Very quiet place to stay. Affordable price. But slightly remote.
ymw
2/10 很糟糕
ahmad,KL
2016年12月11日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I have stayed in better room for RM80
I would not come even i am travelling single after this. Yes I planned for budget hotel. But not with poor services. Cleanliness is out of rank. I found fresh blood stain on my bedsheet. I stayed in dark for the whole night since the bulb blowed and no one come and change it. I bet there is better room available nearby with lower cost.
ahmad
2/10 很糟糕
Mohammad Iswandy
2016年1月21日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
no room is my booking
I and family go to hotel and staff is no room is my booking. Cannot recoment for all.
Mohammad Iswandy
2/10 很糟糕
KU IMRAN,kedah
2015年5月12日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
cheat
Booking but not stay as there are no room...Hotel.com cheat...
KU IMRAN
2/10 很糟糕
真實旅客
2015年5月12日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
4/10 不太好
Nicholas,malaysia
2015年5月11日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
near but bad hotel
toilet,bed,table,wardrobe, floor not clean. they even left out contact lense at toilet mirror. aircond not cold at all.
no toilet paper.
Nicholas
2/10 很糟糕
Lok,Penang
2015年5月9日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
bad experience
Very bad..as hotel personnel tell me no room and didn't had my reservation n need to stay at toll
Lok
4/10 不太好
MOHD NIZAM
2015年5月8日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MOHD NIZAM
2/10 很糟糕
ahmad,Johor Bahru
2015年5月8日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
"BOOKING NO. MEANS NOTHING!"
On 1/5/2015 I went to Malacca for a vacation with my family after booking online 2 days earlier (with no booking-fee) for a room in Straits Settlement Inn via Hotels.com. I already called the hotel at 2pm to reconfirm the room availability & they said not to worry they still got rooms. I arrived at 6pm (because the map you show on your web brings us to somewhere else) but unfortunately the receptionist said the hotel is ALREADY FULL! I asked them how come, I already book online; while showing him my booking confirmation no. (8102491098757). They said the no. MEANS NOTHING! (CAN YOU ACCEPT THAT??!) And there’s a system problem and suggest to go to another hotel which costs 3x higher from the room I booked (while probably "just acting" like calling the other hotel to keep us calm & go away). I was VERY UPSET with this incident. We spent our whole night searching for a hotel with reasonable price & service but just disappointed (of course, it's a holiday season). We feel VERY VERY ANGRY & DISAPPOINTED. There is no more option and then we decided just to go back to our hometown. NO VACATION FOR US ON THAT HOLIDAY SEASON. Please don't mess with your guest even though they still not yet pay the booking fee. Or just don't offer a free booking-fee option at all if you cannot fulfil your promise to your guests. FYI this is my first time using hotels.com & I hope this will be the last time too if there's no satisfying reason for hotels.com & Straits Settlement Inn to be come out with.