錯哦

10 分，有夠讚；987 則評論中有 377 則" "
8 分，不錯哦；987 則評論中有 304 則" "
6 分，一般般；987 則評論中有 173 則" "
4 分，不太好；987 則評論中有 77 則" "
2 分，很糟糕；987 則評論中有 56 則" "

7.8/10

整潔度

8.2/10

員工素質

7.6/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Pik Sum

喜歡：整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

Pik Sum

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間整潔，浴室花灑水壓ok，房間有拖鞋，浴室用品質量ok，有免費樽裝水。早餐要求不高的話選擇足夠，不差，整體都幾滿意，就是wifi 信號差。

8/10 不錯哦

Raymond

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
everything ok except breakfast sometimes no hot water, tables no ones clean, water on the ground, no one clean
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Raymond

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lift failure, need to wait very long
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Raymond

於 2023 年 9 月住了 4 晚
Guest Relations Office 於 2023年9月29日回覆
Dear Raymond,We appreciate you for taking time to review Golden Phoenix Hotel Manila. We are looking forward to welcome you again here on your next visit.Sincerely,Guest Relations Office

6/10 一般般

Raymond

商務旅客
喜歡：住宿環境和硬體和客房舒適度
Restaurant - food supply - cleanliness - service Much more to improve Or don’t buy the breakfast service
於 2023 年 9 月住了 3 晚
Guest Relations Office 於 2023年9月29日回覆
Dear Raymond,We appreciate you for taking time to review Golden Phoenix Hotel Manila. We value our guests who are keen to details and taking time to review which helps us to improve our services. Please be assured that your concerns are being forwarded to relevant department for their swift action. We are grateful for your understanding and we look forward on your next visit.Sincerely,Guest Relations Office

2/10 很糟糕

Ke dong john

不喜歡：整潔度
於 2023 年 8 月住了 7 晚

10/10 有夠讚

YUNGCHENG

於 2023 年 8 月住了 1 晚

4/10 不太好

WEI-CHIEH

不喜歡：設施服務和住宿環境和硬體
於 2023 年 1 月住了 1 晚

10/10 有夠讚

YIN-HENG

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
良好的住宿體驗
附近很多大陸人，樓上感覺像是集合式住宅，需要先搭手扶梯到2F才能再搭電梯上樓，房間內蠻乾淨的，但我浴室內的shampoo擠不出來，因為太累了所以沒有反應給飯店，整體上算是ok。
於 2020 年 2 月住了 1 晚
resa 於 2020年2月14日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 4 晚
VON 於 2019年10月30日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 5 晚
VON 於 2019年8月22日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

10/10 有夠讚

YU-TING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的選擇
位置好，室內空間大，但內裝普通
於 2019 年 8 月住了 4 晚
VON 於 2019年8月22日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

10/10 有夠讚

YU-TING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 5 晚
von 於 2019年8月11日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

8/10 不錯哦

Yuen yee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
VON 於 2019年8月8日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

2/10 很糟糕

TING HSUAN

不喜歡：整潔度、住宿環境和硬體和客房舒適度
非常差的飯店
浴巾毛巾超極可怕，像抹布一樣，都是灰色的。廁所洗手台上還有螞蟻，水槽水不太通。淋浴水很小。
於 2019 年 5 月住了 3 晚
von 於 2019年6月14日回覆
Thank you so much we look forward in welcoming you and your guest here at Golden Phoenix Hotel Manila.

8/10 不錯哦

Clinton，Santa Rita GU

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was pleasant. Room was comfortable.
於 2024 年 4 月住了 9 晚

10/10 有夠讚

Mark

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just for rest, returning home from something in Manilla
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Gilberto

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was what I was looking for
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Bingle B.

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is old and deteriorating. The pictures are very different. The wallpapers in the room are peeling, there’s crack in the toilet bowl, there was a smell of cigarette. Worse, parking is only for limited slots only. When we went out and return, no available parking and I had to demand for assistance. Not to mention that the aircon was barely working. I will not choose this hotel again.
於 2024 年 4 月住了 1 晚

4/10 不太好

Marco

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hallo zusammen, das Hotel war sehr schlecht gedämmt, man konnte alles von draußen hören. Die Kissen und das Bett waren extrem hart. Der Pool war unterdurchschnittlich und nicht sauber. Das personal war auch nicht gerade nett, sie haben unser Gepäck nicht hoch gebracht und auch nicht den Weg gezeigt. Das Frühstück war in Ordnung somit 2 Sterne sonst würde ich ich nur einen geben. Für das Geld kriegst man bestimmt was besseres.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Richie，Santa Maria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Jonathan Emmanuel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 4 月住了 4 晚

