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Sanctuary Hotel

3.5 star property
Start your day off right in style. Savor flavors from around the world at our restaurants or unwind on our rooftop oasis.

Choose dates to view prices

In the heart of the city, Sanctuary Hotel welcomes you with a free breakfast buffet and stunning views from the rooftop terrace. Enjoy local and international cuisine at one of two on-site restaurants, or relax with dry cleaning/laundry services, a bar, coffee shop/cafe and free self parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
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About this property

Sanctuary Hotel

  • Hotel in the city center
  • You can look forward to a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Sanctuary Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and an elevator
    • A banquet hall, free newspapers, and tour/ticket assistance
  • Room features
  • All guestrooms at Sanctuary Hotel include comforts such as fireplaces and premium bedding, as well as thoughtful touches like air conditioning and separate dining areas.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Separate dining areas, electric kettles, and ceiling fans

Similar properties

Exterior
Mingalar Mandalay Hotel
Mandalay
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 8 reviews
The price is NT$3,020
NT$3,422 total
includes taxes & fees
May 22 - May 23
Mingalar Mandalay Hotel
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sanctuary Hotel?

Check-out is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Mandalay, this hotel is within 1 mi (2 km) of Yadanarpon Diamond Plaza, Jade Market, and Mandalay religious sites. Sanda Muni Paya and Setkyathiha Paya are also within 2 mi (3 km). Mandalay Central Railway Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中心部からやや離れていますが、三輪タクシーが往来するので気になりませんでした。設備は清潔で、お湯も十分な量が出ます。観光の道順や車の手配など、スタッフの方々に大変良くしていただきました。
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Mini

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central for visiting most sites. Near to Station.

Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was spacious clean with a great bathroom and real comfy bed. Housekeeping is superb clean towels everyday bed made up and room made spotless. The breakfast and staff in restaurant were terrific. Thoroughly enjoyed our stay here. Highly recommended.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

CasandraG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff is really friendly and helpful. Good location. Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Lukshmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Advise not to stay here

No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear clean. Bathroom not as in the pictures but more like a wet room, no water pressure maybe because there's no hot water and nowhere to put anything. More like a 1* hotel.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Tany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security was always at entrance and it was enough safe to stay. Staffs were friendly and helped me a lot.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfecto para estancia en Mandalay

Perfecto para la estancia en Mandalay. Buenas vistas desayuno muy bueno tipo buffet. Estupendo. Ninguna queja.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Nearby noise can cause insomnia

People who like to sleep quietly and comfortably, it is best not to come to this hotel.
Stayed 15 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段に対しては凄くいいと思います。部屋の設備が思ったよりずっと良かった(古くなくて綺麗、シャワーカーテンもあったし、朝食の場所、内容も良かった).
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really nice stay!

A really nice hotel with everything you need! Recommended! :) Thank you!
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was nice. Bathroom was very well stocked with items Sochi as a shaver and sewing kit. Fridge was roomy and bed was comfortable. However, ‘complimentary’ items such as the mini bar could cost as much as 2500 Kt depending on what you drank.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Mandalay

Great service, nice and clean rooms. I did not like the fact there is a metal layer in front of windows. Could have a better breakfast.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Mandalay I stay here. Perfect place. Clean room ,kind staff, good food.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small clean a d convenient, but on a main road so a little noisey
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town,but a bit noisey,plus it was the water festival
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

So so

I was transferred to your hotel not caude of my will, and the one I booked suppose to have the bathtub. In Sanctuary I did not find it. Plus the room smell was horrible, dont know where it comes from, but the sheets and towels were clean
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
スタッフの対応が他のミャンマーのホテルに比べ、 とても良かったです。 部屋、設備共に問題なく、日本のビジネスホテルの様な印象でした。
Stayed 2 nights in Feb 2019
Verified

8/10 Good

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総合的に良いホテルだと思います。

とてもキレイなホテルで、立地も悪くないと思います。 郊外の観光に利用するタクシーやリクシャー等も手配もスムーズに行って頂けましたし、金額的には特段に安くはないと思いますが、ビュッフェ式の朝食も美味しかったですし、このサービスなら納得できるかなぁ…という感想を持ちました。
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Einfaches Hotel direkt an verkehrsreicher Straße, religiöse Einrichtung gleich daneben. Musik am Abend war o.k. , in der zweiten und dritten Nacht gab es sehr laute Musik bis in die Morgenstunden. Wir haben reklamiert, es wurde uns zugesichert, dass eine Nacht nicht in Rdchnung gestellt wird.
Stayed 8 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Posiblemente el hotel más ruidoso de la cuidad, dos moches sin poder dormir , restaurante de comida precocinada y un cambio abusivo de moneda
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, nice staff ready to please, free bike rental, a bit noisy because near busy road, but centrally located
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Mei Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay during the stay in Mandalay. The staff are super nice and helpful. Strong wifi network. They provided a Birthday cake for us cause it was my boyfriend birthday. Highly recommended!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
傘を貸してくれたり、シェアタクシーを手配してくれたり、地図をくれたり、従業員が親切。徒歩圏内に飲食店がいくらでもあります。冷蔵庫もあります。
Stayed 1 night in Oct 2018