8/10 不錯哦

clayton

情侶出遊, 團體旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
The hotel is located in a great location within close walking distance to the Mall of Asia. The hotel has a covered parking garage located behind the hotel which you have to access by driving around the block but, once there the security staff will assist you and register your guest parking. It’s a short walk to hotel elevator but, once inside the hotel it is rather confusing to find the front desk lobby due to lack of visible directions or signage. The hotels garage elevator does not go to the ground floor even though there is a “G” button inside the elevator and will automatically stop on the 2nd floor. Upon exiting we found another set of elevators but, they do not go to the lobby as well. A guest directed us to walk in the opposite direction towards a restaurant on the 2nd floor and from there to take the escalators down to the lobby. You will also need to take the same escalators up to the 2nd floor to take yet a different elevator to go up to your hotel wing. The hotel pool looked a bit stained so we opted to pass on swimming. The hotel’s gym is accessed by walking through the hotel’s restaurant which is strange as you walk by other guests who are eating. The gym was very disappointing as the few equipment they had was broken and the air conditioning was also broken. On a positive note, breakfast buffet was good with many choices including fresh fruit. The staff was friendly and helpful so hopefully the hotel will improve and address some of the issues.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Rodney

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was so nice and friendly. The breakfast buffet was also a great way to start the day. The rooms were super clean and neat.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Sander

情侶出遊
The staff is very friendly and helpful. I ordered food for room service golden spice restaurant The food came late and cold very disappointed.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

??

喜歡：整潔度、設施服務和住宿環境和硬體
공항과 sm of arena와 가까워 편리했음 다만 청소나 타월 휴지 리필이 잘이루어지지않아 불편함
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Tien

This property is an affordable option to be in Manila & next to MOA
於 2024 年 4 月住了 2 晚

8/10 不錯哦

BENJAMIN

Very clean !
於 2024 年 3 月住了 7 晚

6/10 一般般

amable

於 2024 年 3 月住了 1 晚

6/10 一般般

Johnny

情侶出遊
喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
The hotel is fine but there are some points that make the stay less pleasant. For instance, the room is only cleaned the moment you check in. As a result, we had to wait an hour in the loby before we could go to the room. It was indicated several times that it was going to take a maximum of 10 min. But it ended up being an hour. The room was neat, spacious and clean. However, the windows were full of descriptions (with marker) and the balustrade was full of cigarettes and leftover noodles. Not really attractive to look at. Nothing was done about this after a report. The location is fine, within walking distance of Asia Mall and other attractions.
於 2024 年 3 月住了 3 晚

6/10 一般般

Toni

團體旅遊
喜歡：整潔度和員工素質
Ok
於 2024 年 3 月住了 7 晚

4/10 不太好

Michael

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Roach motel. Room had roaches constantly. Was a horrible experience.
於 2024 年 3 月住了 2 晚

6/10 一般般

robert

於 2024 年 3 月住了 2 晚

2/10 很糟糕

Samer

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Found roach in bathrooms 2 days in row, i only stayed here 2 nights. Ac was working weak. Called they tried the first time didnt work n got tired of complaining so i just said whatever, plus i had the suite room staying in 7th floor n they wanna charge me more money cuz i got there early, other hotels in area didn't charge me that, will i stay here again? Definitely not
於 2024 年 3 月住了 2 晚

2/10 很糟糕

William

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The staff was friendly and it in a nice area. We had room 701. The minute we walked in you could see the wall paper stained and peeling off all the walls in the living room. We found roaches in the bedroom and bathroom. We immediately left the room and moved to a better hotel. This could be a great hotel is the owner would fix up the room. This hotel would be closed by the health department if it was in the USA.
於 2024 年 3 月住了 2 晚

6/10 一般般

Aaron

家庭旅遊
Everything average.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Rolly

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Like:Close proximity to MOA. Good selections of buffet breakfast, and varies everyday we were there. Staffs were helpful and cordial. Room is clean and bed is comfortable, and able to sleep well. Dislike: smell of cigarette smoke on the 7th floor, and coffee during breakfast tasted light.
於 2024 年 3 月住了 3 晚

6/10 一般般

Jennifer

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Eugene

喜歡：員工素質
不喜歡：住宿環境和硬體
Lobby is hot. Room is a little old and they beed to upgrade or deep clean the furnifures.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Raymond

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

4/10 不太好

VIRGINIA，spring valley

不喜歡：整潔度和住宿環境和硬體
Good location but hotel rooms are outdated specially the bathrooms
於 2024 年 2 月住了 2 晚

4/10 不太好

VIRGINIA，spring valley

不喜歡：住宿環境和硬體
Property is convenient to the airport.and shopping area.
於 2024 年 2 月住了 1 晚

6/10 一般般

Maria Rizalinda

不喜歡：整潔度
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Francia

於 2024 年 2 月住了 1 晚

6/10 一般般

Robert

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：住宿環境和硬體
The location is good close to mall of Asia and airport. Outside smells like urine and human waste if you walk to the mall of Asia. In hotel escalators didn’t work and half of the elevators were not working. Had to wait an hour after check in time to get into room dues to not being cleaned. Room key didn’t work a few times so had to get reprogrammed a few times.
於 2024 年 2 月住了 2 晚

4/10 不太好

Wayne

不喜歡：住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Ariane Pineda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean.
於 2024 年 2 月住了 8 晚

8/10 不錯哦

Mary Anne，Somerset

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great but little bugs come out from the bathroom shower sinks. Otherwise, all is well. Loved the location and affordable price. The rooms are spacious and breakfast are so good.
於 2024 年 1 月住了 6 晚

10/10 有夠讚

RYAN

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome place and location. Great breakfast
於 2024 年 2 月住了 2 晚